10.0

really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
32,030 miles

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« Read the previous 20 complaints

problem #275

Feb 032024

Cherokee

  • miles
The contact owns a 2016 Jeep Cherokee. The contact stated while driving at an undisclosed speed, she heard an abnormal ticking sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the vehicle needed an oil change. The vehicle was repaired, but the failure reoccurred, after which the check engine warning light illuminated. The vehicle was taken back to an independent mechanic, who diagnosed failures with the lifters and cam shaft, resulting in a misfire in cylinder #5. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

- Glaewater, AA, USA

problem #274

Feb 192024

Cherokee

  • miles
While driving the vehicle engine shuts off or goes neutral and I am unable to keep driving. A message pops up on the dash that says -??Shift to P and then shift to desired gear.-?? Car does not drive after doing this. I have to restart engine twice, both times the engine is delayed to start making a loud running noise. This has happened multiple times while driving all while my young children were in the car on busy roads. I have been lucky not to have been in a major accident yet. I have taken my car into the shop multiple times but they do not know how to fix this. I-??ve reported it to the local dealer, they are no help either. New battery, all fluids full, full tank, no warning before the car shuts off while driving. I-??ve seen hundreds of posts from drivers of the same make and model have the same issue. I-??m appalled there is no recall. This can be very fatal if not addressed.

- Gastonia , NC, USA

problem #273

Feb 212024

Cherokee

  • miles
I had no warnings at all, had driven the vehicle just an hour prior, I go to get in vehicle and start it, I put the gear in drive and the dash board lights up saying service transmission, service brakes, "D" on dashboard blinking, engine light on, when I try and drive forward the vehicle does not move and says to put the car in "P" at "0" mph, when I did that the car starts to roll. The emergency break light is also lit up on dash board and unable to turn it on or off pressing button. I have to turn vehicle completely off to stop it from rolling. When pressing on brake the brake is completely locked up and unable to push it down. The 4WD light is also lit up on dashboard. It also made a loud bang jolt when put in Drive or Reverse. Then put in Park and begins to roll. My safety and others safety is put at risk because of no warning signs of having issues then unable to stop the vehicle from rolling could have caused my vehicle to roll into another car, home or even a person walking by. I am unable to leave my home or drive. I see online this has happened to thousand of other people even when there car was new and they were driving. This could've been so dangerous if I were on the road driving when it happened. Now I am stuck and cannot leave my home. I have had battery disconnected and reconnected and nothing helped. This appears to be an ongoing issue with this vehicle and needs to be recalled and fixed. I had no warning lamps, messages or other symptoms prior to this happening. A/C went out on this vehicle at only 20k miles, had the whole thing replaced. Then started intermittently working on and off. Summer 2023 Had last recall fixed end of 2022 when engine light came on, dealership said it was an engine thermostat that dealership fixed under extended warranty and said they also did a recall fix.

- Shreveport, LA, USA

problem #272

Jan 152024

Cherokee

  • miles
No accident but my Jeep Cherokee has a gushing leak - Oil Housing Filter is leaking oil straight into my engine - Auto shop informed me it is extremely dangerous and I cannot drive my car as it could cause my engine to catch fire, I am not without a car. I got quoted $847.70 - higher $800's to fix this. It is shown that there have been past recalls on other jeeps due to this. I have no way to pay for this. Jeep's engine light is on now and won't go over 40 MPH

- Iowa City, IA, USA

problem #271

Jan 252024

Cherokee

  • miles
Car losses power while driving, it will turn off. Shift to P and select gear comes up. It also has 4 different recalls that doesn't allow me to register but when contacted dealership they informed me that they didn't had parts for it, they didn't know when the were going to get them because it's in back order, to keep checking at the end of each month to see if the get any. This is not acceptable, as it's not the owners fault. I don't have a drivable car, don't know when it's going to get fix but I still have to make my car payment.

- Fallbrook, CA, USA

problem #270

Jan 152024

Cherokee

  • miles
Engine light came on oil light came on. Had it checked..oil is leaking from the housing directly onto the engine could cause fire.

- Fairfield, IA, USA

problem #269

Dec 232023

Cherokee

  • 88,193 miles
The contact owns a 2016 Jeep Cherokee. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power. Additionally, while the vehicle was turned off, the contact received notifications that the vehicle was losing power. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 88,193.

- Antioch, CA, USA

problem #268

Dec 312023

Cherokee

  • miles
While I am driving my car feels like it shifts into neutral but I am still in park. no control of car and breaks. Then the dash says "Shift into P then select desired gear". The only was to get the car moving again is to shut it down and restart it. When I do this it makes a loud sound. This very dangerous as I do not have control of the car and it happens without warning. No errors, check engine light or anything. I have scheduled an appointment at the dealership but i cannot get an appointment for about a month.

- North Andover, MA, USA

problem #267

Dec 172023

Cherokee

  • miles
The vehicle constantly loses power no matter the repairs I-??ve came to notice it starts this during winter season

- Freeport , IL, USA

problem #266

Dec 152023

Cherokee

  • miles
I was driving my car and as I was driving my car shut off and would not turn back on. Right before it powered down it said a message that said service shifter and all the lights to the shifter were lit up (P, R, D, N) I was reading that the shifter should last as long as your car does and this is a big safety issue

- Fresno, CA, USA

problem #265

Dec 082023

Cherokee

  • miles
The following happens approximately 2-3 times per month for the last 2 years: While accelerating, my vehicle jerks/stalls. Vehicle has not completely died but there is hesitation when resuming driving. I have taken it to Malless Automotive here in Indianapolis in June 2022 and December 2023. Technicians could not determine cause. Vehicle did not jerk/stall during test drives by technicians. No warning lights occur prior to incidents.

