Technical Service Bulletins (TSBs) for the 2017 XJ are official communications between Jaguar & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #SSM74171

      Date Announced:
      FEB 06, 2019
      NHTSA ID:
      #10155311

      U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »

    • TSB #6195NAS2

      Date Announced:
      DEC 19, 2014
      NHTSA ID:
      #10214657

      STEERING GEAR FIXING. Read More »

    • TSB #SSM71678

      Date Announced:
      FEB 21, 2014
      NHTSA ID:
      #10229404

      Steering Column rake & reach inoperative Read More »

    • TSB #6195NAS

      Date Announced:
      JAN 11, 2013
      NHTSA ID:
      #10214656

      Steering Gear Pinion Bolt. Read More »

    STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

    STEERING:AUTOMATED/ADAPTIVE STEERING

    • TSB #JTB00267NAS2

      Date Announced:
      MAY 19, 2016
      NHTSA ID:
      #10096901

      SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »

    SUSPENSION

    • TSB #JA17TE-09

      Date Announced:
      DEC 15, 2017
      NHTSA ID:
      #10127293

      Temporary Suspension of 17C Next Generation Infotainment (NGI) Download Read More »

    • TSB #SSM73660

      Date Announced:
      DEC 05, 2017
      NHTSA ID:
      #10127284

      Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Read More »

    • TSB #SSM73660

      Date Announced:
      DEC 05, 2017
      NHTSA ID:
      #10127578

      Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Read More »

    SUSPENSION:FRONT

    • TSB #SSM73660

      Date Announced:
      DEC 05, 2017
      NHTSA ID:
      #10127578

      Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Read More »

    BRAKES (PWS)

    • TSB #SSM73929

      Date Announced:
      JUL 05, 2018
      NHTSA ID:
      #10146157

      Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »

    • TSB #SSM73929 Attachm

      Date Announced:
      JUL 05, 2018
      NHTSA ID:
      #10146158

      Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »

    • TSB #SSM73929 Attachm

      Date Announced:
      JUL 05, 2018
      NHTSA ID:
      #10146159

      Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »

    • TSB #SSM58558

      Date Announced:
      OCT 27, 2017
      NHTSA ID:
      #10124197

      Issue: Submitting a Brake Noise EPQR Read More »

    SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

    • TSB #SSM73929

      Date Announced:
      JUN 27, 2018
      NHTSA ID:
      #10143041

      Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »

    • TSB #SSM73929 Attachm

      Date Announced:
      JUN 27, 2018
      NHTSA ID:
      #10143042

      Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »

    • TSB #SSM73929 Attachm

      Date Announced:
      JUN 27, 2018
      NHTSA ID:
      #10143043

      Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »

    • TSB #JTB00267NAS2

      Date Announced:
      MAY 19, 2016
      NHTSA ID:
      #10096901

      SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »

    SERVICE BRAKES, AIR:DISC

    • TSB #SSM73929

      Date Announced:
      JUN 27, 2018
      NHTSA ID:
      #10143041

      Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »

    • TSB #SSM73929 Attachm

      Date Announced:
      JUN 27, 2018
      NHTSA ID:
      #10143042

      Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »

    • TSB #SSM73929 Attachm

      Date Announced:
      JUN 27, 2018
      NHTSA ID:
      #10143043

      Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Read More »

    • TSB #JTB00267NAS2

      Date Announced:
      MAY 19, 2016
      NHTSA ID:
      #10096901

      SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »

    SERVICE BRAKES, AIR:ANTILOCK

    • TSB #SSM73035

      Date Announced:
      NOV 03, 2016
      NHTSA ID:
      #10110969

      Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement. Read More »

    SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

    • TSB #SSM73035

      Date Announced:
      NOV 03, 2016
      NHTSA ID:
      #10110969

      Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement. Read More »

    PARKING BRAKE

    • TSB #SSM75036

      Date Announced:
      NOV 06, 2020
      NHTSA ID:
      #10183931

      Front and Rear Park aid & Park assist unavailable. Read More »

    • TSB #JTB00267NAS2

      Date Announced:
      MAY 19, 2016
      NHTSA ID:
      #10096901

      SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »

    • TSB #SSM71218

      Date Announced:
      JAN 21, 2014
      NHTSA ID:
      #10229382

      Parkbrake Warning Lamp I l luminated/Parkbrake Fault message displayed (chassis) Read More »

    • TSB #SSM71218

      Date Announced:
      JAN 21, 2014
      NHTSA ID:
      #10227613

      Parkbrake Warning Lamp I l luminated Read More »

    PARKING BRAKE:INDICATOR LIGHT

    ENGINE (PWS)

    • TSB #SFCC_DEC2020_29

      Date Announced:
      DEC 16, 2020
      NHTSA ID:
      #10185405

      The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup. Read More »

    • TSB #SFCC Jul20_20

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178151

      There is a noise from the engine. Read More »

    • TSB #SFCC_MAR12_20

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173442

      There is a noise from the engine. The charge warning lamp is on. Read More »

    • TSB #SFCC_NOV19_21

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168904

      The Check Engine MIL is on. Read More »

    • TSB #SFCC_APRIL19_Sli

      Date Announced:
      APR 11, 2019
      NHTSA ID:
      #10159752

      PCV DiaphramTorn. The Check Engine Lamp is illuminated. Read More »

    • TSB #SSM74375

      Date Announced:
      APR 10, 2019
      NHTSA ID:
      #10159477

      Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Read More »

    • TSB #SFCC_14MAR19_Sli

      Date Announced:
      MAR 14, 2019
      NHTSA ID:
      #10158621

      The Check Engine Lamp is on and the vehicle is running rough. Read More »

    • TSB #SSM74309Attachme

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10158565

      Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only. Read More »

    • TSB #SSM73814

      Date Announced:
      MAR 21, 2018
      NHTSA ID:
      #10141079

      Issue: Customer reports that, intermittently, the vehicle will not crank. Read More »

    • TSB #JTB00349NAS2

      Date Announced:
      DEC 22, 2017
      NHTSA ID:
      #10127304

      A clatter/knock/rattle noise may be heard from the engine. Read More »

    • TSB #JTB00349NAS2

      Date Announced:
      DEC 22, 2017
      NHTSA ID:
      #10127618

      A clatter/knock/rattle noise may be heard from the engine. Read More »

    • TSB #SSM73067

      Date Announced:
      JUN 09, 2017
      NHTSA ID:
      #10131574

      Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2. Read More »

    • TSB #JTB00423NAS2

      Date Announced:
      DEC 12, 2016
      NHTSA ID:
      #10110943

      Situation: A 'humming' noise may be evident from the engine when the engine is idling. Read More »

    • TSB #SSM73028

      Date Announced:
      NOV 26, 2016
      NHTSA ID:
      #10095351

      ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. Read More »

    • TSB #SSM64557

      Date Announced:
      APR 23, 2013
      NHTSA ID:
      #10212871

      Charge Air Hose assy detachment. Read More »

    • TSB #SSM61657

      Date Announced:
      DEC 17, 2012
      NHTSA ID:
      #10212855

      JTB00268 engine hard to start after hot soak - fan running Category Driveability. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #SFCC_APR2023_34

      Date Announced:
      APR 21, 2023
      NHTSA ID:
      #10235435

      MISFIRE ON NEW REPLACEMENT OR REMAN UNITS a?? AJ126 Read More »

    • TSB #SFCC_OCT19_25

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167337

      The Check Engine MIL is on There is a noise from the engine Read More »

    • TSB #SSM74023

      Date Announced:
      AUG 30, 2018
      NHTSA ID:
      #10146046

      Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam. Read More »

    • TSB #JTB00566NAS4

      Date Announced:
      MAY 23, 2018
      NHTSA ID:
      #10142170

      An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area. Read More »

    • TSB #SSM73814

      Date Announced:
      APR 19, 2018
      NHTSA ID:
      #10142404

      Issue: Customer reports that, intermittently, the vehicle will not crank. Read More »

    • TSB #SSM73824

      Date Announced:
      APR 18, 2018
      NHTSA ID:
      #10142402

      Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. Read More »

    • TSB #JTB00566NAS3

      Date Announced:
      NOV 28, 2017
      NHTSA ID:
      #10188506

      An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area. Read More »

    • TSB #SSM72087Attachme

      Date Announced:
      DEC 04, 2014
      NHTSA ID:
      #10229413

      XF/XJ Eco Stop/Start Additional Diagnostics Information Read More »

    • TSB #SSM72114Attachme

      Date Announced:
      DEC 01, 2014
      NHTSA ID:
      #10229417

      3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics Read More »

    • TSB #SSM72035

      Date Announced:
      OCT 24, 2014
      NHTSA ID:
      #10229406

      Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L Read More »

