Hard shifts, odd shift points, hesitates and lurches into gear

- So St Paul, MN, USA

For the 3rd time - check engine light, check gas cap light come on, odometer starts flashing and vehicle loses all acceleration after those lights come up. You can floor the gas pedal and the vehicle will barely get to 40 mph. Last time it was brought to the dealership they performed flashes (3 weeks ago) and the issue went away. Happened again today while pulling out of a busy shopping center and the car lost the ability to accelerate and had to limp it home to be towed to the dealership. The dealership advises they are unaware of any issues like this however there are multiple reports of this make\model\year having this exact same issue. The first time it happened I was doing 80 mph on the interstate and the car immediately dropped to 40 mph nearly causing a collision.

- Wesley Chapel, FL, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

- Kingsport, TN, USA

The vehicle doesn't know what gear it's in, hard and loud jerky shifting, the vehicle occasionally quits when it is idle.

- Chandler, AZ, USA

The contact owns a 2014 Jeep Cherokee. While driving at a low speed, the vehicle stalled and the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The check engine warning indicator illuminated. In addition, whenever the heating or air conditioning units were activated, a mold odor emitted from the air vents. The vehicle was towed to a dealer, but the cause of the failure was unable to be diagnosed. The dealer speculated that the software needed to be reset. The vehicle was repaired. After the repair, while driving down an incline at various speeds, the accelerator pedal was depressed and the vehicle hesitated to move forward. The rpms increased. The vehicle was taken back to the dealer and the software was reset. The vehicle was repaired, but the failure persisted. The VIN was included in NHTSA campaign number: 16V529000 (power train); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 15,000. Parts distribution disconnect.

- Burbank, CA, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification for NHTSA campaign number: 16V529000 (power train) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Edinburg, TX, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign numbers: 15V509000 (visibility) and 16V529000 (power train) however, the parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distribution disconnect.

- Benicia, CA, USA

About 8 months after I got my Jeep Cherokee 2014, I had a recall done on my car. Four days later I was driving to disney world (about a 12 hour drive) when I was trying to put the gear into park when my car started jerking and wouldn't let me put the car into park. I tried to restart the car and nothing worked. Then after the 5th time it finally would go into park. I let the car rest over night and restarted it in the morning when my transmission light came on. I ended up getting it "fixed" down in flordia and had to take time and money out of the vacation to fix it. Then two years later, I got another recall done and exactly four days later the same jerking happened when I tried to put it into gear to drive. The transmission came on again. Then my mother went to pick it up from the dealership after it was "fixed" only to have the car not start for her. A week later they called to say that they replaced the transmission. I tried to tell Fiat Chrysler automobiles about the issues and get an extended warranty on the transmission but the manager has never returned my calls. I feel the car has lost it's value and is unsafe for drivers. Just wondering how long this transmission will last for.

- Euclid, OH, USA

2014 Jeep Cherokee latitude. Fwd V6. The transmission slips and has delayed engagement upon takeoff and while shifting from low speeds. Transmission also hunts for gears between 0-15 mph and will jerk car back and forth. When transmission delays engagement (pressing down gas pedal in drive but car isn't moving) it will eventually grab and spins the tires a little before going. My wife and I have had numerous close calls/near accidents due to this issue. Turning onto incoming traffic (legally) and the vehicle wont move. It can be terrifying. This mostly happens driving on city streets. I hate this car.

- Beaverton, OR, USA

The contact owns a 2014 Jeep Cherokee. The contact received a recall notification for NHTSA campaign number: 16V529000 (power train) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect....updated 12/14/16 updated 7/5/18

- Republic, MO, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Pikesville, MD, USA

The transmission has an issue with jerking between shifts, both up and down. I have taken it in to be fixed at least 5 times and also a recall. It still has the problem and apparently cannot be fixed.

- Greenwood Village, CO, USA

The contact owns a 2014 Jeep Cherokee. While driving 50 mph, while the accelerator was depressed, the vehicle stalled. The contact stated that a warning indicator illuminated on the instrument panel stating that the gear shift lever was shifted to the park position. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 16V529000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 22,777.

- Bowie, MD, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Manhattan Beach, CA, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect. Updated 01/27/17 the consumer took the vehicle to another dealer, who promptly inspected the vehicle and stated there were no defects found in the transmission system. Updated 01/31/17.

- Osceola, WI, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Nebo, NC, USA

The contact owns a 2014 Jeep Cherokee. The contact received NHTSA campaign number: 16V529000 (power train) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. Parts distribution disconnect.

- Long Branch, NJ, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at approximately 25 mph, the engine stalled without warning. The failure recurred five times. The vehicle did not restart the last occasion. The vehicle was towed to a dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was included in NHTSA campaign number: 16V529000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 17,000. Parts distribution disconnect.

- Port Washington, NY, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Marcy, NY, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that NHTSA campaign number: 16V529000 (power train) had exceeded a reasonable time for repair. The contact received the recall notification on September of 2015. The manufacturer and the dealer advised the contact that parts were not available for repair. The contact did not experience the failure. The VIN was not available.

- Pine Plains, NY, USA