- Indianapolis, IN, USA

problem #264

Dec 102023

Cherokee

  • miles
One the oil cooler unit failed leaking oil on to hot engine could possibly start a fire Two the rear differential cracked leaking fluid could possibly lock rear wheels at speed

- Sebewaing, MI, USA

problem #263

Oct 112023

Cherokee

  • miles
Light engine on but off plus wires ? Also issue wires all of engine or other keep flasher off and on also issue tires I bought 4 tires and blade brake issue after bought dealership I have told but they rip off but issue not safety hard to explain English also feel hot in car without heat and gas fill but not show plus hot inside..

- Vassar , MI, USA

problem #262

Oct 082023

Cherokee

  • miles
Heater line snapped at the neck of male fitting.

- Roseburg, OR, USA

problem #261

Aug 282023

Cherokee

  • miles
Complete loss of power while driving.

- Verona, NJ, USA

problem #260

Aug 292023

Cherokee

  • miles
Car hesitation to accelerate and jerks when driving from a start. Took it to the dealer and they couldn-??t get a code from issues. The issue happens sporadically but will be taking car back again to see if they can figure it out after next incident.

- Hazel Wood , MO, USA

problem #259

Aug 042023

Cherokee

  • miles
Since inception of purchasing the vehicle in January 2019, I have experienced a sudden jolt, banging sound/feeling. In the beginning the issue was subtle. In addition, I have felt a sudden loss of speed. It should be noted I did not seek any service at this time. As a side note, sometime in 2020/2021 i received a letter of a recall for fault PTU however this was for another jeep i owned no longer in my possession. This prompted me to call mopar to see if my current vin was possibly on that first recall of jeeps however i was advised it was not even though i had experienced the same issues described. Fast forward to as of recently august 2023, I received a recall letter with this current vin and proceeded to the nearest dealership for repair. I was advised the repair was a software update. As I was leaving the dealership after the update, I felt the loss of power, jolt and grinding when turning to backup with the service 4wd illuminated. I reparked and walked back inside the dealership when I was advised the repair was only a software update. In addition, I was advised a diagnostic test could be done for $175. I was advised to wait a couple of key cycles to see if the issues corrects itself. The software update has since not corrected itself and I feel as though I am at risk of an accident. This issue is getting worse with my vehicle and is a safety concern. I feel as though I am being penalized for faulty PTU which is on the manufacturer for costs to assure correction/repairs made. Thank you your time in reading this.

- Sterling Heights, MI, USA

problem #258

Aug 022023

Cherokee

  • miles
The vehicle just cuts off while in the middle of driving and everything shuts off. New battery installed 2 months ago, no loose cables, plenty of gas. Cutting off while driving poses a very bad hazard. The last time it happened the shop that had recently changed my oil two weeks prior said it was due to loose battery cables and it has now been a month since that occurrence took place. Now it's happening again.

- Jacksonville, FL, USA

problem #257

Jun 232023

Cherokee

  • miles
I was driving mid day today and I noticed my display on the dash had gone dim as if the headlights had turned on and the dash lights dimmed expecting it to be dark inside. I then got a ding about the auto shutoff when stopped feature not working (this has been dinging for a few years and hasn-??t worked since shortly after I got the vehicle in 2018, however it-??s been working the last few weeks). I was pulling into a grocery store looking for a spot when all of a sudden the car died. I lost brakes and power steering but luckily was going slow. I turned off the key, put it in park, and it turned right back on. I pulled into a spot and then noticed the engine light on. I-??ve read countless forums about this exact issue. Other owners have experienced this since their Jeep was brand new. I-??ve had this for 5 years without issues until lately. Prior to the is event, my car was experiencing the same issue with the display dimming. A week prior to the stall today, I was driving around 70 mph when the dash dimmed and I think went completely dark for a bit. I got a ding about the auto shutoff and another stating that 4wd was not available. I tried to turn my headlights on and off but there was nothing. I didn-??t have any blinkers either. I pulled over, turned it off and back on and all was fine the rest of the hour-long drive home. I am extremely concerned about it stalling, especially if I-??m turning in front of traffic at an intersection. This is not uncommon and other owners are concerned for their safety as well.

- Traverse City, MI, USA

problem #256

Jun 012023

Cherokee

  • miles
For months now I keep having something wrong not sure whats wrong either it-??s engine, powertrain. It keeps doing different stuff. First it-??s acting like it want to dye like stall out for no reason. Sometimes it loses power like hitting the gas peddle but won-??t go engine just fires up. The other day I had issues trying to put into reverse to back up hit the gas and it just accelerated really bad but didn-??t move almost like it was stuck in gear. I-??ll be driving down road and out of nowhere my car accelerated gears to 3/4 wouldn-??t go down when i was going 40 on straight road. Took few minutes to unstick. Whatever is going on seriously needs looked into bc i am worried it-??s gonna cause me get hit. This been going on for couple years and i am about ready to trade my Jeep in for different dealer

- Antioch, TN, USA

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