Affected Component: EQUIPMENT:ELECTRICAL

Date Published
AUG 01, 2013
NHTSA TSB #
10079145
TSB Document
Summary
"SITUATION: A 'NO PLAYABLE VIDEO' MESSAGE MAY BE DISPLAYED ON THE HIGH LEVEL DISPLAY FRONT (HLDF) TOUCH SCREEN AND DVD VIDEO DISCS MAY NOT BE ABLE TO BE PLAYED. CAUSE: THIS MAY BE A RESULT OF HLDF SOFTWARE UPDATING AND THE AUDIO CONTROL MODULE (ACM) INCORRECTLY DETECTING FIVE CAR CONFIGURATION CODE (CCF) DVD REGION CODE CHANGES, CAUSING THE ACM TO PERMANENTLY SET THE LAST REGION CODE VALUE AS THE DEFAULT CODE. THE CORRECT DVD REGION CODE FOR NORTH AMERICA IS '1'."