10.0

really awful
Crashes / Fires:
7 / 6
Injuries / Deaths:
7 / 0
Average Mileage:
39,025 miles

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« Read the previous 20 complaints

problem #436

Jan 102022

Cherokee

  • miles
I had purchased this 2014 jeep in the summer of 2021, which for the first many months was in the dealership repair shop longer than what I had it in my possession. After my purchase this vehicle immediately started having very strong jerking when hitting the exploratory, and even when attempting to hold a speed. These strong jerks were so strong it would cause your body to jolt forward. The dealership finally threw up their arms and said this was typical of the jeeps, and ignoring the danger. This vehicle has now been sitting in my driveway unable to start for over a month now, and was finally towed to another repair shop, just to learn that the starter is shot and needed to be replaced costing over $600 dollars. This vehicle is most definitely a dangerous lemon that it appears that I am stuck with.

- Franklin, WI, USA

problem #435

Dec 012021

Cherokee

  • miles
This vehicle has a known issue that has been ongoing for years. If the gas tank is filled (but not topped off) the car will stall when you begin driving when it sits idle at a traffic light or stop sign during the first 30 minutes of use until some gas burns off. When this car was purchased used in Dec 2017 it happened immediately after the first full tank. When idling or right as you step on the gas the car starts -??puttering-?? and stalls. A message states something like -??put car in park and restart-??. The only way to restart the car is to put it in park, turn it off completely, and restart it. The when you try to go again, it might stall or it might not. This can happen over and over again. When we determined what was the cause we got in the habit of not filling the tank completely, but sometimes you forget. Then as you start driving, it stalls-??multiple times. This is an extremely dangerous situation to be in when the car stalls in the middle of an intersection and will likely end up causing a fatal accident. During a recent recall appointment at Jeep service department, the car stalled as I was pulling into the service department parking lot, so they first hand experienced the issue-??in fact the service advisor had trouble starting the car. Jeep service called me later and told me there was an existing -??Star Case-?? with Jeep corporate. Case number S1814000002. This symptom in the document are exactly what I am experiencing. The suggested repair to is replace the fuel pump, fuel pump -??O-?? ring, and the Evaporative Charcoal canister totaling about $1400. If you google -??jeep S1814000002-?? you will find dozens and dozens of other complaints about the same issue, and not just for the Cherokee, it is other Jeeps as well. While this is a known issue, Jeep refuses to fix or issue a recall on this extremely dangerous safety issue.

- Windermere, FL, USA

problem #434

Nov 032021

Cherokee

  • 104,135 miles
The contact owns a 2014 Jeep Cherokee. The contact stated while at a stop light, the "Service Parking Brake", "Service Transmission" and "Shift to Park" appeared on the instrument panel. The contact also stated that the parking brake was not engaged however, the parking brake light illuminated indicating it was engaged. The contact stated that she shifted gears to drive and a message appeared on the instrument panel indicating to turn off and to restart the vehicle. The contact stated that when she restarted the vehicle, the check engine warning light illuminated along with other warning messages. The contact stated that she was able to drive the vehicle at 60 MPH. The vehicle was taken to the independent mechanic for a diagnostic test however, it was not diagnosed as the OBD reader was not reading any codes. The dealer was notified of the failure and referred the contact to the manufacturer for recall information. The manufacturer was notified of the failure and advised the contact that they could not assist because her VIN was not included in a recall. The vehicle was not diagnosed or repaired. The approximate failure mileage was 104,135.

- New Market, AL, USA

problem #433

Oct 212021

Cherokee

  • miles
The vehicle shaking stop it by itself and acceleration stars slow takes longer for second gear then pushes back and forth as it-??s getting fast or to a stop

- Kansas City , KS, USA

problem #432

Oct 232021

Cherokee

  • miles
My car kept going on neutral last year all of a sudden while driving and we did not know why. We took it to the dealership and they told us everything looks fine. Today I saw there was a service transmission error showing and when I did further research I saw that many other 2014 Jeep-??s had this same issue.

