2016 Jaguar XJ
TSBs (Technical Service Bulletins)
Technical Service Bulletins (TSBs) for the 2016 XJ are official communications between Jaguar & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
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TSB #SSM74171
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
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TSB #SSM72744
ISSUE: NO AUDIO FROM ANY SOURCE EVEN WHEN ADJUSTED FROM THE ROTARY KNOB OR STEERING WHEEL VOLUME SWITCHES. Read More »
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TSB #6195NAS2
STEERING GEAR FIXING. Read More »
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TSB #SSM71678
Steering Column rake & reach inoperative Read More »
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TSB #6195NAS
Steering Gear Pinion Bolt. Read More »
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TSB #SSM72744
ISSUE: NO AUDIO FROM ANY SOURCE EVEN WHEN ADJUSTED FROM THE ROTARY KNOB OR STEERING WHEEL VOLUME SWITCHES. Read More »
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TSB #SSM71811
Steering Gear Transfer Pipe change Read More »
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
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TSB #SSM72744
ISSUE: NO AUDIO FROM ANY SOURCE EVEN WHEN ADJUSTED FROM THE ROTARY KNOB OR STEERING WHEEL VOLUME SWITCHES. Read More »
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TSB #JA17TE-09
Temporary Suspension of 17C Next Generation Infotainment (NGI) Download Read More »
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TSB #SSM73660
Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Read More »
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TSB #SSM73660
Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Read More »
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TSB #SSM73660
Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Read More »
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TSB #SSM73929
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »
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TSB #SSM73929 Attachm
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »
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TSB #SSM73929 Attachm
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »
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TSB #SSM58558
Issue: Submitting a Brake Noise EPQR Read More »
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TSB #SSM71966
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" Read More »
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TSB #SSM73929
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »
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TSB #SSM73929 Attachm
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »
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TSB #SSM73929 Attachm
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
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TSB #SSM73929
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »
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TSB #SSM73929 Attachm
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »
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TSB #SSM73929 Attachm
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
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TSB #SSM72668
EXCESSIVE CORROSION ON VEHICLE BRAKE DISC FRICTION FACES WHICH COULD RESULT IN BRAKE NOISE AND/OR JUDDER Read More »
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TSB #SSM71966
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" Read More »
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TSB #SSM73035
Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement. Read More »
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TSB #SSM73035
Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement. Read More »
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TSB #SSM75036
Front and Rear Park aid & Park assist unavailable. Read More »
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
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TSB #SSM71218
Parkbrake Warning Lamp I l luminated/Parkbrake Fault message displayed (chassis) Read More »
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TSB #SSM71218
Parkbrake Warning Lamp I l luminated Read More »
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TSB #SSM71218
Parkbrake Warning Lamp I l luminated Read More »
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TSB #SFCC_DEC2020_29
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup. Read More »
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TSB #SFCC_APRIL19_Sli
PCV DiaphramTorn. The Check Engine Lamp is illuminated. Read More »
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TSB #SSM74375
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Read More »
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TSB #SFCC_14MAR19_Sli
The Check Engine Lamp is on and the vehicle is running rough. Read More »
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TSB #SSM74309Attachme
Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only. Read More »
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TSB #SSM73814
Issue: Customer reports that, intermittently, the vehicle will not crank. Read More »
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TSB #JTB00349NAS2
A clatter/knock/rattle noise may be heard from the engine. Read More »
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TSB #JTB00349NAS2
A clatter/knock/rattle noise may be heard from the engine. Read More »
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TSB #SSM73067
Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2. Read More »
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TSB #JTB00551NAS1
A rubbing noise from the engine compartment may be evident Read More »
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TSB #JTB00423NAS2
Situation: A 'humming' noise may be evident from the engine when the engine is idling. Read More »
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TSB #K410NAS2
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking. Read More »
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TSB #SSM73028
ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. Read More »
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TSB #JTB00471NAS1
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. Read More »
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TSB #SSM72617
COOLANT EXPANSION TANK PRESSURE CAPS LEAKING Read More »
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TSB #SSM72477
"ISSUE: THE CUSTOMER MAY OBSERVE A MIL IN THE INSTRUMENT CLUSTER RELATING TO THE ENGINE SYSTEM (CHECK ENGINE LIGHT) AND ONE OR MORE CODES STORED IN THE PCM RELATING TO HEATED OXYGEN SENSOR (HO2S) IN THE EXHAUST SYSTEM. Read More »
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TSB #JTB00394NAS3
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. Read More »
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TSB #SSM72407
"ISSUE: CUSTOMER MAY REPORT WHITE CRYSTALS FOUND AROUND SCR FILLER NECK IN THE LUGGAGE AREA. CAUSE: EARLY BUILD PROCESS WEAKNESS WITHIN JAGUAR XF PRODUCTION FACILITY WHERE SCR/ADBLUE HAS POTENTIAL TO LEAK ONTO VEHICLE REAR LUGGAGE ... Read More »
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TSB #SSM64557
Charge Air Hose assy detachment. Read More »
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TSB #SSM61657
JTB00268 engine hard to start after hot soak - fan running Category Driveability. Read More »
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TSB #SFCC_OCT19_25
The Check Engine MIL is on There is a noise from the engine Read More »
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TSB #SSM74023
Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam. Read More »
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TSB #SFCC Jul12 2018
A customer may complain of a coolant leak from the vehicle. Read More »
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TSB #JTB00566NAS4
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area. Read More »
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TSB #SSM73814
Issue: Customer reports that, intermittently, the vehicle will not crank. Read More »
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TSB #SSM73824
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. Read More »
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TSB #JTB00566NAS3
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area. Read More »
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TSB #SSM72087Attachme
XF/XJ Eco Stop/Start Additional Diagnostics Information Read More »
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TSB #SSM72114Attachme
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics Read More »
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TSB #SSM72035
Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L Read More »
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TSB #SSM66697
Title: 5.0L V8 (AJ133) overheating due to incorrect Read More »
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TSB #SSM65997
Oxygen sensor DTC`s Read More »
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TSB #SSM65997Attachme
Oxygen sensor DTC`s Read More »
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TSB #SSM65437Attachme
DTC P026A on Supercharged Engines only Read More »
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TSB #SSM64557
Charge Air Hose assy detachment. Read More »
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TSB #SSM64657
water pump improvement. Read More »
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TSB #SSM61657
JTB00268 engine hard to start after hot soak - fan running Category Driveability. Read More »
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TSB #SSM70478
2.0 GTDI Turbocharger Read More »
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TSB #SSM65437
DTC P026A on Supercharged Engines only Read More »
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TSB #SFCC-11JAN18 Att
A customer may report a Check Engine Light is illuminated on the instrument cluster. The CEL may be paired with DTC P2002-00 stored in the PCM for DPF Efficiency. Read More »
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TSB #SSM72037
Fuel Pressure Concern or Poor Engine Performance. Read More »
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TSB #JTB00415NAS3
Loss Of Drive Or Flashing Gear Selector LED Indicator Read More »
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TSB #SSM72617
COOLANT EXPANSION TANK PRESSURE CAPS LEAKING Read More »
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TSB #SSM72002
coolant pipe leak Read More »
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TSB #SSM72477
"ISSUE: THE CUSTOMER MAY OBSERVE A MIL IN THE INSTRUMENT CLUSTER RELATING TO THE ENGINE SYSTEM (CHECK ENGINE LIGHT) AND ONE OR MORE CODES STORED IN THE PCM RELATING TO HEATED OXYGEN SENSOR (HO2S) IN THE EXHAUST SYSTEM. Read More »
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TSB #K410NAS2
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking. Read More »
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TSB #K410NAS1
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking. Read More »
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TSB #SSM72114Attachme
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics Read More »