    • TSB #SSM66697

      Date Announced:
      JUN 27, 2013
      NHTSA ID:
      #10227122

      Title: 5.0L V8 (AJ133) overheating due to incorrect Read More »

    • TSB #SSM65997

      Date Announced:
      JUN 12, 2013
      NHTSA ID:
      #10227112

      Oxygen sensor DTC`s Read More »

    • TSB #SSM65997Attachme

      Date Announced:
      JUN 12, 2013
      NHTSA ID:
      #10227113

      Oxygen sensor DTC`s Read More »

    • TSB #SSM65437Attachme

      Date Announced:
      MAY 22, 2013
      NHTSA ID:
      #10227107

      DTC P026A on Supercharged Engines only Read More »

    • TSB #SSM64557

      Date Announced:
      APR 23, 2013
      NHTSA ID:
      #10212871

      Charge Air Hose assy detachment. Read More »

    • TSB #SSM64657

      Date Announced:
      APR 16, 2013
      NHTSA ID:
      #10227096

      water pump improvement. Read More »

    • TSB #SSM61657

      Date Announced:
      DEC 17, 2012
      NHTSA ID:
      #10212855

      JTB00268 engine hard to start after hot soak - fan running Category Driveability. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR

    • TSB #SSM72037

      Date Announced:
      NOV 01, 2014
      NHTSA ID:
      #10229407

      Fuel Pressure Concern or Poor Engine Performance. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM

    FUEL SYSTEM, GASOLINE

    FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

    • TSB #SSM72865

      Date Announced:
      DEC 04, 2017
      NHTSA ID:
      #10127575

      Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »

    • TSB #SSM72865 Attachm

      Date Announced:
      DEC 04, 2017
      NHTSA ID:
      #10127576

      Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »

    FUEL SYSTEM, DIESEL

    • TSB #SSM72865

      Date Announced:
      DEC 04, 2017
      NHTSA ID:
      #10127281

      Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »

    • TSB #SSM72865 Attachm

      Date Announced:
      DEC 04, 2017
      NHTSA ID:
      #10127282

      Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »

    • TSB #SSM72865

      Date Announced:
      DEC 04, 2017
      NHTSA ID:
      #10127575

      Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »

    • TSB #SSM72865 Attachm

      Date Announced:
      DEC 04, 2017
      NHTSA ID:
      #10127576

      Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Read More »

    • TSB #SSM59857

      Date Announced:
      DEC 10, 2012
      NHTSA ID:
      #10212848

      Fuel System Concerns. Read More »

    • TSB #SSM60117

      Date Announced:
      OCT 22, 2012
      NHTSA ID:
      #10212849

      SDD enhancements for fuel gauge and pump issues-10MY onwards. Read More »

    • TSB #SSM60337

      Date Announced:
      OCT 21, 2012
      NHTSA ID:
      #10212851

      Fuel Gauge / Pump Diagnostic Aids. Read More »

    FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

    • TSB #SFCC_OCT19_25

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167337

      The Check Engine MIL is on There is a noise from the engine Read More »

    • TSB #SSM74589

      Date Announced:
      OCT 16, 2019
      NHTSA ID:
      #10167327

      Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. Read More »

    POWER TRAIN

    • TSB #SFCC_APR2023_32

      Date Announced:
      APR 21, 2023
      NHTSA ID:
      #10235433

      Customer reports of 12V battery issues. These range from battery low warning displayed to no-start. Read More »

    • TSB #SFCC_APR2023_34

      Date Announced:
      APR 21, 2023
      NHTSA ID:
      #10235435

      MISFIRE ON NEW REPLACEMENT OR REMAN UNITS a?? AJ126 Read More »

    • TSB #SFCC_AUG2021_37

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200770

      Customer States engine runs rough with MIL illuminated. Read More »

    • TSB #SFCC_AUG2021_38

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200772

      Customer states harsh shift, transmission warning lamp. Read More »

    • TSB #SFCC_AUG2021_39

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200774

      a?? Customer states check engine light is illuminated. Read More »

    • TSB #SFCC_DEC2020_29

      Date Announced:
      DEC 16, 2020
      NHTSA ID:
      #10185405

      The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup. Read More »

    • TSB #SFCC Jul20_20

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178151

      There is a noise from the engine. Read More »

    • TSB #SFCC_JUN2020_23

      Date Announced:
      JUN 19, 2020
      NHTSA ID:
      #10177175

      There is a noise from the engine. Read More »

    • TSB #SFCC_MAY2020_30

      Date Announced:
      JUN 04, 2020
      NHTSA ID:
      #10177155

      There is a noise from the engine which can vary from a squealing to rattling/bearing noise. Read More »

    • TSB #SSM74810

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174498

      JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH) Read More »

    • TSB #SSM74008

      Date Announced:
      OCT 22, 2018
      NHTSA ID:
      #10151658

      Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Read More »

    • TSB #SSM74008Attachme

      Date Announced:
      OCT 22, 2018
      NHTSA ID:
      #10151659

      Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Read More »

    • TSB #SSM72254

      Date Announced:
      SEP 19, 2018
      NHTSA ID:
      #10148540

      Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Read More »

    • TSB #SSM74008

      Date Announced:
      SEP 18, 2018
      NHTSA ID:
      #10148533

      Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Read More »

    • TSB #SSM74008Attachme

      Date Announced:
      SEP 18, 2018
      NHTSA ID:
      #10148534

      Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Read More »

    • TSB #SSM74008Attachme

      Date Announced:
      SEP 18, 2018
      NHTSA ID:
      #10148535

      Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Read More »

    • TSB #SSM74038

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148518

      Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns Read More »

    • TSB #SSM73410

      Date Announced:
      JUN 20, 2017
      NHTSA ID:
      #10131577

      Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD. Read More »

    • TSB #SSM73384

      Date Announced:
      JUN 07, 2017
      NHTSA ID:
      #10131579

      Issue: Rear differential oil leak evident from the pinion seal. Read More »

    • TSB #SSM70018

      Date Announced:
      MAR 25, 2014
      NHTSA ID:
      #10226607

      Transmission DTC P0780-94 Read More »

    • TSB #SSM71598Attachme

      Date Announced:
      FEB 26, 2014
      NHTSA ID:
      #10227622

      Post K202 Transmission Control Switch Issues Read More »

    • TSB #SSM71598-2

      Date Announced:
      FEB 18, 2014
      NHTSA ID:
      #10229402

      Post K202 Transmission Control Switch Issues Rise and FALL Read More »

    • TSB #SSM71598-2Attach

      Date Announced:
      FEB 18, 2014
      NHTSA ID:
      #10229403

      Post K202 Transmission Control Switch Issues Rise and FALL Read More »

    • TSB #SSM71598

      Date Announced:
      FEB 11, 2014
      NHTSA ID:
      #10227620

      Post K202 Transmission Control Switch Issues Read More »

    • TSB #SSM59017

      Date Announced:
      SEP 20, 2012
      NHTSA ID:
      #10212839

      ZF Transmission ? Error message during reprogramming Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #JTB00417NAS3

      Date Announced:
      MAY 27, 2016
      NHTSA ID:
      #10096912

      SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    • TSB #SSM73809

      Date Announced:
      MAR 21, 2018
      NHTSA ID:
      #10141078

      Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT

    • TSB #SSM75700

      Date Announced:
      MAR 02, 2022
      NHTSA ID:
      #10210107

      8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant. Read More »

    POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

    POWER TRAIN:DRIVELINE:DRIVESHAFT

    ELECTRICAL SYSTEM

    • TSB #SFCC_NOV2023_30

      Date Announced:
      NOV 10, 2023
      NHTSA ID:
      #10246319

      Startup battery keeps draining / Vehicle will not start Read More »

    • TSB #WACCSEP23_6

      Date Announced:
      SEP 26, 2023
      NHTSA ID:
      #10243682

      Battery low warning displayed on instrument cluster and/or no-start Read More »

    • TSB #SFCC_JUL2023_31

      Date Announced:
      JUL 17, 2023
      NHTSA ID:
      #10240210

      Battery low warning displayed on instrument cluster and/or no-start. Read More »

    • TSB #SFCC_APR2023_32

      Date Announced:
      APR 21, 2023
      NHTSA ID:
      #10235433

      Customer reports of 12V battery issues. These range from battery low warning displayed to no-start. Read More »

    • TSB #SFCC_DEC2021_20

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206255

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #BIG5DEC21_27A

      Date Announced:
      DEC 14, 2021
      NHTSA ID:
      #10206167

      Voice guidance concerns when using Apple CarPlay. Read More »

    • TSB #IC TP 21B

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204162

      4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »

