4.9
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 20,557 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Jeep Cherokee. The contact stated that the recall notice for NHTSA campaign number: 15V393000 (structure ) was received in September of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
- Bel Air, MD, USA
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign numbers: 15V393000 (structure) and 15V509000 (visibility). The parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 1/12/2016 updated 2/4/16
- Lufkin, TX, USA
The contact owns a 2014 Jeep Cherokee. The contact stated that while the vehicle was parked, the liftgate had to be manually opened. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 15V393000 (structure), 15V509000 (visibility) and 15V461000 (equipment), however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 17,500. Updated 12/03/15 updated 12/21/15.
- Weatherford, TX, USA
- Rockford, IL, USA