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TSB #JTB00361NAS1
Diagnostic Module Tank Leakage (DMTL) Read More »
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TSB #SSM65177
Difficult fuel filling Read More »
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TSB #SSM63697
Fuel Injector Concerns 5.0 AJ133 Gasoline. Read More »
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TSB #SSM63697a
Fuel Injector Concerns 5.0 AJ133 Gasoline. Read More »
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TSB #SSM59857
Fuel System Concerns. Read More »
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TSB #SSM60117
SDD enhancements for fuel gauge and pump issues-10MY onwards. Read More »
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TSB #SSM60337
Fuel Gauge / Pump Diagnostic Aids. Read More »
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TSB #SSM72865
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »
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TSB #SSM72865 Attachm
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »
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TSB #SSM72865
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »
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TSB #SSM72865 Attachm
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »
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TSB #SSM72865
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »
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TSB #SSM72865 Attachm
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »
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TSB #SSM59857
Fuel System Concerns. Read More »
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TSB #SSM60117
SDD enhancements for fuel gauge and pump issues-10MY onwards. Read More »
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TSB #SSM60337
Fuel Gauge / Pump Diagnostic Aids. Read More »
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TSB #SFCC_OCT19_25
The Check Engine MIL is on There is a noise from the engine Read More »
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TSB #SSM74589
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. Read More »
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TSB #JTB00394NAS3
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. Read More »
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TSB #SFCC_AUG2021_37
Customer States engine runs rough with MIL illuminated. Read More »
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TSB #SFCC_AUG2021_38
Customer states harsh shift, transmission warning lamp. Read More »
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TSB #SFCC_AUG2021_39
a?? Customer states check engine light is illuminated. Read More »
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TSB #SFCC_DEC2020_29
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup. Read More »
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TSB #SSM74810
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH) Read More »
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TSB #SSM74008
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Read More »
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TSB #SSM74008Attachme
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Read More »
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TSB #SSM72254
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Read More »
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TSB #SSM74008
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Read More »
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TSB #SSM74008Attachme
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Read More »
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TSB #SSM74008Attachme
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Read More »
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TSB #SSM74038
Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns Read More »
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TSB #SSM73410
Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD. Read More »
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TSB #SSM73384
Issue: Rear differential oil leak evident from the pinion seal. Read More »
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TSB #SSM70018
Transmission DTC P0780-94 Read More »
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TSB #SSM71598Attachme
Post K202 Transmission Control Switch Issues Read More »
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TSB #SSM71598-2
Post K202 Transmission Control Switch Issues Rise and FALL Read More »
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TSB #SSM71598-2Attach
Post K202 Transmission Control Switch Issues Rise and FALL Read More »
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TSB #SSM71598
Post K202 Transmission Control Switch Issues Read More »
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TSB #SSM59017
ZF Transmission ? Error message during reprogramming Read More »
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TSB #JTB00417NAS3
SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE. Read More »
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TSB #SSM73809
Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder. Read More »
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TSB #JTB00471NAS1
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. Read More »
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TSB #JTB00415NAS3
Loss Of Drive Or Flashing Gear Selector LED Indicator Read More »
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TSB #JTB00415NAS3
Loss Of Drive Or Flashing Gear Selector LED Indicator Read More »
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TSB #SSM72034
Transfer Case front flange leak Read More »
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TSB #SSM71498
Front drive shafts rubber boots split or damaged Read More »
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TSB #SSM71498
Front drive shafts rubber boots split or damaged Read More »
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TSB #SFCC_DEC2021_20
Navigation voice guidance no longer operational after latest NGI update Read More »
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TSB #BIG5DEC21_27A
Voice guidance concerns when using Apple CarPlay. Read More »
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TSB #BIG5NOV21_41A
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze. Read More »
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TSB #SFCC_OCT2021_22
Navigation voice guidance no longer operational after latest NGI update Read More »
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TSB #SSM75557
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM Read More »
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TSB #SFCC_SEP2021_25
Navigation voice guidance no longer operational after latest NGI update Read More »
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TSB #SFCC_AUG2021_33
Connectivity functions are no longer working. Read More »
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TSB #SFCC_AUG2021_34
Navigation voice guidance no longer operational after latest NGI update Read More »
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TSB #SFCC_JUL2021_40
Navigation voice guidance no longer operational after latest NGI update Read More »
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TSB #SFCC_JUN2021_23
Infotainment Updates Read More »
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TSB #SFCC_JUN2021_24
Navigation voice guidance is not working with Apple CarPlay Read More »
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TSB #SFCC_APR2021_18
Infotainment Updates Read More »
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TSB #SFCC_APR2021_20
IMC Update 21A will not install Read More »
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TSB #SSM59597Attachme
Attachment. Read More »
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TSB #SSM59597Attachme
Attachment. Read More »
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TSB #SSM59597Attachme
Attachment. Read More »
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TSB #SFCC_MAR2021_21A
IMC 20C1 Software Release Read More »
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TSB #SFCC_MAR2021_21B
TCU v19.2 Read More »
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TSB #SFCC_MAR2021_21C
Pivi IP27.2 (OS 2.0.6) Read More »
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TSB #SFCC_FEB2021_24A
IMC 20C1 Software Release Read More »
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TSB #SFCC_FEB2021_24B
TCU v19.2 Read More »
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TSB #SFCC_FEB2021_24C
Pivi IP27.1 (OS 2.0.6) Read More »
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TSB #SSM75036
Front and Rear Park aid & Park assist unavailable. Read More »
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TSB #JLRTB02028NAS1
SERVICE MENU TEXT NOT DISPLAYED AS EXPECTED WITH THE INSTRUMENT PANEL Read More »
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TSB #SSM74780
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying a??Radio not availablea?? from vehicle start-up and ... Read More »
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TSB #SFCC_APR20_PG28
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software. Read More »
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TSB #SFCC_APR20_PG31
Popping sound or crackling noise from the audio system while in use. Read More »
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TSB #SSM74787
When attempting to complete the a??Replace ECUa?? application for the Occupant Classification System Module (OCS) the application fails. The error message a??The following error was encountered: a?? is displayed to the user. Read More »
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TSB #SFCC_MAR12_29
XM radio is inop. Read More »
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TSB #SFCC_MAR12_30
Popping sound or crackling noise from the audio system while in use. Read More »
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TSB #SFCC_FEB20_34
XM radio is inop. Read More »
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TSB #Tech_RS_NOV19_95
Customer may state there is a pop noise or crackle when playing the audio. Read More »
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TSB #Tech_RS_NOV19_97
Customer may state there is no audio present or volume control. Read More »
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TSB #TechRS_NOV19_104
SOTA download does not complete first time through Read More »
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TSB #TechRS_NOV19_106
Quiescent battery drain due to TCU module. Read More »
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TSB #TechRS_NOV19_108
Voice control is not able to locate destination entry. Read More »
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TSB #TechRS_NOV19_109
Web Browser functionality is not available. Read More »
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TSB #SFCC_NOV19_30
Popping sound or crackling noise from the audio system while in use. Read More »
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TSB #SFCC_OCT19_28
Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »
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TSB #SSM74557
