A light on my dashboard came on while I was driving at 55 mph that read "service transmission". the odometer stopped working and my car didn't seem to be functioning properly. Stopping at a light, my car nearly stalled when I needed to cross over an intersection. I had to have my vehicle towed to be serviced the following day. I was told by the service station that the issue wasn't with the transmission- but that the car needed a software update. I could have been hit when my car nearly stalled driving across the intersection. I addressed my concern with fca, but was told that software updates are routinely needed and should be done at the same time as my oil change. My car only has 5300 miles and is only driven short distances (mostly on the weekend). This issue should not be happening with a car so new and such little mileage. Also, my car has been kept updated with the necessary oil changes. I don't understand why I am not notified ahead of time if my car needs these software updates" am I just expected to cross my fingers and hope this issue doesn't occur again" this issue greatly affected my safety. And my car wasn't drivable. It's both a major safety concern and an incredible inconvenience.

- Windermere, FL, USA

The transmission does not shift properly. I have taken it into the shop at least 4 times to get this problem fixed. They keep telling me its a software updates, but the rough shift or non-shifting starts again in about 3-4 day after I get my vehicle back. It shifts fine until 4 gear and then it does not shift anymore and grinds the gears.

- Angier, NC, USA

Yesterday I started up Jeep in my garage, upon waiting for it to warm up I can here a clicking sound coming from the center counsel area, so I bend or and put my ear by the carpet, it sounds like it in the transmission, its starting today to shift weird, I need number to take it to a local dealer to check, hemet, ca mileage-5978

- Hemet, CA, USA

While I was driving at 70 mph on a highway my Jeep Cherokee locked itself and would not shift and said service transmission. This vehicle has jerked into gear, has shifted hard, took a long time to shift into drive from park. Took it to the dealer on 1/23/17 said that they are replacing the transmission control module.

- San Marcos, TX, USA

While driving 45 mph on straight highway going downhill under engine power with cruise control on and set at 45 mph transmission downshifts and upshifts abruptly and RPM increases and speed surges increases to 63 mph. Going down same hill ar 45 mph without cruise control on next trip car coasts only to 50 mph.

- Muldrow, OK, USA

Setting cruise does not hold with even very minor incline/decline no matter what speed set is. The increase of speed during set cruise is alarming at over 10+ miles at medium decline, and at some point car tries to slow down, but it is not a smooth transition, as it feels jerky. I have taken to lical Jeep dealer, but they said maybe aftr "computer updates", it would remedy it. Not! I can be on a boulevard, street, highway, etc... I have another appointment for 1-13-2017 while latitude still has warranty...no dealer is able to get vehicles in quickly, so that alone says a lot about issues with this manufacturer.... I would add that I tested cruise with that automatic engine shutoff both on and off to narrow it down, but there was no difference... there is a huge problem with defrosting windshield, too, where the only remedy is rolling down windows, which is terrible in fog, rain, cold weather... the other issue I have is the area where the sideview mirrors are: It is so wide, it blocks an oncoming car (especially on passenger side), when trying to turn left. It makes it nearly impossible to see road, too, as many streets have medians and many do not. Some have concrete bike curbs, and one must pull car further out than normal, just to avoid running into something. This is true for both right or left turns. If area is dark, it is a guessing game. This also makes it difficult to see deer in neighborhoods or freeways here in san antonio, much less objects that are three feet tall and below.

- San Antonio, TX, USA

The contact owns a 2016 Jeep Cherokee. While operating the vehicle, it failed to accelerate while driving between 5-25 mph. After easing off the accelerator pedal a thumping noise was heard from the transmission. The contact also indicated that a humming noise under the vehicle was present while driving over 50 mph. The vehicle was taken to the dealer, but the failure could not be duplicated. The manufacturer was notified of the failures. The failure mileage was 100. Updated 01/25/17

- Bend, OH, USA

The vehicle will often shift into neutral uncommanded. The manual gear shift stays in indicated drive mode but the transmission operates as if in neutral. No engaged power or indication that it is in neutral but plenty of RPM just not engaged. On several occasions driving on freeway at 55 mph and the car just shifted into neutral. No power available so had to coast of the freeway. Once I shifted to park and back to drive it operated normally.

- Encino, CA, USA

While driving I lost acceleration capability. Kept happening on my way home but when I had to go across a bridge, I was slipping backwards with no acceleration and had to "floor it" to get close to 30-40 mph. Very scary!! continue to happen on my way home and every light I stopped at or even if I slowed down I had no acceleration until I shifted into park and then tried to accelerate. Could not even get it over a small 1-2 foot driveway incline!! will take down to dealership tomorrow to see what is going on with this used vehicle I purchased less than 3 weeks ago (10/29) with less than 6,500 mi driven on it!!

