7.3
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,491 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Driver's door is falling off the hinges from top and bottom. Welds for hinges are separating from frame of vehicle. Owner would enter/exit on passenger's side of vehicle. Have not contacted dealership.
- Temple Terrace, FL, USA
Left front door hinge welds failed and broke free from body. Discovered cracks in right front hinge welds and surrounding body area. Contacted local Jeep/Chrysler dealer for assistance. They sent me to a local body shop for an estimate. Body shop personnel told me that they have repaired other vehicles with same problem. Returned to dealer with quote to see if I could get assistance with repairs. Dealer contacted Chrysler and they told him they would not assist me in repairs since I am not the original owner. Estimate for repair of left door hinge put at $691.06.
- Glendale, AZ, USA
Driver's door upper hinge has separated from frame. Had taken vehicle to dealership, and mechanic indicated a defect in design. Welds on plates came loose. Mechanic repaired problem.
- Colleyville, TX, USA
Left driver's side door top hinge is coming off, consumer feels door may fall off. Door still opens and closes. Consumer has yet to contact Jeep.
- Baltimore, MD, USA
Front left door hinges making a popping noise, and causing door to become misaligned with frame of vehicle. A dealership has not examined vehicle for this problem.
- Sharon, SC, USA
Driver's door top hinge has come apart and failed to allow proper use of door. Consumer has an appointment with dealership to have problem repaired. Please provide any additional information/attachments.
- New York, NY, USA
Top hinge on door has broken off, and the door is just hanging on car. Has contacted dealer, and dealer is not willing to do anything.
- Baltimore, MD, USA
Hinge welded to body frame was coming apart on driver's side door. Factory weld was breaking. Door dropped down, and was not shutting properly.
- Downingtown, PA, USA
One hinge of driver's side front door is completely detached, the other is coming loose. I understand that this has been a recurring problem in this model year of the Cherokee. At moderate to high speeds, the door shakes and rattles, and the nise is deafening. Door also leaks now when it is raining, there now is water damage to the inside of the vehicle as a result of this failure. Also, I have been forced to prop up the tailgate door with a broom handle since that piece failed, this handle could easily become dislodged during loading and severely injure anyone standing beneath the door.
- Louisburg, KS, USA
The driver's door is coming off the hinge - it's a recall but Chrysler said I have to be the original owner & won't pay to fix.
- Grovetown, GA, USA
Vehicle was parked and driver's side door fell off. Door became detached from hinges. Dealership was aware of problem.
- Beaumont, TX, USA
Both driver's and passenger's door welds that hold the hinges have broken.
- Jacksonville, FL, USA
The dealership repaired the LH door hinges without a cost to me but did not repair the rh door hinges which now are ready to fail.
- West Hills, CA, USA
When vehicle was parked and when consumer opened the door on driver's side, door fell off into her hand. Dealership was aware of problem. While attempting to repair the door, the frame was found to be cracked.
- Beautmont, TX, USA
The driver side door's hinges are broken and the passenger side door hinges are almost broken. The passenger side window (front) is broken, it will not roll up properly. It clicks as you turn the nob, but window does not go up or down.
- San Diego, CA, USA
Weld on driver's side door hinge was coming apart. Door could disattach from body of vehicle. Same thing is happening on passenger's side.
- N. Little Rock, AR, USA
I first noticed this problem as a clicking noise when the driver's side door was opened. While having my Jeep serviced one day, I asked at the garage what was happening and they told me that the hinge on the driver's side door was tearing loose from the car body. Because it was a hinge weld, they daid that they couldn't repair it. I inquired at a body shop, and they said that the repair would cost 400 dollars. I later found on an internet site discussing safety reacalls and issues about car problems that many 1995 Jeep Cherokee owners were having the same problem and that doors had actually fallen off and in one case both doors were affected. I contacted dainler Chrysler twice, even writing to schramm. I was basically told too bad, the car is out of warranty and they would do nothing about it. I believe this is a safety issue and should be addressed. Thanks for your help.
- Hayward, WI, USA
Weld that holds door hinge to body has cracked 2 times - reports to Chrysler resulted in a total blow off by manufacturer - I am aware of 2 other vehicles of same year in my office that have experienced same failure.
- Ithaca, NY, USA
While opening driver's door it dropped off the hinges. Consumer had to lift door to close.
- Black Mout, NC, USA
- Temple Terrace, FL, USA