10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 8,389 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign numbers: 15V393000 (structure) and 15V509000 (visibility); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/13/16
- Rockford, IL, USA
The contact owns a 2014 Jeep Cherokee. The contact stated that the recall notice for NHTSA campaign number: 15V509000(visibility) was received in October of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
- Northport, NY, USA
The contact owns a 2014 Jeep Cherokee. The contact received a notification of NHTSA campaign number: 15V509000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Staten Island, NY, USA
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility) however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- New Orleans, LA, USA
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Greenacres, FL, USA
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility) and was unable to receive the part from the dealer for an extended period of time. The dealer was unable to determine when they would be able to schedule the recall repair appointment. The manufacturer was contacted and they were unable to provide a reasonable time frame to supply the part to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
- Kingsport, TN, USA
Composite material that makes up these windshield wiper sprayer nozzels must be defective, as they busted during freezing weather. While making a thanksgiving trip to the mountains my Jeep was subject to freezing weather during the night. I allways keep approved window whiper solution (not water) in the wiper reservoir. However, these nozzels were not able to stand up to the freezing conditions and therefore busted. The dealer claims that it is my fault that someone (don't know who) put water in my wiper reservoir and therefore it is my fault! the dealer says that he will fix the proble for about $200, parts and labor. Well great!,...(not!) so, ...what happens the next time I go to the mountains"?" I believe that the composite material (plastic) is defective for this vehicle and would like Chrysler Jeep to replace for free.
- Sun City, CA, USA
The contact owns a 2014 Jeep Cherokee. The contact received notifications of NHTSA campaign numbers: 15V393000 (structure) and 15V509000 (visibility) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Fairfield, VA, USA
The contact owns a 2014 Jeep Cherokee. The contact stated that the windshield wipers did not properly clean the glass. In addition, there was an abnormal static noise coming from the radio. The contact received notification of NHTSA campaign number: 15V509000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 22,000. Parts distribution disconnect....updated 02/04/16 the consumer stated safety recall completed on 1-21-2016.
- St Louis, MO, USA
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Houston, TX, USA
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign id number: 15V509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Saginaww, TX, USA
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Silver Spring, MD, USA
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 03/16/16 updated 05/14/18 the consumer stated the vehicle was fixed.
- Port Charlotte, FL, USA
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Evansville, IN, USA
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility) however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Manhattan, IL, USA
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Springfield, MA, USA
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Milwaukee, WI, USA
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign numbers: 15V393000 (structure), 15V509000 (visibility), and 15V461000 (equipment); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.
- Oklahoma City, OK, USA
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Holly Springs, NC, USA
- Chatsworth, CA, USA