My Jeep Cherokee latitude has been plagued with transmission problems. At 20,000 miles transmission jerked and caused the car to basically stop unexpected on the road. Death trap! I'm at 45,000 miles and back starting to go out again. This vehicle has major transmission issues and it's no secret. A lady even stopped me in hollywood and pulled up next to me and asked if I ever experienced jerking and stopping with the vehicle. Are you kidding me this is so ramped and needs to be fully recalled before people get killed!

- Los Angeles, CA, USA

When the vehicle is in drive, it will go into neutral safety mode. This will not allow the vehicle to move. It has done this on 4 separate occasions. Each time stranding the vehicle in the middle of the road and on 3 of the occasions the police have been called to ensure safety. It has to be towed back to the dealer and the first and third time we have been told the valve body needed replaced. The first time was in Jan of 2016 and it went until may before the 2nd time occurred. We now have had the vehicle in the garage for all besides 2 weeks until it has done it for the 4th time. The third time we had it for 3 hours. We were told Chrysler would nott replace the transmission on the last visit. There have been many reports of transmission problems reported to Chrysler and that they are avoiding a serious safety issue with these vehicles. When these vehicles go into neatral safety mode. It leave the operator without a means to move out of traffic.

- Butler, PA, USA

My vehicle has been running fine, until Monday June 27, 2016 it stalled at a stop light, a few minutes later it cranked and I was on my way. Yesterday June 28, 2016 it did the same thing. Then today June 29,2016 it stalled and my check engine light turned on and said service transmission. I have read numerous complaints about the transmission in these vehicles. This just is not right.

- Austin, TX, USA

Transmission failed while driving at about 60 mph on a highway. Lost power, lost power steering. Could barely steer car to the side of the road. Turned off, waited, restarted and it ran fine. Service transmission light came on for a while, then went off after about 50 miles. This happened for the second time on June 27, 2016. After the first time several months ago we took the vehicle to the dealership for a software update, this is really dangerous. Losing power and power steering while traveling down a highway at 60 mph could result in an accident if it happened in traffic. Luckily for us, traffic was light so we we able to get off the road on both times this has happened. Must be a software defect, as the engine is running fine.

- Hyde Park, UT, USA

The contact owns a 2014 Jeep Cherokee. When the ignition was turned to the on position while the vehicle was on an incline, it would not shift into drive. The vehicle went into neutral and drifted backwards. Also, while driving approximately 65 mph, the accelerator pedal was depressed but the vehicle failed to accelerate and the speed reduced. The air bag warning indicator illuminated continuously. The failures recurred numerous times. The vehicle was not taken to a dealer or diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,000.

- Commack, NY, USA

My Jeep stalls while it shifts gear while slowing down. If I anticipate the stop sign or light, and slow down gradually long before I get to the stop sign or light, it prevents stalls in most cases. This is very dangerous as you can imagine while in the middle of the interstate and between lanes, perhaps. The last time I was at my usual dealership was due to the transmission light being on and after a few days, that issue appear to be corrected, now this. If I could I would simply get rid of this vehicle.

- Milwaukee, WI, USA

Transmission failed, starting to work and selected drive and a huge clank! would not go into any gear. Tow truck, dealership for repairs. It was a solenoid in the transmission that had failed.

- Vernal, UT, USA

The contact owns a 2014 Jeep Cherokee. While driving 25 mph, the accelerator pedal was depressed, but the vehicle hesitated and jerked before moving forward. In addition, the vehicle failed to start. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Houston, TX, USA

The transmission jumps when shifting from first to second gear. The transmission also "drops" when shifting out of park to reverse.

- Covina, CA, USA

The contact owns a 2014 Jeep Cherokee. While driving approximately 5 mph, the vehicle suddenly stopped moving and the "service transmission" and "service parking brake" sensor warning lights illuminated. The vehicle was taken to the dealer where the transmission was reprogrammed, but the failure recurred approximately eight months later. The manufacturer was notified of the failure. The failure mileage was 25,000.

- Childress, TX, USA

Power lift gate will not operate all the time, sometimes I have to manually lift up the lift gate to get into the inside trunk area. Recall R 27 has been performed in all 3 parts. Check the electrical connectors, install module water shield, and replace module connectors and install module. I have been back to selling dealer for this issue many times for the inoperative hatch issue customer cairs have been opened on this issue with no success. Dealer and Chrysler advise me when it happens bring in the vehicle so we can see the problem. I am worried about the potential electrical fire potential due to this system not operating as designed. I have been to the dealer about this since Dec of 2013 1 month after purchase due to the fact that the dealer can not duplicate the complaint at their shop nothing is written up because no problem found. The most recent trip to the dealer was June 13 2016. This issue always happens when the vehicle is in park engine running or engine off button on dash will not activate lift gate either key fob will not activate lift gate and when I get out of the vehicle to attempt to open lift gate with lift gate button this will not work either. I have to manually open the lift gate by opening the hatch and raising the lift gate as if the vehicle was not equipped with the power lift gate accessory. Please help resolve this long standing issue, I retired from Chrysler after 41 years of service in warranty, customer service and tech. I am not making up this issue. Since the recall repair date of 4-15-2016 the trans will shift hard from stop lights also.

- Shelby Twp, MI, USA

The car hesitates when I step on the gas. Where I live, I have to pull out on main street which is a 3 lane road. I have to find a break in the traffic and pull out quickly. I have almost been hit a coupe of times because the car did not respond when I put my foot on the gas. It will go but very slowly and then kick in a few seconds later causing the car to jolt. This happens very inconsistently. It could happen in the morning for 2 weeks and then not do it for another 2 weeks. I have brought it in to the dealer but of course, it never will do it for them.