    • TSB #BIG5NOV21_41A

      Date Announced:
      NOV 09, 2021
      NHTSA ID:
      #10204086

      21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze. Read More »

    • TSB #SFCC_OCT2021_22

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202824

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SSM75557

      Date Announced:
      OCT 11, 2021
      NHTSA ID:
      #10202944

      XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM Read More »

    • TSB #SFCC_SEP2021_24

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10202024

      WIFI NETWORKS NOT FOUND Read More »

    • TSB #SFCC_SEP2021_25

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10202081

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_AUG2021_33

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200907

      Connectivity functions are no longer working. Read More »

    • TSB #SFCC_AUG2021_34

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200908

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_JUL2021_40

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199909

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_JUN2021_23

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199053

      Infotainment Updates Read More »

    • TSB #SFCC_JUN2021_24

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199054

      Navigation voice guidance is not working with Apple CarPlay Read More »

    • TSB #SFCC_APR2021_18

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191861

      Infotainment Updates Read More »

    • TSB #SFCC_APR2021_20

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191867

      IMC Update 21A will not install Read More »

    • TSB #SSM59597Attachme

      Date Announced:
      APR 14, 2021
      NHTSA ID:
      #10212843

      Attachment. Read More »

    • TSB #SSM59597Attachme

      Date Announced:
      APR 14, 2021
      NHTSA ID:
      #10212844

      Attachment. Read More »

    • TSB #SSM59597Attachme

      Date Announced:
      APR 14, 2021
      NHTSA ID:
      #10212845

      Attachment. Read More »

    • TSB #SFCC_MAR2021_21A

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10189999

      IMC 20C1 Software Release Read More »

    • TSB #SFCC_MAR2021_21B

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190000

      TCU v19.2 Read More »

    • TSB #SFCC_MAR2021_21C

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190001

      Pivi IP27.2 (OS 2.0.6) Read More »

    • TSB #SFCC_FEB2021_24A

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190012

      IMC 20C1 Software Release Read More »

    • TSB #SFCC_FEB2021_24B

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190013

      TCU v19.2 Read More »

    • TSB #SFCC_FEB2021_24C

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190014

      Pivi IP27.1 (OS 2.0.6) Read More »

    • TSB #SSM75036

      Date Announced:
      NOV 06, 2020
      NHTSA ID:
      #10183931

      Front and Rear Park aid & Park assist unavailable. Read More »

    • TSB #JLRTB02028NAS1

      Date Announced:
      SEP 23, 2020
      NHTSA ID:
      #10180866

      SERVICE MENU TEXT NOT DISPLAYED AS EXPECTED WITH THE INSTRUMENT PANEL Read More »

    • TSB #SSM74780

      Date Announced:
      APR 10, 2020
      NHTSA ID:
      #10174489

      JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying a??Radio not availablea?? from vehicle start-up and ... Read More »

    • TSB #SFCC_APR20_PG28

      Date Announced:
      APR 09, 2020
      NHTSA ID:
      #10174477

      To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software. Read More »

    • TSB #SFCC_APR20_PG31

      Date Announced:
      APR 09, 2020
      NHTSA ID:
      #10174478

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SSM74787

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174491

      When attempting to complete the a??Replace ECUa?? application for the Occupant Classification System Module (OCS) the application fails. The error message a??The following error was encountered: a?? is displayed to the user. Read More »

    • TSB #SFCC_MAR12_29

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173444

      XM radio is inop. Read More »

    • TSB #SFCC_MAR12_30

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173445

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_FEB20_34

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10172192

      XM radio is inop. Read More »

    • TSB #Tech_RS_NOV19_95

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168863

      Customer may state there is a pop noise or crackle when playing the audio. Read More »

    • TSB #Tech_RS_NOV19_96

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168864

      Customer may state there is no audio present or volume control. Read More »

    • TSB #Tech_RS_NOV19_97

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168865

      Customer may state there is no audio present or volume control. Read More »

    • TSB #TechRS_NOV19_104

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168873

      SOTA download does not complete first time through Read More »

    • TSB #TechRS_NOV19_106

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168875

      Quiescent battery drain due to TCU module. Read More »

    • TSB #TechRS_NOV19_108

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168877

      Voice control is not able to locate destination entry. Read More »

    • TSB #TechRS_NOV19_109

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168878

      Web Browser functionality is not available. Read More »

    • TSB #SFCC_NOV19_21

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168904

      The Check Engine MIL is on. Read More »

    • TSB #SFCC_NOV19_30

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168922

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_OCT19_28

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167339

      Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »

    • TSB #SSM74557

      Date Announced:
      SEP 24, 2019
      NHTSA ID:
      #10166450

      Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »

    • TSB #SSM74490

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163739

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SSM74490Attachme

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163740

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163748

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163750

      Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163115

      Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164943

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCCMAY19Slide13

      Date Announced:
      MAY 17, 2019
      NHTSA ID:
      #10162309

      Incorrect DEF Quality & No Restarts in ?XXX? Miles is on the IPC Read More »

    • TSB #SSM74304

      Date Announced:
      APR 11, 2019
      NHTSA ID:
      #10159475

      After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth?, Voice commands no longer work Read More »

    • TSB #SSM73798

      Date Announced:
      MAR 05, 2019
      NHTSA ID:
      #10158566

      Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern ... Read More »

    • TSB #SSM74304

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155283

      After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work Read More »

    • TSB #SFCC-Slide22

      Date Announced:
      FEB 14, 2019
      NHTSA ID:
      #10155322

      InControl Touch Pro Inoperative Read More »

    • TSB #SSM74171

      Date Announced:
      FEB 06, 2019
      NHTSA ID:
      #10155311

      U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »

    • TSB #SFCC_10JAN19_Sli

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153453

      InControl Touch Pro Inoperative Read More »

    • TSB #JTB00552NAS7

      Date Announced:
      JAN 02, 2019
      NHTSA ID:
      #10153322

      In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »

    • TSB #SSM74171

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10152683

      U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »

    • TSB #SSM72307

      Date Announced:
      OCT 18, 2018
      NHTSA ID:
      #10151661

      The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Read More »

    • TSB #SSM74131

      Date Announced:
      OCT 17, 2018
      NHTSA ID:
      #10151663

      Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October. Read More »

    • TSB #SSM74060

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148516

      Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »

    • TSB #SSM74054

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10146038

      Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Read More »

    • TSB #SSM74034

      Date Announced:
      AUG 23, 2018
      NHTSA ID:
      #10146036

      Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. Read More »

    • TSB #SFCC_09AUG18_REV

      Date Announced:
      AUG 20, 2018
      NHTSA ID:
      #10146031

      18C - New face of InControl Touch Pro and 18C software improvements Read More »

    • TSB #SFCC_09AUG18_REV

      Date Announced:
      AUG 20, 2018
      NHTSA ID:
      #10146032

      A customer may report "Hood Open" message displays on IP with hood closed. Read More »

    • TSB #SSM73798

      Date Announced:
      JUN 04, 2018
      NHTSA ID:
      #10143019

      Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »

    • TSB #JTB00566NAS4

      Date Announced:
      MAY 23, 2018
      NHTSA ID:
      #10142170

      An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area. Read More »

    • TSB #SSM73798.1

      Date Announced:
      MAY 17, 2018
      NHTSA ID:
      #10142165

      Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »

    • TSB #SSM72307

      Date Announced:
      MAY 16, 2018
      NHTSA ID:
      #10142160

      Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Read More »

    • TSB #SSM73462

      Date Announced:
      MAY 16, 2018
      NHTSA ID:
      #10142162

      Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. Read More »

    • TSB #SSM72302

      Date Announced:
      MAY 16, 2018
      NHTSA ID:
      #10142163

      Issue: B1412-96 being flagged in the Gateway Module Read More »

    • TSB #SSM73798

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10142134

      Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »

    • TSB #SSM73824

      Date Announced:
      APR 18, 2018
      NHTSA ID:
      #10142402

      Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. Read More »

    • TSB #JTB00619NAS1

      Date Announced:
      MAR 23, 2018
      NHTSA ID:
      #10141084

      The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly ... Read More »

    • TSB #SSM73814

      Date Announced:
      MAR 21, 2018
      NHTSA ID:
      #10141079

      Issue: Customer reports that, intermittently, the vehicle will not crank. Read More »

    • TSB #SSM73633

      Date Announced:
      NOV 10, 2017
      NHTSA ID:
      #10127108

      Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. Read More »

    • TSB #SSM73554

      Date Announced:
      SEP 25, 2017
      NHTSA ID:
      #10119570

      Issue: Park distance control (PDC) audio tones inconsistent with visual display. Read More »

    • TSB #SSM73298

      Date Announced:
      SEP 08, 2017
      NHTSA ID:
      #10119560

      Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS ... Read More »