- Greensboro , NC, USA

problem #431

Sep 272021

Cherokee

  • miles
In the middle of driving the car engine will turn off/shut down flashing that the transmission needs to be serviced, place the car in Park. Once in park, the car will struggle to turn back on. This has happened on freeways, stoplights, turns. I have had it serviced twice now with no resolution. This becomes a safety issue because it puts myself, and others on the road in danger if the car comes to an unexpected stop. There is no light that turns on until the moment the car begins to shut down. The Transmission light will stay on for the remainder of that drive. Once the car has been off for a small amount of time, the light will not appear again until it has another episode.

- Henderson , NV, USA

problem #430

Sep 022021

Cherokee

  • miles
On 1 occasion vehicle went forward while in reverse. On several other occasions vehicle has shut off while driving, and displayed engine overheating on dashboard

- Cherry Hill, NJ, USA

problem #429

Sep 132021

Cherokee

  • miles
Error codes U1120, U1110, and U0121 all appeared at the same time. Car became undriveable while driving on the highway. Had to pull over with lost power and stop on the side of the highway. Tried to get the car started again and upon reignition the car cycled between air bag and transmission warnings. The car could not drive without reaching 7000+ RPMS at 5 mph. Ended up deserting the vehicle and had it towed to the nearest Jeep dealer. This is the 4th time the vehicle has broken down on the highway.

- Elizabethtown , PA, USA

problem #428

Aug 242021

Cherokee

  • miles
Vehicle's transmission has shifting issues. Car doesnt like to go when gas pedal pressed, stutters shifting erratically and bucking forward. Does it every time is it is driven.

- Greenfield , IN, USA

problem #427

Aug 202021

Cherokee

  • miles
My entire car stalled on me WITHOUT WARNING in the middle of the road while driving and showed a -??put in park and then shift to desired gear-?? message. After multiple attempts it finally turned back on helping to get me into my driveway. If somebody would have been driving towards me I would have been hit. After this, I went on a test drive with no warning dash lights illuminated, my car wanted to stall and was sputtering awfully after about a mile. Dash lights illuminated with a check engine light, service transmission, my traction control turned on and my selected gear (drive) was blinking a (D) on my dash. It was driving very slow. The dealer i bought it from had it towed and they -??found-?? it was a -??loose battery connection-??. I do not believe this. After checking multiple forums and reviews for this EXACT problem I am now DEVASTATED and BEYOND SCARED to drive my Jeep. I have read multiple reviews of this happening with these exact vehicles on INTERSTATES. My safety and others was put at risk by my car stalling in the middle of the road. If i continue to drive this Jeep lives could potentially be put at risk if I am on busy roads and it stalls. No warning signs or lights appeared before this incident.

- Portsmouth, VA, USA

problem #426

Jul 262021

Cherokee

  • miles
Vehicle completely shuts off at random times without warning when lowering speed or after coming to a complete stop and sometimes battery light flashes sometimes when this happens. Will then put it in park and push to start ignition and it starts back up. Owned the vehicle for only a month and has happened on 5 different occasions. Steering wheel has locked up when it unexpectedly shuts off and was unable to steer and get off on the shoulder of the road and was almost struck from behind. On several other occasions at a stop sign when I go to take off vehicle won-??t move and the main screen then says -??Shift to P then desired gear-?? while the red light is flashing next to the D on the actual gear shift, although vehicle doesn-??t completely shut off when this happens. I have to put in park then shift gear to D to take off again. I am fearful of an accident, injuring myself and family or anyone else on the road. Vehicle was taken back to dealer however, the problem was not reproduced by the dealer.

- Millsboro , DE, USA

problem #425

Jul 232021

Cherokee

  • miles
Vehicle's transmission has shifting issues, occasionally says service shifter light randomly no real indicator what causes that to come on. Car doesnt like to go when gas pedal pressed, stutters shifting erratically and bucking forward.

- Syracuse, NY, USA

problem #424

Jul 212021

Cherokee

  • miles
Transmission error P1DCD caused car to get stuck in neutral and became undriveable. Had to pull over on highway, shut vehicle off, and wait several minutes before the transmission started working again. This has happened multiple times. Jeep service center repairs don-??t fix issue.