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »
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TSB #SSM74490
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
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TSB #SSM74490Attachme
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
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TSB #SFCC_JUL19_Slide
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw Read More »
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TSB #SSM74304
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth?, Voice commands no longer work Read More »
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TSB #SSM73798
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern ... Read More »
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TSB #SSM74304
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work Read More »
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TSB #SFCC-Slide22
InControl Touch Pro Inoperative Read More »
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TSB #SSM74171
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
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TSB #SFCC_10JAN19_Sli
InControl Touch Pro Inoperative Read More »
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TSB #JTB00552NAS7
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »
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TSB #SSM74171
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
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TSB #SSM72307
The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Read More »
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TSB #SSM74060
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
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TSB #SSM74054
Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Read More »
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TSB #SSM74034
Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. Read More »
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TSB #SFCC_09AUG18_REV
18C - New face of InControl Touch Pro and 18C software improvements Read More »
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TSB #SFCC_09AUG18_REV
A customer may report "Hood Open" message displays on IP with hood closed. Read More »
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TSB #SSM73798
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
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TSB #JTB00566NAS4
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area. Read More »
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TSB #SSM73798.1
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
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TSB #SSM72307
Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Read More »
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TSB #SSM72598
Issue: When diagnosisng the touch screen the DTC B14AD-96 is displayed. Read More »
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TSB #SSM73462
Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. Read More »
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TSB #SSM72302
Issue: B1412-96 being flagged in the Gateway Module Read More »
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TSB #SSM73798
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
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TSB #SSM73824
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. Read More »
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TSB #JTB00619NAS1
The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly ... Read More »
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TSB #SSM73814
Issue: Customer reports that, intermittently, the vehicle will not crank. Read More »
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TSB #SSM73633
Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. Read More »
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TSB #SSM73554
Issue: Park distance control (PDC) audio tones inconsistent with visual display. Read More »
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TSB #SSM73298
Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS ... Read More »
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TSB #SSM72926
Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing. Read More »
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TSB #SSM73410
Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD. Read More »
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TSB #SSM73419
Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed. Read More »
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TSB #SSM73417
Issue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch activates the Right Hand seat heater. Pressing the Right Hand switch activates the Left Hand seat heater. Read More »
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TSB #SSM73310
Issue: SIM card does not latch in SIM slot or cannot be read. Read More »
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TSB #K444NAS1
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ... Read More »
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TSB #SSM72557
When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with ... Read More »
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TSB #JTB00496NAS3
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »
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TSB #SSM72823
ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON?T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, ... Read More »
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TSB #JTB00496NAS2
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT OPERATE AS EXPECTED: ? DELAYED INCONTROL? TOUCH PRO? SYSTEM START-UP ? BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ? LIVE ... Read More »
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TSB #JTB00496NAS1
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT OPERATE AS EXPECTED: ? DELAYED INCONTROL? TOUCH PRO? SYSTEM START-UP ? BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ? LIVE ... Read More »
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TSB #SSM72773
"ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE. Read More »
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TSB #SSM72598
TOUCH SCREEN DTC B14AD-96 IS DISPLAYED Read More »
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TSB #SSM72657
INCONTROL TOUCH PRO MAP DOWNLOAD TO INFOTAINMENT MASTER CONTROLLER WILL NOT COMPLETE PROCESS Read More »
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TSB #SSM72206
KVM COMPONENT PROTECTION TIME-OUT IS LOGGED Read More »
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TSB #SSM72631
BATTERY TERMINALS NOT FITTED CORRECTLY DURING PDI PROCESS Read More »
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TSB #SSM72201
REAR DOOR ELECTRIC SUNBLIND NOT OPERATING AT PDI Read More »
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TSB #SSM72591
"ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. Read More »
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TSB #SSM72503
"ISSUED DEC 2015. ISSUE THE TELEMATICS MODULE (TCU) CANNOT BE ACTIVATED AT PDI. CAUSE IF A VEHICLE HAS BOTH A TCU AND WI-FI, AND IF WI-FI IS TURNED ON, THE PDI PROCESS WILL ATTEMPT TO USE THE PERSONAL SIMS CARD (PSIM) FOR ... Read More »
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TSB #SSM72486
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). Read More »
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TSB #SSM-72302
"ISSUE B1412-96 BEING FLAGGED IN THE GATEWAY MODULE CAUSE UNDER INVESTIGATION." Read More »
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TSB #SSM72022
Seat Module DTC diagnostic help - Seats not moving in one direction Read More »
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TSB #JTB00361NAS1
Diagnostic Module Tank Leakage (DMTL) Read More »
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TSB #SSM63597
Diagnostic Concerns. Read More »
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TSB #SSM71790
Climate Control. Read More »
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TSB #SSM71598Attachme
Post K202 Transmission Control Switch Issues Read More »
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TSB #SSM71598-2
Post K202 Transmission Control Switch Issues Rise and FALL Read More »
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TSB #SSM71598-2Attach
Post K202 Transmission Control Switch Issues Rise and FALL Read More »
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TSB #SSM71598
Post K202 Transmission Control Switch Issues Read More »
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TSB #SSM67917
Vehicle seat memory module logs U1A4C 00 Read More »
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TSB #SSM66637
Charging a vehicle fitted with Battery monitoring system Read More »
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TSB #SSM64537
X351 Seat Memory Switch Number 1 Stuck High Read More »
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TSB #SSM59597
Audio Amplifier Quiescent drain Read More »
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TSB #SSM63197
HLDF Programming - `Candidate Not Available` message. Read More »
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TSB #SSM62197
Front Control Display Interface Module Re-configuration. Read More »
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TSB #SSM62217
Loose battery terminals. Read More »
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TSB #SSM62038
Mongoose Update Read More »
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TSB #SSM61577
Error during key programing Read More »
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TSB #SSM61257
Title MOST system diagnosis Read More »
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TSB #SSM62038Attachme
Mongoose Update. Read More »
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TSB #SSM60178
Important firmware update required for the DA Dongle /DA-VINA. Read More »
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TSB #SSM589571
Image. Read More »
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TSB #SSM589572
Image. Read More »
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TSB #SSM58957
Touch Screen Remote Control. Read More »
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TSB #SSM74285
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Read More »
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TSB #SSM74048
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Read More »
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TSB #SSM73824
Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. Read More »
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TSB #SSM72768
"ISSUE A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP/START UNAVAILABLE. " Read More »
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TSB #SSM72631
BATTERY TERMINALS NOT FITTED CORRECTLY DURING PDI PROCESS Read More »
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TSB #JTB00446NAS3
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. Read More »
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TSB #JTB00446NAS3
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. Read More »
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TSB #SSM73814
Issue: Customer reports that, intermittently, the vehicle will not crank. Read More »