    • TSB #SSM72926

      Date Announced:
      JUL 17, 2017
      NHTSA ID:
      #10118501

      Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing. Read More »

    • TSB #SSM73410

      Date Announced:
      JUN 20, 2017
      NHTSA ID:
      #10131577

      Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD. Read More »

    • TSB #SSM73419

      Date Announced:
      JUN 07, 2017
      NHTSA ID:
      #10131580

      Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed. Read More »

    • TSB #SSM73417

      Date Announced:
      JUN 06, 2017
      NHTSA ID:
      #10131578

      Issue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch activates the Right Hand seat heater. Pressing the Right Hand switch activates the Left Hand seat heater. Read More »

    • TSB #SSM73310

      Date Announced:
      MAR 30, 2017
      NHTSA ID:
      #10118164

      Issue: SIM card does not latch in SIM slot or cannot be read. Read More »

    • TSB #K444NAS1

      Date Announced:
      DEC 22, 2016
      NHTSA ID:
      #10110955

      Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ... Read More »

    • TSB #SSM72557

      Date Announced:
      NOV 17, 2016
      NHTSA ID:
      #10110975

      When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with ... Read More »

    • TSB #JTB00496NAS3

      Date Announced:
      OCT 26, 2016
      NHTSA ID:
      #10095343

      SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »

    • TSB #SSM72823

      Date Announced:
      JUN 15, 2016
      NHTSA ID:
      #10097591

      ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON?T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, ... Read More »

    • TSB #JTB00496NAS2

      Date Announced:
      JUN 14, 2016
      NHTSA ID:
      #10097596

      SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT OPERATE AS EXPECTED: ? DELAYED INCONTROL? TOUCH PRO? SYSTEM START-UP ? BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ? LIVE ... Read More »

    • TSB #JTB00496NAS1

      Date Announced:
      JUN 03, 2016
      NHTSA ID:
      #10097595

      SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT OPERATE AS EXPECTED: ? DELAYED INCONTROL? TOUCH PRO? SYSTEM START-UP ? BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ? LIVE ... Read More »

    • TSB #SSM72022

      Date Announced:
      OCT 15, 2014
      NHTSA ID:
      #10231271

      Seat Module DTC diagnostic help - Seats not moving in one direction Read More »

    • TSB #JTB00361NAS1

      Date Announced:
      JUN 25, 2014
      NHTSA ID:
      #10226335

      Diagnostic Module Tank Leakage (DMTL) Read More »

    • TSB #SSM63597

      Date Announced:
      MAR 28, 2014
      NHTSA ID:
      #10212866

      Diagnostic Concerns. Read More »

    • TSB #SSM71790

      Date Announced:
      MAR 27, 2014
      NHTSA ID:
      #10227625

      Climate Control. Read More »

    • TSB #SSM71598Attachme

      Date Announced:
      FEB 26, 2014
      NHTSA ID:
      #10227622

      Post K202 Transmission Control Switch Issues Read More »

    • TSB #SSM71598-2

      Date Announced:
      FEB 18, 2014
      NHTSA ID:
      #10229402

      Post K202 Transmission Control Switch Issues Rise and FALL Read More »

    • TSB #SSM71598-2Attach

      Date Announced:
      FEB 18, 2014
      NHTSA ID:
      #10229403

      Post K202 Transmission Control Switch Issues Rise and FALL Read More »

    • TSB #SSM71598

      Date Announced:
      FEB 11, 2014
      NHTSA ID:
      #10227620

      Post K202 Transmission Control Switch Issues Read More »

    • TSB #SSM67917

      Date Announced:
      SEP 06, 2013
      NHTSA ID:
      #10227133

      Vehicle seat memory module logs U1A4C 00 Read More »

    • TSB #SSM66637

      Date Announced:
      JUN 26, 2013
      NHTSA ID:
      #10227121

      Charging a vehicle fitted with Battery monitoring system Read More »

    • TSB #SSM64537

      Date Announced:
      APR 15, 2013
      NHTSA ID:
      #10212870

      X351 Seat Memory Switch Number 1 Stuck High Read More »

    • TSB #SSM59597

      Date Announced:
      MAR 28, 2013
      NHTSA ID:
      #10212841

      Audio Amplifier Quiescent drain Read More »

    • TSB #SSM63197

      Date Announced:
      FEB 13, 2013
      NHTSA ID:
      #10212864

      HLDF Programming - `Candidate Not Available` message. Read More »

    • TSB #SSM62197

      Date Announced:
      JAN 23, 2013
      NHTSA ID:
      #10212859

      Front Control Display Interface Module Re-configuration. Read More »

    • TSB #SSM62217

      Date Announced:
      JAN 10, 2013
      NHTSA ID:
      #10212860

      Loose battery terminals. Read More »

    • TSB #SSM62038

      Date Announced:
      DEC 20, 2012
      NHTSA ID:
      #10212856

      Mongoose Update Read More »

    • TSB #SSM61577

      Date Announced:
      DEC 17, 2012
      NHTSA ID:
      #10212854

      Error during key programing Read More »

    • TSB #SSM61257

      Date Announced:
      DEC 03, 2012
      NHTSA ID:
      #10212853

      Title MOST system diagnosis Read More »

    • TSB #SSM62038Attachme

      Date Announced:
      DEC 01, 2012
      NHTSA ID:
      #10212857

      Mongoose Update. Read More »

    • TSB #SSM60178

      Date Announced:
      OCT 18, 2012
      NHTSA ID:
      #10212850

      Important firmware update required for the DA Dongle /DA-VINA. Read More »

    • TSB #SSM589571

      Date Announced:
      SEP 28, 2012
      NHTSA ID:
      #10212837

      Image. Read More »

    • TSB #SSM589572

      Date Announced:
      SEP 28, 2012
      NHTSA ID:
      #10212838

      Image. Read More »

    • TSB #SSM58957

      Date Announced:
      SEP 14, 2012
      NHTSA ID:
      #10212836

      Touch Screen Remote Control. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #SSM74285

      Date Announced:
      FEB 14, 2019
      NHTSA ID:
      #10155299

      Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Read More »

    • TSB #SSM74048

      Date Announced:
      SEP 12, 2018
      NHTSA ID:
      #10148529

      Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Read More »

    • TSB #SSM73824

      Date Announced:
      MAR 27, 2018
      NHTSA ID:
      #10141087

      Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. Read More »

    ELECTRICAL SYSTEM:STARTER ASSEMBLY

    ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

    ELECTRICAL SYSTEM:IGNITION:COIL:HIGH TENSION/SPARK PLUG WIRES

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #SFCC_NOV2021_25

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204122

      Post 21A Update Apple CarPlayA? Navigation Voice Guidance Not Heard Read More »

    • TSB #SFCC Jul20_26

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178159

      20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163749

      Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »

    • TSB #JTB00552NAS6

      Date Announced:
      JUN 29, 2018
      NHTSA ID:
      #10143050

      In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »

    • TSB #SSM73930

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143036

      Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Read More »

    • TSB #SSM73798

      Date Announced:
      JUN 04, 2018
      NHTSA ID:
      #10143019

      Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »

    • TSB #SSM73798

      Date Announced:
      APR 13, 2018
      NHTSA ID:
      #10142400

      Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »

    • TSB #SSM73798

      Date Announced:
      MAR 19, 2018
      NHTSA ID:
      #10141068

      Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »

    • TSB #SSM73700

      Date Announced:
      DEC 17, 2017
      NHTSA ID:
      #10127294

      ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »

    • TSB #SSM73700

      Date Announced:
      DEC 17, 2017
      NHTSA ID:
      #10127608

      ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »

    • TSB #JA17TE-09

      Date Announced:
      DEC 15, 2017
      NHTSA ID:
      #10127587

      Temporary Suspension of 17C Next Generation Infotainment (NGI) Download Read More »

    • TSB #JTB00593NAS2

      Date Announced:
      NOV 28, 2017
      NHTSA ID:
      #10125489

      In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text ... Read More »

    • TSB #JTB00593NAS2

      Date Announced:
      NOV 28, 2017
      NHTSA ID:
      #10188503

      In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text ... Read More »

    • TSB #JTB00593NAS1

      Date Announced:
      OCT 24, 2017
      NHTSA ID:
      #10123473

      Situation: In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of ... Read More »

    • TSB #6-341NAS2

      Date Announced:
      OCT 13, 2017
      NHTSA ID:
      #10124201

      DESCRIPTION OF ISSUE:An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an ... Read More »

    • TSB #K444NAS3

      Date Announced:
      OCT 13, 2017
      NHTSA ID:
      #10124202

      Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ... Read More »

    • TSB #JTB00552NAS4

      Date Announced:
      OCT 03, 2017
      NHTSA ID:
      #10124198

      Situation: In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Read More »

