10.0

really awful
Crashes / Fires:
7 / 6
Injuries / Deaths:
7 / 0
Average Mileage:
38,707 miles

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« Read the previous 20 complaints

problem #353

Feb 032020

Cherokee

  • 630,000 miles
Car shuts off while driving, engine stalls, car downshifts when excellerating on highway. Dealer has replaced engine and transmission, car still shifts rough and has started stalling again

- Long Beach, CA, USA

problem #352

Dec 112019

Cherokee

  • 12,000 miles
I was driving on the freeway going 70 mph my car started beeping and said service transmission. Restart in park with vehicle speed at zero. Once is gave me that message it was as if my car went into neutral and it wouldn't let me speed up or anything no matter how much I pushed on the gas. I was in the middle lane and my speed kept decreasing and I almost got hit 3 times trying to get over to restart my car. Once I finally got over I had to turn my car off and restart it. I have had this happen more than once and I'm terrified I'm going to be in a horrible accident.

- Mesquite, TX, USA

problem #351

Dec 102019

Cherokee

  • 67,000 miles
Service shifter light came on and gear shift lights are all red, P, R, N, D

- Bronx, NY, USA

problem #350

Jan 132020

Cherokee

  • 79,000 miles
My Jeep sputters and dies after gas fill up. Very dangerous as it happens at random and has scared my family as trucks bare down on us as we are stalled in the road unable to get car to restart. About 1 to 3 miles after fill up the problem disappears until next gas fill. Please issue recall before someone gets killed. In motion car is sputtering and unable to gain speed. Once at a stop car immediately dies locking all power functions and is difficult to restart. This has happened several times.

- Saint Clair, MI, USA

problem #349

Jan 212020

Cherokee

  • 98,000 miles
I purchased my car on 10/1/19 with 98,000 miles. A few short days later my car started driving horrible. Shaking, bucking, jerking, hesitating to accelerate and shift and my engine light came on while driving, scanned it and was showing P0520 oil pressure sensor. That was replaced. Car was still driving the same and 3 days later while driving my engine light came on again, this time code P06dd. Brought my car to the mechanic where he had it 3 week. My oil pump was replaced with a new oem pump. The very next day while driving my engine light went on again, throwing the same code P06dd. Brought back to the dealer where my car was low 2 quarts of oil. Was told to bring it to Jeep for recall and diagnosis. Jeep has my car for 4 days, completed the recall but was unable to diagnose my car. Upon leaving the Jeep dealer my engine light came back on and now my car was stuck in safe mode and would not go over 60mph. I brought my car back to the dealer where I purchased it. They had my car for two weeks and replaced my engine. I picked my car up on 12/6/19 from the dealer I purchased from, who just replaced my engine. With a new engine, the car is still not driving right. It is still shaking, bucking, jerking, hesitating to accelerate, hesitating to shift out of all gears. I had my tires balanced 2 times.on 1/13/2020 my car while driving on the highway went into safe mode again. Not going over 60mph. This time no engine lights are on. I brought it back to the dealer I purchased from, they hooked up the computer..which showed no codes. It took my car out of safe mode but did not fix any of the problems I'm having. Today, 1/21/20 my car went back into safe mode while driving. Will not go over 60mph and there are no lights on the dash showing there is a problem. This car is not safe. I am a single mom with 2 kids and I will not jeopardize mine or their lives in this vehicle.

- Brandon, FL, USA

problem #348

Jan 202020

Cherokee

  • 61,000 miles
Oil filter housing cracked spilling oil on top of motor very common problem fire hazard part has been redesigned from plastic to metal noticed oil all over engine burning smell when driving and parked

- Cazenovia, NY, USA

problem #347

Sep 012019

Cherokee

  • 20,000 miles
After filling gas tank, Jeep will unexpectedly lose power and shut off. This happens several times. Accelerating and pumping gas to keep it running will speed the process of returning to normal operation. Gas is never overfilled. Once pump shuts off no additional fuel is added at pump. Took to dealership. They charged over 900 to replace the ECM. Problem repeated on next fill up. This problem is widely reported on the internet even though dealership denies any knowledge of problem

- Indianland, SC, USA

problem #346

Dec 272019

Cherokee

  • 100,400 miles
When we started to accelerate the Jeep jerked into gear. We started to hear a clanking noise and sounded like a part was rattling. Since it did not sound good we pulled over and called a tow truck to tow it to the dealership nearest to us. After the inspection, the dealership told us that the ptu on our 2014 Jeep Cherokee was busted and the car is no longer able to be driven. Prior to this event we took the Jeep into another dealership several times telling them that when we accelerate it jerks into gear. They told us that three updates need to be done on the software of the vehicle. We were told that the updates has to do with the communication of the transmission and the parts that are involved when you accelerate the vehicle. After we completed the updates the Jeep drove smooth but then started jerking again shortly after. Now the cost of replacing the ptu is over $2000. We have read multiple forums and feedback from other 2014 Jeep Cherokee customers that have had the same problem. I have come to the conclusion that this is a manufacturer defect and this should be covered by Chrysler.

- Mcdonough, GA, USA

problem #345

Jan 162020

Cherokee

  • 75,000 miles
While driving on 2 occasions this week my car stalled out of the blue and I lost power. Additionally my car on several occasions has shifted into neutral on it owns while driving. After doing research on the problems I found that some 2014 Jeep Cherokee were recalled for this exact issue but my car was not in the recall.