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TSB #JTB00492NAS3
The Auto Stop/Start system may be inoperative. Read More »
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TSB #JTB00492NAS2
Auto Start-stop may be inoperative Read More »
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TSB #JTB00492NAS1
SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE. Read More »
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TSB #SSM70378
No Communication with Chassis Control Modules Read More »
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TSB #SSM72486
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). Read More »
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TSB #SFCC_AUG2021_37
Customer States engine runs rough with MIL illuminated. Read More »
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TSB #SSM72773
"ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE. Read More »
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TSB #SSM72486
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). Read More »
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TSB #SFCC_NOV2021_25
Post 21A Update Apple CarPlayA? Navigation Voice Guidance Not Heard Read More »
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TSB #SFCC Jul20_26
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »
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TSB #SFCC_JUL19_Slide
Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »
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TSB #JTB00552NAS6
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »
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TSB #SSM73930
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Read More »
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TSB #SSM73798
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
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TSB #SSM73798
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
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TSB #SSM73798
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
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TSB #SSM73700
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »
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TSB #SSM73700
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »
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TSB #JA17TE-09
Temporary Suspension of 17C Next Generation Infotainment (NGI) Download Read More »
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TSB #JTB00593NAS2
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text ... Read More »
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TSB #JTB00593NAS2
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text ... Read More »
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TSB #JTB00593NAS1
Situation: In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of ... Read More »
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TSB #K444NAS3
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ... Read More »
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TSB #JTB00552NAS4
Situation: In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Read More »
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TSB #JTB00552NAS3
Situation: In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Read More »
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TSB #K437NAS5
SITUATION: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
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TSB #6-339NAS
DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
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TSB #K437NAS2
Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
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TSB #6-339NAS2
DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
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TSB #K437NAS1
Incontrol touch pro phase 2.5 software update. Read More »
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TSB #JTB00496NAS3
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »
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TSB #SSM72906
ISSUE: WHEN RUNNING EITHER; ?CONFIGURE NEW MODULE -?INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER? OR, ??INCONTROL TOUCH PRO - VEHICLE SHARED SECRET?. Read More »
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TSB #SSM72875
ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING Read More »
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TSB #SSM72811
ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ?INPUT THE PIN CODE?. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX. Read More »
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TSB #SSM72823
ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON?T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, ... Read More »
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TSB #JTB00496NAS2
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT OPERATE AS EXPECTED: ? DELAYED INCONTROL? TOUCH PRO? SYSTEM START-UP ? BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ? LIVE ... Read More »
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TSB #JTB00496NAS1
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT OPERATE AS EXPECTED: ? DELAYED INCONTROL? TOUCH PRO? SYSTEM START-UP ? BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ? LIVE ... Read More »
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TSB #SSM72557
"WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE KVM ON SDD) WITH A MODULE PART NUMBER OF: FK7219H440 AE FK7219H440 BE FK7219H440 AF FK7219H440 BF SDD CANNOT COMMUNICATE WITH THE RFA. Read More »
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TSB #SSM72770
"ISSUE CUSTOMERS HAVE COMPLAINED THAT THE VOICE RECOGNITION DOES NOT RECOGNISE THEIR COMMAND USING THE ?SAY WHAT THEY SEE/SAY A COMMAND? FUNCTION. ACCENTS AND REGIONAL DIALECTS ARE NOT BEING RECOGNISED. Read More »
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TSB #JTB00471NAS1
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. Read More »
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TSB #6-291NAS
"IT HAS COME TO OUR ATTENTION FROM DATA COLLECTED DURING PRE-DELIVERY INSPECTION (PDI) THAT THE SOFTWARE IN THE INCONTROL? TOUCH PRO? SYSTEM ON 2016 MODEL YEAR XJ (X351) VEHICLES MAY NOT BE LOADED PROPERLY ON A NUMBER OF VEHICLES. Read More »
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TSB #SSM72613
SOFTWARE LEVEL CHECK FOR INCONTROL TOUCH PRO Read More »
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TSB #SSM72642
TPMS SYSTEM MIS DIAGNOSED Read More »
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TSB #SSM72648
INCONTROL TOUCH PRO SOFTWARE NOT PROPERLY LOADED. Read More »
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TSB #SSM72625
SIM CARD MAY BE LOST OR DAMAGED Read More »
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TSB #SSM72657
INCONTROL TOUCH PRO MAP DOWNLOAD TO INFOTAINMENT MASTER CONTROLLER WILL NOT COMPLETE PROCESS Read More »
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TSB #JTB00460NAS1
"SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)." Read More »
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TSB #SSM72591
"ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. Read More »
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TSB #SSM72583
"ISSUE DURING THE PDI PROCESS, AFTER THE VIN NUMBER HAS BEEN ENTERED ON THE ""HERE"" WEBSITE FOR NAVIGATION MAP INSTALLATION A MESSAGE APPEARS IN RED IN THE ""ADD VEHICLE"" SECTION AND SAYS ""THE ENTERED VIN CANNOT BE FOUND IN THE ... Read More »
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TSB #SSM72555
"ISSUE: DURING THE PRE-DELIVERY INSPECTION, THE APPLICATION ?INCONTROL TOUCH PRO NAVIGATION MAP UPDATE? IS REQUIRED TO BE COMPLETED USING SYMPTOM DRIVEN DIAGNOSTICS (SDD). Read More »
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TSB #SSM72557
"WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE FK72-19H440 - BE FK72-19H440 - AF FK72-19H440 - BF SDD CANNOT COMMUNICATE ... Read More »
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TSB #SSM72503
"ISSUED DEC 2015. ISSUE THE TELEMATICS MODULE (TCU) CANNOT BE ACTIVATED AT PDI. CAUSE IF A VEHICLE HAS BOTH A TCU AND WI-FI, AND IF WI-FI IS TURNED ON, THE PDI PROCESS WILL ATTEMPT TO USE THE PERSONAL SIMS CARD (PSIM) FOR ... Read More »
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TSB #SSM72390
"ISSUE IT HAS BEEN HIGHLIGHTED THAT IT IS POSSIBLE TO LOCK THE VEHICLE WITH BOTH KEYS INSIDE. KEYS ARE HELD TOGETHER BY CABLE TIES WHEN DELIVERED TO THE RETAILER. CAUSE SOFTWARE ERROR." Read More »
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TSB #DVD140-00
Software Update. Read More »
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TSB #DVD13901
SDD Updates Read More »
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TSB #DVD13707
DVD software update Read More »
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TSB #SSM70058
Diagnostic Software Hardware Read More »
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TSB #SSM69558-2
Navigation errors or freezing on the `Initalization` screen Read More »
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TSB #SSM69518-2
Unable to save navigation co-ordinates Read More »
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TSB #SSM68918
Run in specification for new A/C compressors - all models Read More »
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TSB #SFCC_MAY2021_46
A customer may express a concern that there is moisture inside one of the rear lamp assemblies. Read More »
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TSB #JTB00379NAS1
Front / Rear Lamp Condensation - Information Only Read More »
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TSB #SSM58877
Head Lamp / Fog Lamp - Discolouration / Distortion. Read More »
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TSB #SFCC_APRIL19_Sli
The yellow reflector in the headlamp assembly is delaminating Read More »
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TSB #SSM73813
Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152 Read More »
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TSB #SSM73813 Attachm
Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152 Read More »
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TSB #SSM68398
Window Regulator mechanical creak Read More »
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TSB #SSM68398Attachme
Window Regulator mechanical creak Read More »
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TSB #SSM68398
Window Regulator mechanical creak Read More »
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TSB #SSM68398Attachme
Window Regulator mechanical creak Read More »
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TSB #SSM68398Attachme
Window Regulator mechanical creak Read More »
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TSB #SSM68257
window operation squeak / squeal. Read More »
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TSB #JTB00368NAS4
Situation: The Panoramic Roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Read More »
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TSB #K391UPS33162BNAS
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE CREAKING NOISES FROM THE PANORAMIC ROOF, WITH THE MOVING PANEL IN THE CLOSED POSITION, MAY BE EVIDENT DURING TORSIONAL ... Read More »
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TSB #JTB00368NAS2
"SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. Read More »
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TSB #JTB00380NAS1
Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement Read More »
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TSB #SSM67697
Lack of Cooling From Air Conditioning Read More »
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TSB #SSM67697-2
Lack of Cooling From Air Conditioning Read More »
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TSB #SSM71790
Climate Control. Read More »
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TSB #SSM68918
Run in specification for new A/C compressors - all models Read More »
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TSB #SSM69038
HVAC Evaporator Data Requested Upon Replacement Read More »
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TSB #JTB00311NAS1
Climate Control System Odor. Read More »
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TSB #SSM69038
HVAC Evaporator Data Requested Upon Replacement Read More »
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TSB #SSM69038Attachme
HVAC Evaporator Data Requested Upon Replacement Read More »
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TSB #JTB00343NAS5
Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging. Read More »
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TSB #SSM71981Attachme
Undertray Rework to Remove Gaitor Foul Read More »
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TSB #SSM70378
No Communication with Chassis Control Modules after reconnecting battery. Chassis. Read More »
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TSB #SSM68237
XJ Moving Panel Rear Edge Tooth Feature Removal Read More »
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TSB #SSM68237Attachme
XJ Moving Panel Rear Edge Tooth Feature Removal Read More »
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TSB #SSM62657
Hood / Bonnet Ajar Switch. Read More »
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
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TSB #SSM72926
ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40?) APPEARING. Read More »
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
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TSB #SSM72734
ISSUE: DOOR LATCHES BEING REPLACED WHEN A CUSTOMER REPORTS ISSUES WITH THE LOCKING, LATCHING OR SOFT CLOSE FUNCTION ON ONE OR MORE DOORS ON THEIR VEHICLE. Read More »
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TSB #JTB00368NAS2
"SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. Read More »
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TSB #SSM-72460
ISSUE: ON SOME XJ X351 MODELS, THE FRONT LOWER BUMPER SPLITTER TRIM IS WORKING LOOSE AND / OR COMING ADRIFT Read More »
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TSB #JTB00511NAS1
SITUATION: THE DOOR POCKET LEATHER MAY BE LOOSE OR WRINKLED. Read More »
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TSB #SSM72734
ISSUE: DOOR LATCHES BEING REPLACED WHEN A CUSTOMER REPORTS ISSUES WITH THE LOCKING, LATCHING OR SOFT CLOSE FUNCTION ON ONE OR MORE DOORS ON THEIR VEHICLE. Read More »
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TSB #SSM72201
REAR DOOR ELECTRIC SUNBLIND NOT OPERATING AT PDI Read More »
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TSB #SSM72390
"ISSUE IT HAS BEEN HIGHLIGHTED THAT IT IS POSSIBLE TO LOCK THE VEHICLE WITH BOTH KEYS INSIDE. KEYS ARE HELD TOGETHER BY CABLE TIES WHEN DELIVERED TO THE RETAILER. CAUSE SOFTWARE ERROR." Read More »
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TSB #SSM71358Attachme
Door veneer speaker noise ` t izz / buzz` Read More »
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TSB #JTB00619NAS2.1
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
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TSB #JTB00619NAS2.2
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
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TSB #JTB00619NAS2.3
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
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TSB #SSM62657
Hood / Bonnet Ajar Switch. Read More »
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TSB #JTB00368NAS4
Situation: The Panoramic Roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Read More »
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TSB #JTB-00368-NAS-3
SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. Read More »
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TSB #K391UPS33162BNAS
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE CREAKING NOISES FROM THE PANORAMIC ROOF, WITH THE MOVING PANEL IN THE CLOSED POSITION, MAY BE EVIDENT DURING TORSIONAL ... Read More »
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TSB #JTB00368NAS2
"SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. Read More »
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TSB #SSM72875
ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING Read More »
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TSB #SSM71781
JTB00339 Temporary Suspension Read More »
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TSB #SSM71538Attachme
Door Lock Cylinder Cover - Fitment at PDI / Replacement Read More »
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TSB #SSM71538 Updated
Door Lock Cylinder Cover - Fitment at PDI / Replacement Read More »
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TSB #SSM71538Attachme
Updated - Door lock cylinder cover, fitment at PDI / replacement Read More »
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TSB #SSM71538Attachme
Updated - Door lock cylinder cover, fitment at PDI / replacement Read More »
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TSB #SSM71538Attachme
Updated - Door lock cylinder cover, fitment at PDI / replacement Read More »
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TSB #SSM71538-2
Updated - Door lock cylinder cover, fitment at PDI / replacement Read More »
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TSB #SSM71538Attachme
Updated - Door lock cylinder cover, fitment at PDI / replacement Read More »
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TSB #SSM71538 Updated
Door Lock Cylinder Cover - Fitment at PDI / Replacement Read More »
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TSB #SSM71538Attachme
Door Lock Cylinder Cover - Fitment at PDI / Replacement Read More »
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TSB #SSM71538Attachme
Door Lock Cylinder Cover - Fitment at PDI / Replacement Read More »
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TSB #SSM71538Attachme
Door Lock Cylinder Cover - Fitment at PDI / Replacement Read More »
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TSB #SSM71538Attachme
Door Lock Cylinder Cover - Fitment at PDI / Replacement Read More »
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TSB #SSM71538Attachme
Door Lock Cylinder Cover - Fitment at PDI / Replacement Read More »
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TSB #SSM71538 Revised
Door Lock Cylinder Cover - Fitment at PDI / Replacement Read More »
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TSB #SSM71538
Door Lock Cylinder Cover - Fitment at PDI / Replacement. Read More »
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TSB #SSM71538
Door Lock Cylinder Cover - Fitment at PDI / Replacement Read More »
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TSB #JTB00619NAS2
The reissue replaces all previous version. Please destroy all previous versions. Read More »
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TSB #JTB00619NAS2.1
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
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TSB #JTB00619NAS2.2
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
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TSB #JTB00619NAS2.3
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
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TSB #JTB00619NAS1
The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly ... Read More »
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TSB #SSM73888
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon Read More »
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TSB #SSM73888 Attachm
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon Read More »
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TSB #SSM72670
ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. Read More »
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TSB #SSM72642
TPMS SYSTEM MIS DIAGNOSED Read More »
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TSB #SSM72498
Issue: Wheel stud failures (fractures). Read More »
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TSB #SSM72498
Issue: Wheel stud failures (fractures). Read More »
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
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TSB #SSM72670
ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. Read More »
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TSB #SSM72498
"ISSUE: WHEEL STUD FAILURES (FRACTURES). CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT. Read More »
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TSB #SSM72498
Issue: Wheel stud failures (fractures). Read More »
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TSB #SFCC_APR2022_41
A customer may report a rattle tyle noise from the front seat base area. Read More »
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TSB #SFCC_MAR2022_44
A customer may report a rattle tyle noise from the front seat base area. Read More »
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TSB #SSM74278
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Read More »
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TSB #SSM73417
Issue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch activates the Right Hand seat heater. Pressing the Right Hand switch activates the Left Hand seat heater. Read More »
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TSB #JTB00500NAS1
SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION. Read More »
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TSB #JTB00496NAS2
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT OPERATE AS EXPECTED: ? DELAYED INCONTROL? TOUCH PRO? SYSTEM START-UP ? BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ? LIVE ... Read More »
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TSB #JTB00267NAS2
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »
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TSB #SSM72022
Seat Module DTC diagnostic help - Seats not moving in one direction Read More »
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TSB #SSM71827
Climate Controlled Seats Diagnosis & Testing Read More »
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TSB #SSM70238
XJ Heated Seats Innoperative on Integrated Control Panel Read More »
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TSB #SSM68498
Rear Seat Back Rest Creak or Rattle Noise Read More »
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TSB #SSM67917
Vehicle seat memory module logs U1A4C 00 Read More »
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TSB #SSM64537
X351 Seat Memory Switch Number 1 Stuck High Read More »
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TSB #JTB00500NAS2
SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION. Read More »