    • TSB #JTB00552NAS3

      Date Announced:
      SEP 22, 2017
      NHTSA ID:
      #10119565

      Situation: In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Read More »

    • TSB #K437NAS5

      Date Announced:
      JUL 14, 2017
      NHTSA ID:
      #10118500

      SITUATION: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »

    • TSB #6-339NAS

      Date Announced:
      JUL 14, 2017
      NHTSA ID:
      #10119548

      DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »

    • TSB #K437NAS2

      Date Announced:
      DEC 19, 2016
      NHTSA ID:
      #10110947

      Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »

    • TSB #6-339NAS2

      Date Announced:
      DEC 19, 2016
      NHTSA ID:
      #10110958

      DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »

    • TSB #K437NAS1

      Date Announced:
      DEC 12, 2016
      NHTSA ID:
      #10195258

      Incontrol touch pro phase 2.5 software update. Read More »

    • TSB #JTB00496NAS3

      Date Announced:
      OCT 26, 2016
      NHTSA ID:
      #10095343

      SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »

    • TSB #SSM72906

      Date Announced:
      AUG 01, 2016
      NHTSA ID:
      #10094539

      ISSUE: WHEN RUNNING EITHER; ?CONFIGURE NEW MODULE -?INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER? OR, ??INCONTROL TOUCH PRO - VEHICLE SHARED SECRET?. Read More »

    • TSB #SSM72875

      Date Announced:
      AUG 01, 2016
      NHTSA ID:
      #10094790

      ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING Read More »

    • TSB #SSM72811

      Date Announced:
      JUN 15, 2016
      NHTSA ID:
      #10097589

      ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ?INPUT THE PIN CODE?. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX. Read More »

    • TSB #SSM72823

      Date Announced:
      JUN 15, 2016
      NHTSA ID:
      #10097591

      ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON?T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, ... Read More »

    • TSB #JTB00496NAS2

      Date Announced:
      JUN 14, 2016
      NHTSA ID:
      #10097596

      SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT OPERATE AS EXPECTED: ? DELAYED INCONTROL? TOUCH PRO? SYSTEM START-UP ? BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ? LIVE ... Read More »

    • TSB #JTB00496NAS1

      Date Announced:
      JUN 03, 2016
      NHTSA ID:
      #10097595

      SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT OPERATE AS EXPECTED: ? DELAYED INCONTROL? TOUCH PRO? SYSTEM START-UP ? BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ? LIVE ... Read More »

    • TSB #JTB00460NAS1

      Date Announced:
      JAN 29, 2016
      NHTSA ID:
      #10097024

      "SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)." Read More »

    • TSB #DVD13901

      Date Announced:
      AUG 01, 2014
      NHTSA ID:
      #10231201

      SDD Updates Read More »

    • TSB #DVD13707

      Date Announced:
      MAY 01, 2014
      NHTSA ID:
      #10231187

      DVD software update Read More »

    • TSB #SSM70058

      Date Announced:
      NOV 20, 2013
      NHTSA ID:
      #10227604

      Diagnostic Software Hardware Read More »

    • TSB #SSM69558-2

      Date Announced:
      NOV 07, 2013
      NHTSA ID:
      #10227602

      Navigation errors or freezing on the `Initalization` screen Read More »

    • TSB #SSM69518-2

      Date Announced:
      NOV 06, 2013
      NHTSA ID:
      #10227600

      Unable to save navigation co-ordinates Read More »

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT

    • TSB #SSM68918

      Date Announced:
      OCT 29, 2012
      NHTSA ID:
      #10227589

      Run in specification for new A/C compressors - all models Read More »

    EXTERIOR LIGHTING

    • TSB #SFCC_MAY2021_46

      Date Announced:
      JUN 08, 2021
      NHTSA ID:
      #10199085

      A customer may express a concern that there is moisture inside one of the rear lamp assemblies. Read More »

    • TSB #JTB00379NAS1

      Date Announced:
      SEP 12, 2014
      NHTSA ID:
      #10226146

      Front / Rear Lamp Condensation - Information Only Read More »

    • TSB #SSM58877

      Date Announced:
      SEP 14, 2012
      NHTSA ID:
      #10212834

      Head Lamp / Fog Lamp - Discolouration / Distortion. Read More »

    EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

    VISIBILITY:WINDSHIELD

    • TSB #SSM73813

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10141090

      Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152 Read More »

    • TSB #SSM73813 Attachm

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10141091

      Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152 Read More »

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR

    STRUCTURE

    STRUCTURE:FRAME AND MEMBERS

    • TSB #JTB00267NAS2

      Date Announced:
      MAY 19, 2016
      NHTSA ID:
      #10096901

      SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »

    STRUCTURE:BODY

    • TSB #SSM72926

      Date Announced:
      SEP 07, 2016
      NHTSA ID:
      #10095064

      ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40?) APPEARING. Read More »

    • TSB #JTB00267NAS2

      Date Announced:
      MAY 19, 2016
      NHTSA ID:
      #10096901

      SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »

    STRUCTURE:BODY:DOOR

    STRUCTURE:BODY:HOOD

    • TSB #JTB00619NAS2.1

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148519

      A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

    • TSB #JTB00619NAS2.2

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148523

      A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

    • TSB #JTB00619NAS2.3

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148525

      A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

    STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

    LATCHES/LOCKS/LINKAGES

    LATCHES/LOCKS/LINKAGES:DOORS:LATCH

    LATCHES/LOCKS/LINKAGES:DOORS:LOCK

    LATCHES/LOCKS/LINKAGES:HOOD:LATCH

    • TSB #JTB00619NAS2

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148512

      The reissue replaces all previous version. Please destroy all previous versions. Read More »

    • TSB #JTB00619NAS2.1

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148519

      A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

    • TSB #JTB00619NAS2.2

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148523

      A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

    • TSB #JTB00619NAS2.3

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148525

      A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

    • TSB #JTB00619NAS1

      Date Announced:
      MAR 23, 2018
      NHTSA ID:
      #10141084

      The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly ... Read More »

    TIRES

    TIRES:VALVE

    WHEELS

    • TSB #SSM72498

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148517

      Issue: Wheel stud failures (fractures). Read More »

    • TSB #SSM72498

      Date Announced:
      JUN 02, 2017
      NHTSA ID:
      #10131576

      Issue: Wheel stud failures (fractures). Read More »

    • TSB #JTB00267NAS2

      Date Announced:
      MAY 19, 2016
      NHTSA ID:
      #10096901

      SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »

    WHEELS:LUGS/NUTS/BOLTS/STUDS

    SEATS

    • TSB #SFCC_APR2022_41

      Date Announced:
      APR 18, 2022
      NHTSA ID:
      #10211133

      A customer may report a rattle tyle noise from the front seat base area. Read More »

    • TSB #SFCC_MAR2022_44

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10210009

      A customer may report a rattle tyle noise from the front seat base area. Read More »

    • TSB #SSM74278

      Date Announced:
      FEB 12, 2019
      NHTSA ID:
      #10155304

      Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Read More »

    • TSB #SSM73417

      Date Announced:
      JUN 06, 2017
      NHTSA ID:
      #10131578

      Issue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch activates the Right Hand seat heater. Pressing the Right Hand switch activates the Left Hand seat heater. Read More »

    • TSB #JTB00500NAS1

      Date Announced:
      JUN 21, 2016
      NHTSA ID:
      #10097584

      SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION. Read More »

    • TSB #JTB00496NAS2

      Date Announced:
      JUN 14, 2016
      NHTSA ID:
      #10097596

      SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT OPERATE AS EXPECTED: ? DELAYED INCONTROL? TOUCH PRO? SYSTEM START-UP ? BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ? LIVE ... Read More »

    • TSB #JTB00267NAS2

      Date Announced:
      MAY 19, 2016
      NHTSA ID:
      #10096901

      SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. Read More »

    • TSB #SSM72022

      Date Announced:
      OCT 15, 2014
      NHTSA ID:
      #10231271

      Seat Module DTC diagnostic help - Seats not moving in one direction Read More »

    • TSB #SSM71827

      Date Announced:
      MAY 09, 2014
      NHTSA ID:
      #10231228

      Climate Controlled Seats Diagnosis & Testing Read More »

    • TSB #SSM70238

      Date Announced:
      DEC 04, 2013
      NHTSA ID:
      #10227606

      XJ Heated Seats Innoperative on Integrated Control Panel Read More »

    • TSB #SSM68498

      Date Announced:
      SEP 24, 2013
      NHTSA ID:
      #10226593

      Rear Seat Back Rest Creak or Rattle Noise Read More »