- Elizabethtown , PA, USA

problem #423

Jul 012021

Cherokee

  • miles
Myself - along with THOUSANDS are having the dreaded P0520 Code come on!!! There is a TSB (HAS BEEN ONE FOR 7 YEARS) for this problem! Yet, since it seems to fail right out of warranty - THOUSANDS are being affected. Previously-The 2014 Jeep Compass SUV is among the 522 vehicles recalled by Chrysler alongside the 2014 Jeep Patriot SUV, 2013 Dodge Avenger, and Chrysler 200, all of which are equipped with 2.4-liter engines that are touted to have engine oil pressure loss issues that may lead to sudden engine stall or failure BECAUSE OF THIS SAME OIL PRESSURE SWITCH ISSUE "! Yet No RECALL on 2014 models when the issue is so widely well known!? Problems --Large oil leak, could have gone on fire or seized the engine. Turns out the oil filter housing assemble was cracked which seems quite common in this make, mode and year. The oil filter housing is cracked and it is a known issue with my vehicle. One morning there was a large amount of oil under my vehicle. At this time there are so many open issues with this defected part that I am unable to get this part cause there are 5800 people in line before me waiting for this part. I am unsure where to start to have this recalled but I would like to move in the direction of having that done. Please help! I read online that there was a possible petition started for this very issue. IT ALL BEGINS WITH THE OIL PRESSURE SENSOR CIRCUIT (www.sequentialtaillights.com/dodge/SB_PDF/TSB_LC_0803414a.pdf) Please recall this issue! Make JEEP REPLACE THESE IMMEDIATELY AT THEIR COST! Next -- TAKE A LOOK AT HOW MANY JEEPS OF THIS YEAR, MAKE AND MODEL have loud ticking coming on! My Jeep has developed the 3. 6l penastar tick. I noticed fca extended the warranties for vehicles equipped with the 3. 6l penastar v6 but for my model they stopped in 2013. How can I get my year added to that warranty since it developed the same problems as the previous years"?" ALSO - Front wheel issues constantly! Replacements!

- Winfield , KS, USA

problem #422

Mar 052021

Cherokee

  • miles
Oil leak at oil filter housing causing oil to leak on hot engine components and leave oil on ground below vehicle.

- Brighton, IL, USA

problem #421

Jun 242021

Cherokee

  • miles
Every time I fill up with gas, the car dies a few times while driving away from the gas station. Sometimes at high speeds. The "Shift to Park" notification comes on and I have to pull over, shift to park and shift back into drive. This happens a few times and then goes away until the next time I fill gas.

- Las Vegas, NV, USA

problem #420

Jun 112021

Cherokee

  • miles
Every time I fill my vehicle up it stalls 3 or 4 times In the middle of traffic

- Scranton, PA, USA

problem #419

Apr 102021

Cherokee

  • 146,500 miles
The first complaint is when the car was overheating and it needed a new transmission which was covered under the power train warranty. The second was when the car would have difficulty accelerating, and the main incident was when I was on the freeway (westbound 80 in hercules, ca) and the car would not accelerate beyond 60 mph so I needed to exit and when I was able to safely park the car, it died on me and I had to have it towed to the dealership, costing me over $2500 in repair regardless of the fix a couple years ago. This most recent incident occurred when at a stop light (antioch, ca)the car started shaking about to the die and the screen read 'must place car in park.' After placing the car in park the car started up again, but at every stop the car would shake. Most recently (concord, ca) an alert came on the screen 'service shifter.' After doing my research I was informed that my car may have been a part of a recall affecting the engagement of the gears. Bringing it to the dealership I was told it was not part of the recall, but am still concerned about the vehicle shifting gears, or lack thereof. I have documentation of the repairs and complaints, but do not have access to them right now. If needed I can provide them.

- Fairfield, CA, USA

problem #418

Apr 082021

Cherokee

  • 0 miles
I find it very hard to believe when I enter my VIN on your site it shows no recalls for this vehicle but when I enter my VIN on mopar.com it shows about 4 recalls and three campaigns. My vehicle stalls while driving and it's unsafe for my kids. I got the issue 'repaired' and the car stalls even more, there is a huge thump in the engine when I switch gears from park to revers or park to drive. Yesterday when I went to turn my car on the start button got stuck and the car did not turn on, my husband replaced the battery and got the car on but now the car won't turn off.

- Naples, FL, USA

problem #417

Mar 172021

Cherokee

  • miles
The upper coolant hose broke at the plastic connection. Dealership said they don't replace it needed a whole different part due to it breaking on alot of vehicles.

- Evansville, IN, USA

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