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TSB #SSM70238
XJ Heated Seats Innoperative on Integrated Control Panel Read More »
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TSB #SSM68498
Customer may complain of a creak or rattle from the rear seat back rest. Read More »
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TSB #SSM72307
The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Read More »
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TSB #SSM72557
"WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE KVM ON SDD) WITH A MODULE PART NUMBER OF: FK7219H440 AE FK7219H440 BE FK7219H440 AF FK7219H440 BF SDD CANNOT COMMUNICATE WITH THE RFA. Read More »
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TSB #SSM72557
"WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE FK72-19H440 - BE FK72-19H440 - AF FK72-19H440 - BF SDD CANNOT COMMUNICATE ... Read More »
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TSB #SSM70058
Vehicle Communication Device fails to communicate Read More »
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TSB #SSM70058
Diagnostic Software Hardware Read More »
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TSB #SSM72557
"WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE KVM ON SDD) WITH A MODULE PART NUMBER OF: FK7219H440 AE FK7219H440 BE FK7219H440 AF FK7219H440 BF SDD CANNOT COMMUNICATE WITH THE RFA. Read More »
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TSB #SFCC_AUG2021_33
Connectivity functions are no longer working. Read More »
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TSB #SFCC_AUG2021_34
Navigation voice guidance no longer operational after latest NGI update Read More »
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TSB #SFCC_JUL2021_40
Navigation voice guidance no longer operational after latest NGI update Read More »
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TSB #SFCC_MAR2021_21C
Pivi IP27.2 (OS 2.0.6) Read More »
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TSB #SSM75036
Front and Rear Park aid & Park assist unavailable. Read More »
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TSB #SFCC Jul20_26
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »
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TSB #TechRS_NOV19_104
SOTA download does not complete first time through Read More »
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TSB #TechRS_NOV19_106
Quiescent battery drain due to TCU module. Read More »
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TSB #TechRS_NOV19_108
Voice control is not able to locate destination entry. Read More »
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TSB #TechRS_NOV19_109
Web Browser functionality is not available. Read More »
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TSB #SSM74590
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions. Read More »
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TSB #NAS1909013
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl? Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. Read More »
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TSB #SSM74557
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »
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TSB #SFCC SEP19 Slide
Popping sound or crackling noise from the audio system while in use. Read More »
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TSB #SSM74490
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
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TSB #SSM74490Attachme
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
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TSB #SFCC_JUL19_Slide
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw Read More »
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TSB #SFCC-JUN19-Slide
Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »
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TSB #SFCC_JUN19_Slide
Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »
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TSB #SFCC_APRIL19_Sli
PCV DiaphramTorn. The Check Engine Lamp is illuminated. Read More »
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TSB #SSM74304
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work Read More »
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TSB #SFCC-Slide22
InControl Touch Pro Inoperative Read More »
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TSB #SSM74171
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »
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TSB #SSM74063
Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. Read More »
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TSB #SSM74060
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
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TSB #SFCC_09AUG18_REV
InControl Touch Pro phase 4 customer letter Read More »
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TSB #SFCC_09AUG18_REV
SIM card activation issues Read More »
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TSB #JTB00539NAS3
A rattle noise from the front overhead console may be evident. Read More »
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TSB #SSM71538.2
Issue: Customer may report door lock cylinder cover missing or has become adrift. Read More »
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TSB #SSM71538.2 Attac
Issue: Customer may report door lock cylinder cover missing or has become adrift. Read More »
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TSB #SSM71538.2 Attac
Issue: Customer may report door lock cylinder cover missing or has become adrift. Read More »
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TSB #SSM71538
Issue: Customer may report door lock cylinder cover missing or has become adrift. Read More »
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TSB #SSM71538 Attachm
Issue: Customer may report door lock cylinder cover missing or has become adrift. Read More »
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TSB #SSM71538 Attachm
Issue: Customer may report door lock cylinder cover missing or has become adrift. Read More »
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TSB #SSM71538.1
Issue: Customer may report door lock cylinder cover missing or has become adrift. Read More »
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TSB #SSM71538.1 Attac
Issue: Customer may report door lock cylinder cover missing or has become adrift. Read More »
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TSB #SSM71538.1 Attac
Issue: Customer may report door lock cylinder cover missing or has become adrift. Read More »
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TSB #SSM72307
Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Read More »
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TSB #SSM72598
Issue: When diagnosisng the touch screen the DTC B14AD-96 is displayed. Read More »
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TSB #SSM73462
Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. Read More »
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TSB #SSM73798
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
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TSB #JTB00606NAS1
The InControl? secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Read More »
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TSB #JTB00593NAS2
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text ... Read More »
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TSB #SSM73554
Issue: Park distance control (PDC) audio tones inconsistent with visual display. Read More »
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TSB #JTB00343NAS5
Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging. Read More »
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TSB #JTB00368NAS4
Situation: The Panoramic Roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Read More »
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TSB #SSM72926
Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing. Read More »
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TSB #K444NAS2
TCU security key was not subject to end of line test and verification Read More »
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TSB #K437NAS1
Incontrol touch pro phase 2.5 software update. Read More »
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TSB #6-321NAS2
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where no service interval required message is displayed in the message center when an engine service is required ... Read More »
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TSB #SSM72557
"ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT ... Read More »
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TSB #JTB00343NAS4
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. Read More »
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TSB #SSM72926
ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40?) APPEARING. Read More »
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TSB #SSM72906
ISSUE: WHEN RUNNING EITHER; ?CONFIGURE NEW MODULE -?INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER? OR, ??INCONTROL TOUCH PRO - VEHICLE SHARED SECRET?. Read More »
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TSB #SSM72581
ISSUE: CENTRE CONSOLE CUP HOLDER COVER SPLIT (SEE ATTACHMENT) Read More »
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TSB #JTB00500NAS1
SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION. Read More »
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TSB #JTB00492NAS1
SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE. Read More »
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TSB #SSM65337
CONCERN: A CUSTOMER MAY REPORT WHILE UTILIZING THE NAVIGATION MAP OR WHILE UNDER ROUTE GUIDANCE, THE VEHICLE?S TOUCH SCREEN SWITCHES OFF MOMENTARILY, AND RESETS AS IF THE VEHICLE WERE JUST STARTED. Read More »
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TSB #SSM72510
"ISSUE: DELAMINATION OF COVER TRIM CAUSE: INCORRECT MANUFACTURING PROCESS" Read More »
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TSB #SSM72390
"NOTE THIS PHENOMENON CAN ONLY HAPPEN UNDER SPECIFIC CIRCUMSTANCES; IT IS ONLY WHEN BOTH KEYS ARE IN CLOSE PROXIMITY OF EACH OTHER IN THE VEHICLE AND REQUIRES THE EXTERIOR DOOR HANDLE LOCK BUTTON TO BE PRESSED. Read More »
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TSB #SSM71822
New vehicle storage (Transit relay / Transit mode) Read More »
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TSB #JTB00344NAS1
Earth Stud Repair on Aluminum Body Read More »
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TSB #JTB00346NAS1
Transit Protection / Wrapguard Staining Read More »
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TSB #SSM70338
Rear transport tow eye being left in place or not discarded Read More »
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TSB #SSM59597
Audio Amplifier Quiescent drain Read More »
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TSB #SSM59597a
Entertainment Systems. Read More »
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TSB #SSM589571
Image. Read More »
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TSB #SSM589572
Image. Read More »
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TSB #SSM59557
Unable to access SDD after installation of DVD131.04. Read More »
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TSB #SSM58957
