10.0
really awful- Crashes / Fires:
- 10 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 22,950 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Jeep Cherokee. The contact received a recall notice for NHTSA campaign number: 14V154000 (service brakes, hydraulic); however, the part needed for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure. Updated 09/05/14
- Troy, NY, USA
This is the second recall that we have had on this vehicle in less than a year. Here is the new real information. Summary: Chrysler group llc (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside. We called the dealership, and they stated they will check the break booster, but if there is no corrosion, they will not replace it. Here is my question. What happens if there isn't any corrosion now when it's checked, but it becomes corroded 6-12 months later? I don't foresee the dealership telling us to come in every month to check it out. So we just have to plug along driving every day unsure if our brakes will work or not. This is ridiculous and majorly unsafe. I believe the dealership should replace the part even if there is no corrosion! period. This is the kind of stuff that leads to major lawsuits after accidents.
- Yelm, WA, USA
The contact owns a 2014 Jeep Cherokee. The contact stated that while traveling at 40 mph, the vehicle failed to properly respond to deceleration attempts and the contact crashed into a tree while trying to avoid a crash. The vehicle was destroyed. There were no injuries. The manufacturer was notified about the failure. The failure mileage was 300.
- Belle Chasse, LA, USA
Was coming to a stop at an intersection. Had only driven 20-30 yards from where I was parked. Going very slowly but brake did not respond and I hit another car coming on the outside lane. No medical injuries but considerable damage to my car and more to the auto I hit. Had received a recall notice just a few days before. Have reported to Chrysler and was told I would receive a call in a few days which I have never received. I feel I am being stonewalled. Also am aware there have been other incidents like this which Chrysler must have known about.
- Paradise Valley, AZ, USA
The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle does not have an electronic brake control in order to tow 4500 pounds as stated in the owners manual. The vehicle was taken to the dealer who stated that an electronic brake control would need to be installed in order to repair vehicle. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 900. Updated 05/19/14 MA the consumer stated this was a repair issue. Normally, there is a plug available to install an after market brake controller. This vehicle is not equipped with that option. Updated 05/27/2014
- Dalton, PA, USA
- Middlebury, CT, USA