    • TSB #SSM67917

      Date Announced:
      SEP 06, 2013
      NHTSA ID:
      #10227133

      Vehicle seat memory module logs U1A4C 00 Read More »

    • TSB #SSM64537

      Date Announced:
      APR 15, 2013
      NHTSA ID:
      #10212870

      X351 Seat Memory Switch Number 1 Stuck High Read More »

    SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

    • TSB #SSM70238

      Date Announced:
      DEC 04, 2013
      NHTSA ID:
      #10227606

      XJ Heated Seats Innoperative on Integrated Control Panel Read More »

    SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

    • TSB #SSM68498

      Date Announced:
      SEP 24, 2013
      NHTSA ID:
      #10227587

      Customer may complain of a creak or rattle from the rear seat back rest. Read More »

    BACK OVER PREVENTION

    • TSB #SSM72307

      Date Announced:
      OCT 18, 2018
      NHTSA ID:
      #10151661

      The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Read More »

    COMMUNICATION

    • TSB #SSM70058

      Date Announced:
      NOV 20, 2013
      NHTSA ID:
      #10226608

      Vehicle Communication Device fails to communicate Read More »

    COMMUNICATION: VEHICLE TO VEHICLE

    EQUIPMENT

    • TSB #IC TP 21B

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204162

      4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »

    • TSB #SFCC_AUG2021_33

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200907

      Connectivity functions are no longer working. Read More »

    • TSB #SFCC_AUG2021_34

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200908

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_JUL2021_40

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199909

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_MAR2021_21C

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190001

      Pivi IP27.2 (OS 2.0.6) Read More »

    • TSB #SSM75036

      Date Announced:
      NOV 06, 2020
      NHTSA ID:
      #10183931

      Front and Rear Park aid & Park assist unavailable. Read More »

    • TSB #SFCC Jul20_26

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178159

      20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »

    • TSB #TechRS_NOV19_104

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168873

      SOTA download does not complete first time through Read More »

    • TSB #TechRS_NOV19_106

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168875

      Quiescent battery drain due to TCU module. Read More »

    • TSB #TechRS_NOV19_108

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168877

      Voice control is not able to locate destination entry. Read More »

    • TSB #TechRS_NOV19_109

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168878

      Web Browser functionality is not available. Read More »

    • TSB #SSM74590

      Date Announced:
      OCT 29, 2019
      NHTSA ID:
      #10167329

      Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions. Read More »

    • TSB #SFCC_OCT19_27

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167338

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #NAS1909013

      Date Announced:
      SEP 27, 2019
      NHTSA ID:
      #10166454

      Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl? Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. Read More »

    • TSB #SSM74557

      Date Announced:
      SEP 24, 2019
      NHTSA ID:
      #10166450

      Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »

    • TSB #SFCC SEP19 Slide

      Date Announced:
      SEP 19, 2019
      NHTSA ID:
      #10166460

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_AUG19_Slide

      Date Announced:
      AUG 08, 2019
      NHTSA ID:
      #10164963

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SSM74490

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163739

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SSM74490Attachme

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163740

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163750

      Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163113

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163114

      Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163117

      InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status. Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164943

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164944

      Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »

    • TSB #SFCCMAY19Slide25

      Date Announced:
      MAY 17, 2019
      NHTSA ID:
      #10162315

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_APRIL19_Sli

      Date Announced:
      APR 11, 2019
      NHTSA ID:
      #10159752

      PCV DiaphramTorn. The Check Engine Lamp is illuminated. Read More »

    • TSB #SSM74304

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155283

      After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work Read More »

    • TSB #SFCC-Slide22

      Date Announced:
      FEB 14, 2019
      NHTSA ID:
      #10155322

      InControl Touch Pro Inoperative Read More »

    • TSB #SSM74171

      Date Announced:
      FEB 06, 2019
      NHTSA ID:
      #10155311

      U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Read More »

    • TSB #SSM74063

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148515

      Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. Read More »

    • TSB #SSM74060

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148516

      Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »

    • TSB #SFCC_09AUG18_REV

      Date Announced:
      AUG 20, 2018
      NHTSA ID:
      #10146029

      InControl Touch Pro phase 4 customer letter Read More »

    • TSB #SFCC_09AUG18_REV

      Date Announced:
      AUG 20, 2018
      NHTSA ID:
      #10146030

      SIM card activation issues Read More »

    • TSB #JTB00539NAS3

      Date Announced:
      AUG 16, 2018
      NHTSA ID:
      #10146021

      A rattle noise from the front overhead console may be evident. Read More »

    • TSB #SSM71538.2

      Date Announced:
      JUL 24, 2018
      NHTSA ID:
      #10146232

      Issue: Customer may report door lock cylinder cover missing or has become adrift. Read More »

    • TSB #SSM71538.2 Attac

      Date Announced:
      JUL 24, 2018
      NHTSA ID:
      #10146233

      Issue: Customer may report door lock cylinder cover missing or has become adrift. Read More »

    • TSB #SSM71538.2 Attac

      Date Announced:
      JUL 24, 2018
      NHTSA ID:
      #10146234

      Issue: Customer may report door lock cylinder cover missing or has become adrift. Read More »

    • TSB #SSM71538

      Date Announced:
      JUL 17, 2018
      NHTSA ID:
      #10146214

      Issue: Customer may report door lock cylinder cover missing or has become adrift. Read More »

    • TSB #SSM71538 Attachm

      Date Announced:
      JUL 17, 2018
      NHTSA ID:
      #10146215

      Issue: Customer may report door lock cylinder cover missing or has become adrift. Read More »

    • TSB #SSM71538 Attachm

      Date Announced:
      JUL 17, 2018
      NHTSA ID:
      #10146216

      Issue: Customer may report door lock cylinder cover missing or has become adrift. Read More »

    • TSB #SSM71538.1

      Date Announced:
      JUL 17, 2018
      NHTSA ID:
      #10146226

      Issue: Customer may report door lock cylinder cover missing or has become adrift. Read More »

    • TSB #SSM71538.1 Attac

      Date Announced:
      JUL 17, 2018
      NHTSA ID:
      #10146227

      Issue: Customer may report door lock cylinder cover missing or has become adrift. Read More »

    • TSB #SSM71538.1 Attac

      Date Announced:
      JUL 17, 2018
      NHTSA ID:
      #10146228

      Issue: Customer may report door lock cylinder cover missing or has become adrift. Read More »

    • TSB #SSM72307

      Date Announced:
      MAY 16, 2018
      NHTSA ID:
      #10142160

      Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Read More »

    • TSB #SSM73462

      Date Announced:
      MAY 16, 2018
      NHTSA ID:
      #10142162

      Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. Read More »

    • TSB #SSM73798

      Date Announced:
      MAR 19, 2018
      NHTSA ID:
      #10141068

      Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »

    • TSB #JTB00606NAS1

      Date Announced:
      MAR 19, 2018
      NHTSA ID:
      #10141071

      The InControl? secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Read More »

    • TSB #JTB00593NAS2

      Date Announced:
      NOV 28, 2017
      NHTSA ID:
      #10188503

      In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text ... Read More »

    • TSB #SSM73554

      Date Announced:
      SEP 25, 2017
      NHTSA ID:
      #10119570

      Issue: Park distance control (PDC) audio tones inconsistent with visual display. Read More »

    • TSB #JTB00343NAS5

      Date Announced:
      SEP 22, 2017
      NHTSA ID:
      #10119562

      Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging. Read More »

    • TSB #SSM72926

      Date Announced:
      JUL 17, 2017
      NHTSA ID:
      #10118501

      Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing. Read More »

    • TSB #K444NAS2

      Date Announced:
      MAR 14, 2017
      NHTSA ID:
      #10118148

      TCU security key was not subject to end of line test and verification Read More »

    • TSB #K437NAS1

      Date Announced:
      DEC 12, 2016
      NHTSA ID:
      #10195258

      Incontrol touch pro phase 2.5 software update. Read More »

    • TSB #JTB00539NAS1

      Date Announced:
      DEC 08, 2016
      NHTSA ID:
      #10110945

      Situation: A rattle noise from the front overhead console may be evident. Read More »

    • TSB #SSM72557

      Date Announced:
      OCT 11, 2016
      NHTSA ID:
      #10095402

      "ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT ... Read More »

    • TSB #SSM72971

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10095104

      ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER ... Read More »

    • TSB #JTB00343NAS4

      Date Announced:
      SEP 09, 2016
      NHTSA ID:
      #10095061

      SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. Read More »

    • TSB #SSM72926

      Date Announced:
      SEP 07, 2016
      NHTSA ID:
      #10095064

      ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40?) APPEARING. Read More »