Touch Screen Remote Control. Read More »
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TSB #SFCC_JUN19_Slide
Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »
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TSB #SSM74304
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work Read More »
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TSB #SSM74048
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Read More »
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TSB #SSM74048
Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Read More »
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TSB #SSM72960
Issue: Tunescan does not operate, scrolling window animation is constantly running. Read More »
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TSB #SSM73798
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
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TSB #JTB00606NAS1
The InControl? secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Read More »
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TSB #K444NAS1
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ... Read More »
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TSB #K437NAS2
Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
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TSB #6-339NAS2
DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
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TSB #SSM72557
When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with ... Read More »
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TSB #SSM73025
ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID. Read More »
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TSB #SSM72960
ISSUE: TUNESCAN DOES NOT OPERATE, SCROLLING WINDOW ANIMATION IS CONSTANTLY RUNNING. Read More »
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TSB #JTB00380NAS4
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
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TSB #SSM72906
ISSUE: WHEN RUNNING EITHER; ?CONFIGURE NEW MODULE -?INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER? OR, ??INCONTROL TOUCH PRO - VEHICLE SHARED SECRET?. Read More »
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TSB #SSM72906
ISSUE: WHEN RUNNING EITHER; ?CONFIGURE NEW MODULE -?INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER? OR, ??INCONTROL TOUCH PRO - VEHICLE SHARED SECRET?. Read More »
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TSB #SSM72902
ISSUE: ELECTRIC WINDOW, SUN / MOON ROOF, REAR SIDE WINDOW BLINDS, INOPERATIVE OR NOT FUNCTIONING CORRECTLY AFTER PDI. Read More »
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TSB #K414NAS1
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »
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TSB #6-307NAS
ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »
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TSB #SSM72642
TPMS SYSTEM MIS DIAGNOSED Read More »
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TSB #SSM72648
INCONTROL TOUCH PRO SOFTWARE NOT PROPERLY LOADED. Read More »
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TSB #SSM72625
SIM CARD MAY BE LOST OR DAMAGED Read More »
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TSB #SSM72583
"ISSUE DURING THE PDI PROCESS, AFTER THE VIN NUMBER HAS BEEN ENTERED ON THE ""HERE"" WEBSITE FOR NAVIGATION MAP INSTALLATION A MESSAGE APPEARS IN RED IN THE ""ADD VEHICLE"" SECTION AND SAYS ""THE ENTERED VIN CANNOT BE FOUND IN THE ... Read More »
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TSB #SSM71869
"ISSUE JAGUAR ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS ""NO FAULT FOUND"". Read More »
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TSB #SSM71803-2
Gen 2.1 Touch screen display recovery process Read More »
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TSB #SSM71998
Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation Read More »
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TSB #SSM64857
Distorted Playback When Using iPod / iPhone. 13MY onwards. Read More »
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TSB #SSM71361
Diagnostic Software Hardware Read More »
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TSB #SSM71803-1
Gen 2.1 Touch screen display recovery process Read More »
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TSB #SSM71803
Gen 2.1 Touch screen display recovery process Read More »
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TSB #SSM70378
No Communication with Chassis Control Modules after reconnecting battery. Chassis. Read More »
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TSB #SSM59597a
Entertainment Systems. Read More »
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TSB #SSM72699
CANNOT ADJUST PARK AID VOLUME. SDARS FA AND SDARS MW NO AUDIO Read More »
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TSB #SFCC_FEB20_34
XM radio is inop. Read More »
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TSB #SFCC_JUL19_Slide
Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »
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TSB #SFCC_JUN19_Slide
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status. Read More »
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TSB #SSM74048
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Read More »
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TSB #SSM74063
Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. Read More »
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TSB #SSM73793
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Read More »
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TSB #JTB00606NAS1
The InControl? secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Read More »
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TSB #SSM73700
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »
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TSB #JTB00552NAS4
Situation: In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Read More »
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TSB #K437NAS2
Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
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TSB #6-339NAS2
DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
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TSB #JTB00496NAS3
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »
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TSB #SSM72655
ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) ... Read More »
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TSB #SSM72823
ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON?T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, ... Read More »
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TSB #JTB00496NAS2
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT OPERATE AS EXPECTED: ? DELAYED INCONTROL? TOUCH PRO? SYSTEM START-UP ? BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ? LIVE ... Read More »
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TSB #JTB00496NAS1
SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT OPERATE AS EXPECTED: ? DELAYED INCONTROL? TOUCH PRO? SYSTEM START-UP ? BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ? LIVE ... Read More »
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TSB #SSM72773
"ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE. Read More »
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TSB #SSM72655
INCONTROL TOUCH PRO, RADIO INOPERATIVE AND UNABLE TO TUNE OR CHANGE RADIO BANDS Read More »
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TSB #SSM72012
Incorrect diagnosis of Bluetooth connectivity Read More »
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TSB #SSM68358
Audio System Speaker Diagnosis Read More »
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TSB #SSM59557
Unable to access SDD after installation of DVD131.04. Read More »
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TSB #SFCC_NOV2021_25
Post 21A Update Apple CarPlayA? Navigation Voice Guidance Not Heard Read More »
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TSB #SFCC_SEP2021_25
Navigation voice guidance no longer operational after latest NGI update Read More »
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TSB #SSM73930
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Read More »
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TSB #SSM73793
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Read More »
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TSB #SSM73520
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all. Read More »
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TSB #K444NAS3
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ... Read More »
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TSB #JTB00552NAS4
Situation: In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Read More »
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TSB #SSM73543
Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with ... Read More »
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TSB #SSM73139
Issue: Users might be experiencing an issue where the navigation guidance may not work. When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation. Read More »
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TSB #K444NAS1
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ... Read More »
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TSB #JTB00496NAS3
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »
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TSB #SSM73025
ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID. Read More »
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TSB #K414NAS1
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »
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TSB #6-307NAS
ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »
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TSB #SSM72655
ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) ... Read More »
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TSB #SSM72591
"ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. Read More »
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TSB #SSM72555
"ISSUE: DURING THE PRE-DELIVERY INSPECTION, THE APPLICATION ?INCONTROL TOUCH PRO NAVIGATION MAP UPDATE? IS REQUIRED TO BE COMPLETED USING SYMPTOM DRIVEN DIAGNOSTICS (SDD). Read More »
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TSB #SSM69518-2
Unable to save navigation co-ordinates Read More »
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TSB #SSM69558-2
Navigation errors or freezing on the `Initalization` screen Read More »
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TSB #SSM69558
Navigation errors or freezing on the `Initalization` screen Read More »
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TSB #SSM69558-2
Navigation errors or freezing on the `Initalization` screen Read More »
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TSB #SSM69558
Navigation errors or freezing on the `Initalization` screen Read More »
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TSB #SSM69518
Unable to save navigation co-ordinates Read More »
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TSB #SSM69518-2
Unable to save navigation co-ordinates Read More »
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TSB #SSM69518