- Nashua, NH, USA

Transmission does not know when to shift. When accelerating from a dead stop it seems under powered like it is in to high of a gear. Then when I push down on the accelerator it lurches forward. If I were behind someone this could be dangerous.

- Sunrise Beach, MO, USA

06/08/16 I was on my way to work when 2 houses down my vehicle suddenly wouldn't go and shut down and said "service transmission" "service park brake" "pull car over and put in P then desired gear." The check engine light and traction control light also came on and would not go away. I restarted the car multiple times and was finally able to get it moved off the road. The steering was difficult and when I put the vehicle in drive it made a loud noise and would't move. I put the car in drive and when I pressed the gas pedal the vehicle moved in reverse rather than forward. I put it in park again and restarted until I was able to get it back into my driveway. The messages about the parking brake and transmission had went away but check engine and traction control would not go off. After getting it back home I called Chrysler to have them send a tow truck to take the vehicle to the dealership as this is a huge safety hazard to be on the road. Upon arriving to the dealership, I asked for a loaner vehicle. After an hour wait I was informed that no loaners were available and had to rent a vehicle from enterprise (paid $50 out of pocket for deposit), because they wanted a transmission specialist look at it and his schedule was booked. Before leaving, I was shown 12 codes that had popped up. The following day 06/09/16, I called Chrysler's corporate office to see what options could be done to make this right as this is the 4th time total and 3rd in a 30 day window with transmission issues. They called the dealership and were informed that the dealership has tried to fix the issue but cannot find a solution to fix the issues I am having. Corporate responded with saying that I would be given a case manager to handle my issues and they would contact me in the next 48 hours.

- Killeen, TX, USA

05/14/16 I was stopped at a light and when it turned green I began to go and suddenly it wouldn't go and shut down and said "service transmission" "service park brake" "pull car over and put in P then desired gear." The check engine light and traction control light also came on and would not go away. I was almost rear ended because of this issue and was in the middle of the intersection not able to move my vehicle. I restarted the car multiple times and was finally able to get it moved off the road. The messages about the parking brake and transmission had went away but check engine and traction control would not go off. It was a late Saturday afternoon and I called the dealership and explained what had happen. I was told they were about to close and I could bring it in Monday. I took it first thing Monday morning (05/16/16) and sat there waiting for 4 hours until the service advisor came and told me my Jeep needed some updates and it was fine. I asked to speak to the mechanic and I wasn't allowed to and I have to argue with her to tell me what the updates were. I was assured the issue had been fixed with the transmission and parking brake with the updates....only to have the same issue 2-3 weeks later.

- Killeen, TX, USA

06/05/16 I was stopped at a light and when it turned green I began to go on the ramp for the highway and suddenly it wouldn't go and shut down and said "service transmission" "service park brake" "pull car over and put in P then desired gear." The check engine light and traction control light also came on and would not go away. I was almost rear ended because of this issue and was in the middle of the ramp not able to move my vehicle. I restarted the car multiple times and was finally able to get it moved off the road. The steering was difficult and when I put the vehicle in drive it made a loud noise and would't move. I put the car in park again and restarted until I was able to get it off the road. The messages about the parking brake and transmission had went away but check engine and traction control would not go off. It was a late Sunday afternoon and the dealership was closed so I had to wait until the next day to bring it in to the dealership. I took it first thing Monday morning (06/06/16) and sat there waiting for 4 hours until the service advisor came and told me my Jeep needed some updates and the lever on the transmission was loose and they had to tighten it was fixed and everything was good to go. Drove the vehicle straight home no issues and my husband drove it to work the following day with no issues reported. Day 2 after repairs the same issues came back.

- Killeen, TX, USA

Transmission failed to engage on start up, car limped to dealership, and is awaiting a new transmission. Vehicle has less than 14500 miles

- Staten Island, NY, USA

Car intermittently has extremely rough shifts going from 1st to 2nd and 2nd to 3rd and will sometimes just not go anywhere during these shift points for a second or two, creating a problem when entering traffic. Problem seems worse if the car is on an incline, even a slight incline. Have had several software updates, but the problem persists.

- Prairie Village, KS, USA

Please read...traveling on interstate 75 N / approximate speed 65 - 75 mph / vehicle "turned off, went dead" / coasted through two lanes to get to an emergency side spot! it truly is a miracle that we were not ran over!!! contacted a wrecker service and having to wait 1 1/2hrs on the side of a busy interstate, our vehicle was lifted and taken to a dealership / the wrecker driver wasn't able to get vehicle started or out of gear until he accessed help via his phone, which allowed him to move gear but still didn't crank / next day, a rep from the dealership called and said the vehicle started up and the issue mentioned above could not be replicated"?? a strange report was given that there seem to be grease from an unknown source that was seen under the vehicle and perhaps that caused the problem??" we picked the vehicle up and made it home (70 mi) / this is extremely worrisome, not to mention, of course it could be deadly! please help.

- Buford, GA, USA

On May 5, 2016, I was driving on a well traveled street in my 2014 Jeep Cherokee latitude. I had just made a right turn and was driving at a slow pace in order to merge into on coming traffic. I pressed on the gas and nothing happened. I looked at the dash and realized that the car had shut down. I had no engine power, no electrical, nothing. I managed to coast to the right lane, and attempted to restart the car; nothing happened. After sitting for approximately 10 minutes, the car finally started. I immediately drove to the dealership with the check engine light on. The car was kept for a week, and I was told they were unable to duplicate the concern. I picked the car up and two weeks later the check engine came on again. Once again, I immediately drove to the dealership. After two days, I was told the transmission needed to be replaced (car is currently in shop awaiting this repair). Prior to this incident, this car had been to the dealership at least two times for what seemed to be transmission related issues; slamming into gear and lurching forward. Each time I was told the issue could not be duplicated.

- Odenton, MD, USA