10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
29,245 miles

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« Read the previous 20 complaints

problem #1

Feb 022014

Cherokee 4-cyl

  • 10 miles
I purchased my new Jeep Cherokee on 2/2/2014. From very soon after I began driving it, I was aware that there was an unusually high amount of noise coming from the front end when the car was going more than 30 mph or so; it sounded as if the car had a propeller. I returned the car to the dealership the following day (I reside about 35 miles away). At first, they thought it was a transmission noise, but it was subsequently diagnosed as a bad wheel bearing. After a new bearing was shipped overnight from detroit, it was discovered that the bearing on the other front wheel was also bad and required replacement. I am contacting NHTSA because bad bearings on both front wheels suggests to me that there is more than coincidence involved, and that other new Cherokee might be similarly affected if a whole production run of defective bearings have been installed on this model of vehicle. I am aware that bad wheel bearings, if ignored, can eventually lead to catastrophic failure, bearing seizure, and loss of wheels and/or vehicle control.

- Soquel, CA, USA