Unable to save navigation co-ordinates Read More »
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TSB #BIG5DEC21_27A
Voice guidance concerns when using Apple CarPlay. Read More »
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TSB #SSM71803
Gen 2.1 Touch screen display recovery process Read More »
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TSB #SSM71803-2
Gen 2.1 Touch screen display recovery process Read More »
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TSB #SSM69458
Unable to select preferences on the touch screen Read More »
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TSB #SSM64737
Entertainment Systems. Read More »
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TSB #SSM64737
Bluetooth device ID not displayed on Touch Screen. Read More »
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TSB #SSM59617
Infotainment System AV button greyed out. Read More »
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TSB #SSM69078
Bluetooth issues after software updates. Read More »
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TSB #SSM69558
Navigation errors or freezing on the `Initalization` screen Read More »
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TSB #DVD13104
DVD software update Read More »
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TSB #SSM71803-3
Gen 2.1 Touch screen display recovery process Read More »
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TSB #SSM71803-2
Gen 2.1 Touch screen display recovery process Read More »
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TSB #SSM71803-1
Gen 2.1 Touch screen display recovery process Read More »
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TSB #SSM71803
Gen 2.1 Touch screen display recovery process Read More »
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TSB #SSM69458
Unable to select preferences on the touch screen Read More »
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TSB #SSM69458-2
Unable to select preferences on the touch screen Read More »
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TSB #SSM69458-2
Unable to select preferences on the touch screen Read More »
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TSB #SSM65337
Touch Screen switches off momentarily and resets Read More »
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TSB #SSM72012
Incorrect diagnosis of Bluetooth connectivity Read More »
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TSB #SSM70698
Bluetooth phone connectivity Read More »
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TSB #SSM69078
Bluetooth issues after software updates. Read More »
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TSB #SSM70698
Bluetooth phone connectivity / pairing / music streaming issues Read More »
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TSB #SSM69078
Bluetooth issues after software updates. Read More »
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TSB #JTB00539NAS2
A rattle noise from the front overhead console may be evident Read More »
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TSB #SFCC_APRIL19_Sli
The yellow reflector in the headlamp assembly is delaminating Read More »
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TSB #SFCC_08MAR18
Jaguar Land Rover Shop Foreman Conference Call Read More »
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TSB #SSM73511
Issue: Jaguar headlining cleaning products Read More »
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TSB #SSM73511
Issue: Jaguar headlining cleaning products Read More »
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TSB #SFCC_14DEC17
Presentation from Dealer Shop Foreman Conference Call Read More »
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TSB #SSM73298
TCU fails activation and DTC U2109 flagged Read More »
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TSB #JTB00380NAS4
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
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TSB #SSM72875
ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING Read More »
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TSB #SSM71361
Diagnostic Concerns. Read More »
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TSB #SSM71781
JTB00339 Temporary Suspension Read More »
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TSB #SSM70378
No Communication with Chassis Control Modules Read More »
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TSB #JTB-00304-NAS-1
"SITUATION: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT OF A FRONT SUN VISOR VANITY MIRROR ISSUE. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART TO BE USED IN THE EVENT A FRONT SUN VISOR VANITY MIRROR REQUIRES REPLACEMENT. Read More »
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TSB #6192USA
Quality Assurance Stop. Read More »
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TSB #TechRS_NOV19_106
Quiescent battery drain due to TCU module. Read More »
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TSB #TechRS_NOV19_109
Web Browser functionality is not available. Read More »
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TSB #SSM74490
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
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TSB #SSM74490Attachme
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
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TSB #SFCC_APRIL19_Sli
The yellow reflector in the headlamp assembly is delaminating Read More »
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TSB #SFCC_APRIL19_Sli
PCV DiaphramTorn. The Check Engine Lamp is illuminated. Read More »
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TSB #SSM74063
Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. Read More »
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TSB #JTB00588NAS1
Situation: A creak noise from the front of the vehicle may be evident when driving over a rough road surface or speed bump. Read More »
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TSB #SSM72557
"ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT ... Read More »
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TSB #JTB00343NAS4
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. Read More »
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TSB #JTB00500NAS2
SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION. Read More »
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TSB #SSM72811
ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ?INPUT THE PIN CODE?. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX. Read More »
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TSB #SSM72770
"ISSUE CUSTOMERS HAVE COMPLAINED THAT THE VOICE RECOGNITION DOES NOT RECOGNISE THEIR COMMAND USING THE ?SAY WHAT THEY SEE/SAY A COMMAND? FUNCTION. ACCENTS AND REGIONAL DIALECTS ARE NOT BEING RECOGNISED. Read More »
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TSB #SSM65337
CONCERN: A CUSTOMER MAY REPORT WHILE UTILIZING THE NAVIGATION MAP OR WHILE UNDER ROUTE GUIDANCE, THE VEHICLE?S TOUCH SCREEN SWITCHES OFF MOMENTARILY, AND RESETS AS IF THE VEHICLE WERE JUST STARTED. Read More »
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TSB #JTB00446NAS3
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. Read More »
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TSB #JTB00460NAS1
"SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)." Read More »
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TSB #SSM72581
"ISSUE CENTRE CONSOLE CUP HOLDER COVER SPLIT (SEE ATTACHMENT) CAUSE INSUFFICIENT RETENTION BETWEEN CUP HOLDER COVER BARS AND SUBSTRATE MATERIAL. Read More »
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TSB #SSM71966
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" Read More »
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TSB #SSM72510
"ISSUE: DELAMINATION OF COVER TRIM CAUSE: INCORRECT MANUFACTURING PROCESS" Read More »
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TSB #SSM72498
"ISSUE: WHEEL STUD FAILURES (FRACTURES). CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT. Read More »
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TSB #SSM72390
"NOTE THIS PHENOMENON CAN ONLY HAPPEN UNDER SPECIFIC CIRCUMSTANCES; IT IS ONLY WHEN BOTH KEYS ARE IN CLOSE PROXIMITY OF EACH OTHER IN THE VEHICLE AND REQUIRES THE EXTERIOR DOOR HANDLE LOCK BUTTON TO BE PRESSED. Read More »
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TSB #JTB-00304-NAS-1
"SITUATION: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT OF A FRONT SUN VISOR VANITY MIRROR ISSUE. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART TO BE USED IN THE EVENT A FRONT SUN VISOR VANITY MIRROR REQUIRES REPLACEMENT. Read More »
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TSB #SSM58937
Cigar Lighter Elements Not Supplied. Read More »
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TSB #JTB00380NAS4
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
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TSB #JTB00380NAS3
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »
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TSB #JTB-00311-NAS-1
"SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE." Read More »
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TSB #SFCC_NOV2021_25
Post 21A Update Apple CarPlayA? Navigation Voice Guidance Not Heard Read More »
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TSB #SSM71358
Door veneer speaker noise ` t izz / buzz` Read More »
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TSB #SSM71358Attachme
Door veneer speaker noise ` t izz / buzz` Read More »
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TSB #SSM71358Attachme
Door veneer speaker noise ` t izz / buzz` Read More »
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TSB #SSM68358
Audio System Speaker Diagnosis Read More »
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TSB #SSM69078
Bluetooth issues after software updates. Read More »
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TSB #SSM69458
Unable to select preferences on the touch screen Read More »
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TSB #SSM69458-2
Unable to select preferences on the touch screen Read More »
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TSB #SSM70058
Diagnostic Software Hardware Read More »
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TSB #SSM69558
Navigation errors or freezing on the `Initalization` screen Read More »
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TSB #SSM69558-2
Navigation errors or freezing on the `Initalization` screen Read More »
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TSB #SSM69518
Unable to save navigation co-ordinates Read More »
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TSB #SSM69518-2
Unable to save navigation co-ordinates Read More »
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TSB #SSM69038
HVAC Evaporator Data Requested Upon Replacement Read More »
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TSB #SSM68498
Customer may complain of a creak or rattle from the rear seat back rest. Read More »
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TSB #SSM68358
Audio System Speaker Diagnosis Read More »
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TSB #SSM68918
Run in specification for new A/C compressors - all models Read More »
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TSB #DVD13104
DVD software update Read More »