    • TSB #SSM72906

      Date Announced:
      AUG 01, 2016
      NHTSA ID:
      #10094792

      ISSUE: WHEN RUNNING EITHER; ?CONFIGURE NEW MODULE -?INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER? OR, ??INCONTROL TOUCH PRO - VEHICLE SHARED SECRET?. Read More »

    • TSB #SSM72581

      Date Announced:
      JUL 07, 2016
      NHTSA ID:
      #10093106

      ISSUE: CENTRE CONSOLE CUP HOLDER COVER SPLIT (SEE ATTACHMENT) Read More »

    • TSB #JTB00500NAS1

      Date Announced:
      JUN 21, 2016
      NHTSA ID:
      #10097584

      SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION. Read More »

    • TSB #JTB00492NAS1

      Date Announced:
      MAY 19, 2016
      NHTSA ID:
      #10096920

      SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE. Read More »

    • TSB #SSM71822

      Date Announced:
      JUN 03, 2014
      NHTSA ID:
      #10226628

      New vehicle storage (Transit relay / Transit mode) Read More »

    • TSB #JTB00344NAS1

      Date Announced:
      MAY 16, 2014
      NHTSA ID:
      #10226324

      Earth Stud Repair on Aluminum Body Read More »

    • TSB #JTB00346NAS1

      Date Announced:
      APR 28, 2014
      NHTSA ID:
      #10226327

      Transit Protection / Wrapguard Staining Read More »

    • TSB #SSM70338

      Date Announced:
      DEC 10, 2013
      NHTSA ID:
      #10229377

      Rear transport tow eye being left in place or not discarded Read More »

    • TSB #SSM59597

      Date Announced:
      MAR 28, 2013
      NHTSA ID:
      #10212841

      Audio Amplifier Quiescent drain Read More »

    • TSB #SSM59597a

      Date Announced:
      OCT 12, 2012
      NHTSA ID:
      #10212842

      Entertainment Systems. Read More »

    • TSB #SSM589571

      Date Announced:
      SEP 28, 2012
      NHTSA ID:
      #10212837

      Image. Read More »

    • TSB #SSM589572

      Date Announced:
      SEP 28, 2012
      NHTSA ID:
      #10212838

      Image. Read More »

    • TSB #SSM59557

      Date Announced:
      SEP 27, 2012
      NHTSA ID:
      #10212840

      Unable to access SDD after installation of DVD131.04. Read More »

    • TSB #SSM58957

      Date Announced:
      SEP 14, 2012
      NHTSA ID:
      #10212836

      Touch Screen Remote Control. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #SFCC_AUG19_Slide

      Date Announced:
      AUG 08, 2019
      NHTSA ID:
      #10164963

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164944

      Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »

    • TSB #SSM74304

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155283

      After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work Read More »

    • TSB #SSM74048

      Date Announced:
      SEP 12, 2018
      NHTSA ID:
      #10148529

      Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Read More »

    • TSB #SSM74048

      Date Announced:
      AUG 29, 2018
      NHTSA ID:
      #10146039

      Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Read More »

    • TSB #SSM72960

      Date Announced:
      APR 30, 2018
      NHTSA ID:
      #10142413

      Issue: Tunescan does not operate, scrolling window animation is constantly running. Read More »

    • TSB #SSM73798

      Date Announced:
      MAR 19, 2018
      NHTSA ID:
      #10141068

      Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »

    • TSB #JTB00606NAS1

      Date Announced:
      MAR 19, 2018
      NHTSA ID:
      #10141071

      The InControl? secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Read More »

    • TSB #K444NAS1

      Date Announced:
      DEC 22, 2016
      NHTSA ID:
      #10110955

      Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ... Read More »

    • TSB #6-341NAS

      Date Announced:
      DEC 22, 2016
      NHTSA ID:
      #10110957

      DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to ... Read More »

    • TSB #K437NAS2

      Date Announced:
      DEC 19, 2016
      NHTSA ID:
      #10110947

      Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »

    • TSB #6-339NAS2

      Date Announced:
      DEC 19, 2016
      NHTSA ID:
      #10110958

      DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »

    • TSB #SSM72557

      Date Announced:
      NOV 17, 2016
      NHTSA ID:
      #10110975

      When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with ... Read More »

    • TSB #SSM73025

      Date Announced:
      OCT 24, 2016
      NHTSA ID:
      #10095301

      ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID. Read More »

    • TSB #SSM72960

      Date Announced:
      SEP 26, 2016
      NHTSA ID:
      #10095103

      ISSUE: TUNESCAN DOES NOT OPERATE, SCROLLING WINDOW ANIMATION IS CONSTANTLY RUNNING. Read More »

    • TSB #SSM72971

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10095104

      ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER ... Read More »

    • TSB #JTB00380NAS4

      Date Announced:
      AUG 15, 2016
      NHTSA ID:
      #10094594

      SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »

    • TSB #SSM72906

      Date Announced:
      AUG 01, 2016
      NHTSA ID:
      #10094539

      ISSUE: WHEN RUNNING EITHER; ?CONFIGURE NEW MODULE -?INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER? OR, ??INCONTROL TOUCH PRO - VEHICLE SHARED SECRET?. Read More »

    • TSB #SSM72906

      Date Announced:
      AUG 01, 2016
      NHTSA ID:
      #10094792

      ISSUE: WHEN RUNNING EITHER; ?CONFIGURE NEW MODULE -?INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER? OR, ??INCONTROL TOUCH PRO - VEHICLE SHARED SECRET?. Read More »

    • TSB #SSM72902

      Date Announced:
      JUL 28, 2016
      NHTSA ID:
      #10094523

      ISSUE: ELECTRIC WINDOW, SUN / MOON ROOF, REAR SIDE WINDOW BLINDS, INOPERATIVE OR NOT FUNCTIONING CORRECTLY AFTER PDI. Read More »

    • TSB #K414NAS1

      Date Announced:
      JUL 15, 2016
      NHTSA ID:
      #10094466

      "SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »

    • TSB #6-307NAS

      Date Announced:
      JUL 15, 2016
      NHTSA ID:
      #10096648

      ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »

    • TSB #SSM71803-2

      Date Announced:
      OCT 18, 2014
      NHTSA ID:
      #10231225

      Gen 2.1 Touch screen display recovery process Read More »

    • TSB #SSM71998

      Date Announced:
      SEP 23, 2014
      NHTSA ID:
      #10231264

      Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation Read More »

    • TSB #SSM64857

      Date Announced:
      AUG 29, 2014
      NHTSA ID:
      #10227101

      Distorted Playback When Using iPod / iPhone. 13MY onwards. Read More »

    • TSB #SSM71361

      Date Announced:
      MAY 28, 2014
      NHTSA ID:
      #10229387

      Diagnostic Software Hardware Read More »

    • TSB #SSM71803-1

      Date Announced:
      APR 23, 2014
      NHTSA ID:
      #10231224

      Gen 2.1 Touch screen display recovery process Read More »

    • TSB #SSM71803

      Date Announced:
      MAR 31, 2014
      NHTSA ID:
      #10231223

      Gen 2.1 Touch screen display recovery process Read More »

    • TSB #SSM70378

      Date Announced:
      DEC 09, 2013
      NHTSA ID:
      #10229379

      No Communication with Chassis Control Modules after reconnecting battery. Chassis. Read More »

    • TSB #SSM59597a

      Date Announced:
      OCT 12, 2012
      NHTSA ID:
      #10212842

      Entertainment Systems. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SFCC_FEB20_34

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10172192

      XM radio is inop. Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163749

      Intermittent Bluetooth connection on Android equipped device with software 9.0 Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164947

      InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status. Read More »

    • TSB #SSM74048

      Date Announced:
      SEP 12, 2018
      NHTSA ID:
      #10148529

      Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Read More »

    • TSB #SSM74063

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148515

      Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. Read More »

    • TSB #SSM73793

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10141083

      Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Read More »

    • TSB #JTB00606NAS1

      Date Announced:
      MAR 19, 2018
      NHTSA ID:
      #10141071

      The InControl? secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Read More »

    • TSB #SSM73700

      Date Announced:
      DEC 17, 2017
      NHTSA ID:
      #10127608

      ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »

    • TSB #JTB00552NAS4

      Date Announced:
      OCT 03, 2017
      NHTSA ID:
      #10124198

      Situation: In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Read More »

    • TSB #K437NAS2

      Date Announced:
      DEC 19, 2016
      NHTSA ID:
      #10110947

      Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »

    • TSB #6-339NAS2

      Date Announced:
      DEC 19, 2016
      NHTSA ID:
      #10110958

      DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »

    • TSB #JTB00496NAS3

      Date Announced:
      OCT 26, 2016
      NHTSA ID:
      #10095343

      SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »

    • TSB #SSM72971

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10095104

      ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER ... Read More »