- Corpus Christi, TX, USA

The uconnect unit quit working therefore no way to adjust radio, heat, use, bluetooth, backup camera stays on when driving frontwards down road, etc. Cannot use regular knobs to adjust. Have now been waiting almost 2 weeks for a new radio to see if that fixes the problem. Also thumping noise in the right front in when making a turn & going over a bump at same time. Buying a brand new vehicle you should not have to worry about problems like this after owning it for less than 6 months.

- Buckhannon, WV, USA

Perdida de potencia, salta los cambios Y pierde aceleracin. En la pantalla SE reporta revisin de trasmisin. Este problema lo reportan muchos usuarios en internet. Tiene 400 km Y 2 semanas de uso. Qued bloqueada Y todos los testigos prendidos. El carro iba en una autopista Y perdi toda la aceleracin Y SE par, con el peligro de causar una colisin. Salta de un cambio a otro Y no acelera mas, para salir de "P" suena dursimo Y en "D" no SE mueve sola.

- Medellin Colombia, FL, USA

The service light came on to service the transmission as I was driving. I immediately checked the transmission temperature gauge and it read 154 degrees the car then suddenly shutdown. I had to coast to the side. It acted as though it had shifted into neutral but it still showed in drive. It was very scary and very dangerous.

- Napa, CA, USA

Automatic tranmission is doesn't seem as smooth as when I first bought the vehicle, driving with more whiplash from shifting gears. Vehicle accelerates slowly, but gears jump shift pretty quickly perhaps too soon before reaching proper speed (mph). Accelerating overall just doesn't feel or sound right when stopped at a traffic light and then accelerating.

- Woodbridge, VA, USA

The transmition shift hard and causes whip lash ahd sticks in gear, skips gears, it horrible etc..

- Harrisonburg, VA, USA

Service transmission and engine light came on while driving about 58 mph transmission basically disengaged while driving on the highway. After slowing at a stoplight, the car would not accelerate and I was nearly rear ended. Car has been at dealership for 5 days, due to be ready for pick up tomorrow after changing tcm. I was only offered a rental this afternoon-gee thanks!after some research, I am finding many similar stories in which the repairs do not hold and the owners have continued problems, the most worrisome is the transmission disengaging mid drive, and multiple breakdowns and service visits. I do not feel safe in this car and should this malfunction cause me to be crashed into and I survive, I will come at Chrysler-who's advise thus far was that I purchase a service plan-again, gee thanks- I will come at them with a fury that is unmatched.

- Pierre Part, LA, USA

I was pulling out of a parking lot on to a city street in the middle of school traffic. I pressed the accelerator and my Jeep bucked really hard. I tried to get it going but it would not go passed 1st gear. I basically coasted back to my home and called Jeep to have it towed to the dealer.

- Gladstone, MO, USA

The contact owns a 2016 Jeep Cherokee. While driving downhill with the cruise control activated, the vehicle accelerated and the engine rpms revved. In addition, the transmission downshifted, but failed to engage. The dealer stated that the vehicle was functioning as designed. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 3,000.

- Beaverton, MI, USA

The contact owns a 2016 Jeep Cherokee. While the vehicle was parked, it moved and jerked independently without warning. The dealer was unable to determine the cause of the failure. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 16V284000. The manufacturer was not notified. The approximate failure mileage was 9,267. Updated 10/07/16

- Margate, FL, USA

With or without ess engaged, the transmission slips for up to ~1 second. This problem is noticable by average owner when the car transitions from not-moving into moving forward. I have not noticed slippage in reverse, but I do not rule this out. I have noticed slippage when the Jeep first starts moving forward. Car has about 1800 miles and just started doing this very recently maybe at mileage 1600~. also, gas milage was in the past for the same trip averaging >24mpg (it formerly was ~26 I think). Now same trip averages ~20mpg. Car feels sluggish at times. Initial thought was bad gas, but new gas -- same slippage. I have contacted fca (manuf) and will try to resolve. The gas milage is also a problem as it is nowhere near that stated in epa reported... however, if slippage is fixed, then maybe ~28mpg is possible. Very strange for new car, imho. (when car was <1000 miles, milage was ~26mpg for same trip... then it was ~24mpg... now it is ~20mpg... I am now concerned.)

- Murrieta, CA, USA

It appears based on research, the listed vehicles is having the same transmission issues as the 2014-2015 models. Which within several publications Jeep indicated they had resolved the transmission issue in the 2016 model, that had plagued Jeep in the previous two years. Which appears to be an incorrect statement.

- Ormond Beach, FL, USA