10.0

really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
28,149 miles

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« Read the previous 20 complaints

problem #7

Oct 152016

Cherokee

  • 50 miles
I had a warning on my car saying that my 4whell drive was not working and that I needed to call for service. Now my car is in repair and they ordered an actuator for the transfer case. Vehicle was driving fine all the time with only that warning so I took it I

- Fontana, CA, USA

problem #6

Oct 172016

Cherokee 4WD 6-cyl

  • 7,000 miles
The uconnect unit quit working therefore no way to adjust radio, heat, use, bluetooth, backup camera stays on when driving frontwards down road, etc. Cannot use regular knobs to adjust. Have now been waiting almost 2 weeks for a new radio to see if that fixes the problem. Also thumping noise in the right front in when making a turn & going over a bump at same time. Buying a brand new vehicle you should not have to worry about problems like this after owning it for less than 6 months.

- Buckhannon, WV, USA

problem #5

Jul 302016

Cherokee

  • 25,000 miles
Purchased 2016 Jeep Cherokee brand new from susanville auto center and the car has now been in the shop 6 times and towed in the last time. It has now fried the coil and the spark plugs. It has been in for 2 wheel sensors, thermostate replacement at 1500 mile, coolant leak at 2500 and now the coil and plug issue while driving home from auburn ca over 200 miles from home car started jerking dash flickering and use over 3/4 tank of gas in 50 mile and would only go 45mph at 25K. I drive for a living an can not afford to be stranded in the middle of no where as a woman. I've contact Jeep Corp and of course no response. Dealer wont do anything either. Now to try ca lemon law and attorney general.

- Westwood, CA, USA

problem #4

Jul 202016

Cherokee

  • 140 miles
Light-emmiting-diode lamp which indicates when the parking-break is engaged is not visible in daylight [I.e. peak bright southern California sunshine]. and, the led color is non-optimal for human observation. The led which is illuminated when the parking-break is set is not visible in day light. Please consider fixing or repairing this problem asap. I routinely need to cover the area with my hand and squint in order to see if the led is lighted. This is a serious problem that could easily be fixed. Perhaps someone during assembly used the wrong resistor"?" I hope that Chrysler Jeep used pwm to control the led brightness, so that this issue can be fixed with a software update.

- Murrieta, CA, USA

problem #3

Jun 252016

Cherokee

  • 18,500 miles
Vehicle had run unattended in enclosed garage. Vehicle consumed all fuel in gas tank (about 14 gallons) resulting in excessive heat build up in garage that items in garage melted. Parts on the vehicle melted. The battery was ruined from excessive heat, the fuel pump, inside the fuel tank, melted. The fuel tank became distorted. Plastic was found in the valve train and is believed to have been sourced from the melted fuel pump. Interior was damaged and flat spots on the tires were created due to excessive heat. Vehicle was stationary and in park. This Jeep is equipped with a keyless ignition and engine stop / start function that shuts engine off when braking to a complete stop and then restarts engine when brake is released. Either the vehicle started on it's own, or vehicle was not shutoff prior to driver exiting. Jeep does not provide any audible alert to the driver that the vehicle is running after the key fob has left the vehicle or fob is out of range. It is also a concern that the vehicle control modules would let the vehicle run for at least 24 hours and not shutoff. Given that remote start will shutoff after 15 minutes and the acc position is only good for 30 minutes, how can Jeep design a vehicle to idle unattended until the fuel tank emptied? vehicle was also observed to be running in a parking lot two weeks later. Witnesses parked next to the Jeep have no recollection of it running when driver left the vehicle.

- Northfield, MN, USA

problem #2

Feb 292016

Cherokee

  • 400 miles
The contact owns a 2016 Jeep Cherokee. While driving 10 mph, the vehicle stalled without warning. The contact was unable to restart the vehicle. After the vehicle was parked for approximately 20 minutes, the contact was able to restart the vehicle. On several occasions, the parking brake independently activated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was a loose wiring harness that needed to be adjusted. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 400. The VIN was not available.

- North Jackson, OH, USA

problem #1

May 212016

Cherokee

  • miles
Safety recall S28 shift interlock solenoid electrical connector the dealer fails and is unable to remedy this defect, they do not have the part its been two month please help!!!

- Elmwood Park, IL, USA