Driving along at 30 when first the engine light came on, then immediately after the display said transmission and the display was lighting up with all sorts of symbols. The transmission completely disengaged and the car coasted to a stop. It would not move. Fortunately when I felt it losing power I was able to make a quick turn into a store parking lot. Had that happened on the highway I could have been killed because the car just totally lost all motion as I was driving. I turned it completely off for a few minutes and it started but with the engine light showing. I called the dealership kelly Jeep Chrysler in lynnfield and told the service department what happened. I drove straight there...furious. The service guy took down the information I relayed about the incident. I told him I had read recently that their 9 speed transmission had known issues and he said he didn't know anything about that. I told him not to even tell me I am the first to report this problem and he said "maybe not in the whole country but I don't think we've had this problem here" and I told him not to speak down to me because it has been written about already as a known issue. He already had the courtesy car waiting for me and he immediately walked me out the door to the car. I was there less than 5 minutes. I know he did not want me speaking to anybody in the service waiting room as I could see people sitting there waiting for their own repairs. This is an issue that will end up killing somebody.

- Winchester, MA, USA

A Jeep authorized dealership changed the engine oil and oil filter for my vehicle. About 15 minutes after I took my vehicle from the dealership, the incident happened on a highway. "service transmission" warning showed up first, the engine light was on, and some electronic functions were disabled, which include, but are not limited to, the forward collision warning, the parksense, the lane sense, and the adaptive cruise control. The ESC activation / malfunction indicator light was on. There was loud rattling noise from the engine, and the vehicle was shaking while moving on the highway. I had a difficult time moving the vehicle off the highway. After I parked on a surface road, I found no engine oil was registered on the dipstick. The leaked oil was splashed over the vehicle's exterior. In particular, it covered the parking sensors and the rear window, which disabled the electronic safety features and greatly reduced my visibility while driving. The vehicles behind me on the highway were also splashed by the leaked oil and were beeping and/or cutting in my lane to complain. The dealership determined that the rubber ring that seals the cartridge housing of the oil filter was broken, causing the engine oil leak. This O-shaped rubber ring comes with the oem oil filter that was installed when the oil filter was changed. The engine was damaged. The dealership stated that no test drive is required to check if there is a leak for oil change service. Three other Jeep dealerships confirmed this claim. I believe there is a design defect in the oil filter sealing that can cause life threatening accidents. I believe Jeep does not instruct their authorized dealership to implement an oil filter change procedure that ensures a part defect like this would be discovered before the vehicle leaves the dealership.

- El Cerrito, CA, USA

I purchased this vehicle on December 17th since I have had it.. it jerks very hard while driver like it is switch gears when I took it back to the dealer ship cherryhill triplex put on machine nothing wrong but the Jeep is still doing it. Took back again on February 17th they still couldn't find the problem but the Jeep is still doing the same thing.

- Philadelphia, PA, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that while traveling various speeds, the vehicle suddenly lost acceleration power. The vehicle was taken to the dealer where it was found that the rear differential had failed. The vehicle was repaired but the failure recurred. The manufacturer was not contacted about the failure. The failure mileage was approximately 600. Updated 05/28/14 MA updated 05/29/2014 the consumer was advised the failure was due to a software issue. Updated 05/29/2014

- Sylvania, OH, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving 60 mph, the transmission shifted to neutral independently without warning. The vehicle was taken to the dealer however, the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 2,700. Updated 03/25/14 the consumer stated the incident happened several times. When the transmission downshifted there was a delay before the vehicle moved, in spite of pressing the accelerator pedal. Updated

- Gainesville , FL, USA

Driving on the highway at 65mph when the gas pedal became unresponsive. There was still electrical power to the car but I could not accelerate. This has happened a total of 4 times on the highway twice before the transmission was replaced and twice after. All times I made it safely to the shoulder and could not get the Jeep in park. I shut the Jeep down and started it again, it fixed the issue. I was able to get the Jeep off of the highway and to the dealership.

- Delaware, OH, USA

2014 Jeep Cherokee. Consumer writes in regards to transmission problems. Very shortly after the vehicle was purchased, the consumer noticed spots on the driveway, which then progressed into a horrible whining and grinding noise. The vehicle started to shift erratically and the consumer did not feel she had control of the vehicle. The consumer made an appointment with the dealer, and after having the vehicle for a day, she was informed the entire transmission needed to be replaced. The dealer explained to the consumer, that part of the transmission was porous, which explained the stains on the driveway in multiple spots. The transmission was replaced under warranty.

- San Diego, CA, USA