- Clarence Center, NY, USA

problem #344

Jan 072020

Cherokee

  • 54,600 miles
The contact owns a 2014 Jeep Cherokee. While the vehicle was parked, the contact noticed a large amount of oil underneath the vehicle. The vehicle was taken to an independent mechanic who inspected the vehicle and informed the contact that oil leaked onto the exhaust manifold and throughout the engine compartment. The contact was informed that the oil filter housing needed to be replaced. Anchorage Chrysler Dodge Jeep Ram located at 2601 E 5th ave, anchorage, ak 99501, phone number: 907-276-1331) was contacted in an attempt to purchase parts for the repair. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 54,600.

- Anchorage, AK, USA

problem #343

Jan 102020

Cherokee

  • 87,000 miles
Jeep Cherokee latitude 2.4L has shut down with no warning while driving. It has stopped entering city streets and when braking hard to avoid another car. When the vehicle stops and suddenly its steering wheel gets hard to steer. The dash comes on with an error on screen saying, "car must be in park in order to shift." Turning the key does nothing until we try multiple times.

- Kenmore, NY, USA

problem #342

Dec 062019

Cherokee

  • 36,500 miles
After refueling, my wife stopped at a stoplight and the engine just shutoff with out warning. The screen in the car said to put it in park and then in drive. The car then start with out pushing the start button. This happened four times in the same day so she drove to the local Jeep dealership. Jeep said it was a problem with the fuel pump module and it happens when the car is over filled. My wife always stops putting when the pump handle clicks off. They have had her car for over 30 days because there are no new pumps available. This is a major safety issue that can happen at anytime. Her car has only 36,500 miles on it. This is a known problem and Jeep is not doing anything to fix it.

- Elberta, AL, USA

problem #341

Dec 292019

Cherokee

  • 60,000 miles
Recall: "2014-2015 Jeep Cherokee vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral." I have a 2014 Jeep, this is exactly what my car is doing! my VIN# is not listed as having a recall on it?? this will just happen at any moment no warning, it will jerk forward sometimes, then others times, it just comes out of gear and the screen saids to put in park then back to the gear. Kinda hard to do that in the middle of the interstate or busy highway. (I'm going to get killed!) it seems to loose power/ it sounds/feels like it's stuck in a lower gear than it should be at times.

- Moody, AL, USA

problem #340

Dec 302019

Cherokee

  • 66,000 miles
Engine oil cooler leaking. Car has 69000 miles and the plastic engine oil cooler mounted on the engine block is leaking. Seals are bad because of the design of the part. Multiple 2014 Cherokee have this issue. Known issue for local dealer. Significant fluid buildup under the car and monthly need to refill oil with issue.

- Alexandria, VA, USA

problem #339

Dec 282019

Cherokee

  • 62,096 miles
My daughters Jeep Cherokee sport 2.4L at 62000 miles has shut down with no warning while driving. It has stopped entering city streets and when braking hard to avoid another car. When the vehicle stops and suddenly its steering wheel gets hard to steer. The dash comes on with an error on screen saying, "car must be in park in order to shift." Turning the key does nothing until we try multiple times.

- Placentia, CA, USA

problem #338

Dec 062019

Cherokee

  • 50,000 miles
The oil filter adapter leaks oil, causing it to pool on top of the engine. Fire hazard! this is an ongoing issue for me, and a quick google search reveals many consumers with the same problem. My vehicle only has 50,000 miles.

- Mahwah, NJ, USA

problem #337

Dec 222019

Cherokee

  • 63,252 miles
My vehicle between 50,000 to 62500 miles have been shutting down with no warning while driving. It has stopped entering highway and on city streets. When the vehicle stops and suddenly its steering wheel locks up and I cannot steer vehicle. I have already paid for myself to get alternator replaced, cabin filter, new spark plugs, and several batteries and problem still exists. I have had this vehicle 17 months.

- Newark, NJ, USA

problem #336

Dec 182019

Cherokee

  • 55,000 miles
Within two minutes of starting the vehicle and driving it on the road, the vehicle was stall mid-traffic and become inoperable. The battery light then comes on with an error on screen with something to the effect of, "car must be in park in order to shift." Turning the key does nothing until 3 minutes of causing a traffic hazard when the engine finally turns over. Also the transmission has rough shifts at slow speeds causing the vehicle to suddenly jerk forward as if the gas was aggressively pushed down. This jerkiness to the transmission and speed has almost caused me to hit parked vehicles when trying to park the vehicle in a parking lot area.

- Corona, CA, USA

problem #335

Nov 152019

Cherokee

  • 90,000 miles
The contact owns a 2014 Jeep Cherokee. While operating the vehicle, the instrument panel suddenly turned dark, shut off, and the engine stalled. After restarting the engine, the vehicle operated normally. The contact stated that the failure occurred on multiple occasions. The vehicle was taken to an unknown dealer who was unable to duplicate the failure and no failure was found. The manufacturer was not notified of the failure. The failure mileage was 90,000. The VIN was unknown.

- Moorestown, NJ, USA

problem #334

Jul 122018

Cherokee

  • 76,000 miles
I bought the Jeep 8/2017 and took it to the dealership mid 2018 and complained to the dealership that the Jeep accelerates on its own while I'm driving that I have to put my foot in the break to slow the Jeep down. Right after the dealership finished their testing they stated that they didn't notice any acceleration with the Jeep was fine but it was still accelerating while I drive it and right after I left the dealership the engine started knocking making a ticking sound and had been doing it a year after I brought it. I'm scared I will get in an accident because it seems to speed up (accelerates) on its own. This happens on the city streets mostly and more if I'm goin down a small hill with my foot on the break it automatically speeds up and the engine reves up past 3 to 4 RPM with my foot in the break. My electric problem is the radio and backup camera doesn't not alway come on when I turn on the Jeep some times it takes like 5 mins for it to come out or it comes in after I've drive a few blocks. I let the car run and warm up before I pull off.

- Philadelphia, PA, USA

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