    • TSB #SSM72655

      Date Announced:
      JUL 06, 2016
      NHTSA ID:
      #10094478

      ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) ... Read More »

    • TSB #SSM72823

      Date Announced:
      JUN 15, 2016
      NHTSA ID:
      #10097591

      ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON?T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, ... Read More »

    • TSB #JTB00496NAS2

      Date Announced:
      JUN 14, 2016
      NHTSA ID:
      #10097596

      SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT OPERATE AS EXPECTED: ? DELAYED INCONTROL? TOUCH PRO? SYSTEM START-UP ? BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ? LIVE ... Read More »

    • TSB #JTB00496NAS1

      Date Announced:
      JUN 03, 2016
      NHTSA ID:
      #10097595

      SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL? TOUCH PRO? FEATURES MAY NOT OPERATE AS EXPECTED: ? DELAYED INCONTROL? TOUCH PRO? SYSTEM START-UP ? BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ? LIVE ... Read More »

    • TSB #SSM72012

      Date Announced:
      OCT 02, 2014
      NHTSA ID:
      #10231268

      Incorrect diagnosis of Bluetooth connectivity Read More »

    • TSB #SSM68358

      Date Announced:
      SEP 19, 2013
      NHTSA ID:
      #10226588

      Audio System Speaker Diagnosis Read More »

    • TSB #SSM59557

      Date Announced:
      SEP 27, 2012
      NHTSA ID:
      #10212840

      Unable to access SDD after installation of DVD131.04. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SFCC_NOV2021_25

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204122

      Post 21A Update Apple CarPlayA? Navigation Voice Guidance Not Heard Read More »

    • TSB #SFCC_SEP2021_25

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10202081

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SSM73930

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143036

      Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Read More »

    • TSB #SSM73793

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10141083

      Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Read More »

    • TSB #SSM73520

      Date Announced:
      NOV 06, 2017
      NHTSA ID:
      #10127104

      When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all. Read More »

    • TSB #6-341NAS2

      Date Announced:
      OCT 13, 2017
      NHTSA ID:
      #10124201

      DESCRIPTION OF ISSUE:An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an ... Read More »

    • TSB #K444NAS3

      Date Announced:
      OCT 13, 2017
      NHTSA ID:
      #10124202

      Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ... Read More »

    • TSB #JTB00552NAS4

      Date Announced:
      OCT 03, 2017
      NHTSA ID:
      #10124198

      Situation: In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Read More »

    • TSB #SSM73543

      Date Announced:
      AUG 31, 2017
      NHTSA ID:
      #10120500

      Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with ... Read More »

    • TSB #SSM73139

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10118499

      Issue: Users might be experiencing an issue where the navigation guidance may not work. When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation. Read More »

    • TSB #K444NAS1

      Date Announced:
      DEC 22, 2016
      NHTSA ID:
      #10110955

      Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ... Read More »

    • TSB #6-341NAS

      Date Announced:
      DEC 22, 2016
      NHTSA ID:
      #10110957

      DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to ... Read More »

    • TSB #JTB00496NAS3

      Date Announced:
      OCT 26, 2016
      NHTSA ID:
      #10095343

      SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL? TOUCH PRO? SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. Read More »

    • TSB #SSM73025

      Date Announced:
      OCT 24, 2016
      NHTSA ID:
      #10095301

      ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID. Read More »

    • TSB #K414NAS1

      Date Announced:
      JUL 15, 2016
      NHTSA ID:
      #10094466

      "SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »

    • TSB #6-307NAS

      Date Announced:
      JUL 15, 2016
      NHTSA ID:
      #10096648

      ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »

    • TSB #SSM72655

      Date Announced:
      JUL 06, 2016
      NHTSA ID:
      #10094478

      ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) ... Read More »

    • TSB #SSM69518-2

      Date Announced:
      NOV 19, 2013
      NHTSA ID:
      #10226604

      Unable to save navigation co-ordinates Read More »

    • TSB #SSM69558-2

      Date Announced:
      NOV 19, 2013
      NHTSA ID:
      #10226606

      Navigation errors or freezing on the `Initalization` screen Read More »

    • TSB #SSM69558

      Date Announced:
      NOV 07, 2013
      NHTSA ID:
      #10227601

      Navigation errors or freezing on the `Initalization` screen Read More »

    • TSB #SSM69558-2

      Date Announced:
      NOV 07, 2013
      NHTSA ID:
      #10227602

      Navigation errors or freezing on the `Initalization` screen Read More »

    • TSB #SSM69558

      Date Announced:
      NOV 07, 2013
      NHTSA ID:
      #10226605

      Navigation errors or freezing on the `Initalization` screen Read More »

    • TSB #SSM69518

      Date Announced:
      NOV 06, 2013
      NHTSA ID:
      #10227599

      Unable to save navigation co-ordinates Read More »

    • TSB #SSM69518-2

      Date Announced:
      NOV 06, 2013
      NHTSA ID:
      #10227600

      Unable to save navigation co-ordinates Read More »

    • TSB #SSM69518

      Date Announced:
      NOV 06, 2013
      NHTSA ID:
      #10226603

      Unable to save navigation co-ordinates Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #BIG5DEC21_27A

      Date Announced:
      DEC 14, 2021
      NHTSA ID:
      #10206167

      Voice guidance concerns when using Apple CarPlay. Read More »

    • TSB #IC TP 21B

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204162

      4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »

    • TSB #SSM71803

      Date Announced:
      AUG 26, 2014
      NHTSA ID:
      #10226624

      Gen 2.1 Touch screen display recovery process Read More »

    • TSB #SSM71803-2

      Date Announced:
      JUN 03, 2014
      NHTSA ID:
      #10226625

      Gen 2.1 Touch screen display recovery process Read More »

    • TSB #SSM69458

      Date Announced:
      NOV 06, 2013
      NHTSA ID:
      #10226601

      Unable to select preferences on the touch screen Read More »

    • TSB #SSM64737

      Date Announced:
      APR 23, 2013
      NHTSA ID:
      #10227097

      Entertainment Systems. Read More »

    • TSB #SSM64737

      Date Announced:
      APR 23, 2013
      NHTSA ID:
      #10229418

      Bluetooth device ID not displayed on Touch Screen. Read More »

    • TSB #SSM59617

      Date Announced:
      OCT 03, 2012
      NHTSA ID:
      #10212847

      Infotainment System AV button greyed out. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

    EQUIPMENT:MECHANICAL

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #TechRS_NOV19_106

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168875

      Quiescent battery drain due to TCU module. Read More »

    • TSB #TechRS_NOV19_109

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168878

      Web Browser functionality is not available. Read More »

    • TSB #SSM74490

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163739

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SSM74490Attachme

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163740

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SFCC_APRIL19_Sli

      Date Announced:
      APR 11, 2019
      NHTSA ID:
      #10159750

      The yellow reflector in the headlamp assembly is delaminating Read More »

    • TSB #SFCC_APRIL19_Sli

      Date Announced:
      APR 11, 2019
      NHTSA ID:
      #10159752

      PCV DiaphramTorn. The Check Engine Lamp is illuminated. Read More »

    • TSB #SSM74063

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10148515

      Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. Read More »

    • TSB #JTB00588NAS1

      Date Announced:
      OCT 13, 2017
      NHTSA ID:
      #10123467

      Situation: A creak noise from the front of the vehicle may be evident when driving over a rough road surface or speed bump. Read More »

    • TSB #SSM72557

      Date Announced:
      OCT 11, 2016
      NHTSA ID:
      #10095402

      "ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT ... Read More »

    • TSB #SSM72971

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10095104

      ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER ... Read More »

    • TSB #JTB00343NAS4

      Date Announced:
      SEP 09, 2016
      NHTSA ID:
      #10095061

      SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. Read More »

    • TSB #SSM72811

      Date Announced:
      JUN 15, 2016
      NHTSA ID:
      #10097589

      ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ?INPUT THE PIN CODE?. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX. Read More »

    • TSB #JTB00460NAS1

      Date Announced:
      JAN 29, 2016
      NHTSA ID:
      #10097024

      "SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)." Read More »

    • TSB #SSM58937

      Date Announced:
      SEP 14, 2012
      NHTSA ID:
      #10212835

      Cigar Lighter Elements Not Supplied. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #JTB00380NAS4

      Date Announced:
      AUG 15, 2016
      NHTSA ID:
      #10094594

      SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »

    • TSB #JTB00380NAS3

      Date Announced:
      JUL 15, 2016
      NHTSA ID:
      #10093082

      SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. Read More »

    • TSB #JTB-00311-NAS-1

      Date Announced:
      SEP 26, 2013
      NHTSA ID:
      #10079244

      "SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE." Read More »

    EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

    UNKNOWN OR OTHER