10.0

really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
32,030 miles

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« Read the previous 20 complaints

problem #135

Jul 232019

Cherokee

  • 108,000 miles
The problem started 7/23/2019. The Jeep is stopping randomly at red lights and stop signs. It starts back up but the ac is on defrost and I have to put it back on cool. The first time it did this I read about some reviews that stated it could be because an oil change is needed. Since it was time for an oil change, I did that. But the next day it did the same thing, randomly stopping. Also changed a dirty air filter. Scheduled a diagnostic test for 7/29/19 and will see if Jeep can help with this problem.

- Houston, TX, USA

problem #134

Jul 232019

Cherokee

  • 55,400 miles
On 2 separate occasions while in motion on a city street all of the gear shifts lights came on and where you see your mileage that screen read service shifter. This stayed visible until the car was turned off and restarted. The car also jerks while in motion and the brakes where supposed to be fixed last week from the dealership that I purchased the car from but its still feels like the brakes are grinding.

- Baltimore, MD, USA

problem #133

Jul 152019

Cherokee

  • 1 miles
My 2016 Jeep Cherokee latitude has suddenly turned off twice in the middle of the road while driving. A "shift gear" light warning appears on the dashboard. Both times it occured shortly while starting to drive home from work. Therefore, occured within 10 minutes of starting the engine. The first time it occured within seconds after turning left at a light.

- Carpentersville, IL, USA

problem #132

Jul 142019

Cherokee

  • 61,500 miles
Bought a 2016 Jeep Cherokee with 60miles on it within 3 weeks car shut off 3 time while driving with signal shift gear comes on. Have to put car in park and turn off car and turn on a few times and it will be fine two months later it happens again this time happening a few time in the same day a few minutes apart. This dangerous because it happens while your driving on the road with no warning.

- Cypress, TX, USA

problem #131

Jul 062019

Cherokee

  • 60,000 miles
2016 Jeep Cherokee limited fwd, misfiring and shaking began while stopped at traffic light and while driving afterwards for 1/2 mile. Automatic start/stop was on. Pulled off road and turned engine off and let set for 1-hour. Restarted vehicle and began shaking and misfiring again. This time engine light came on and start/stop system warning came on. Shut vehicle off again and let sit for 30 minutes. Started vehicle again and put in reverse, drove for a few minutes and vehicle began shaking and misfiring again while going through the shifting sequence. Drove it to a dealership and it did this the entire way, approximately 10 miles. No matter what speed I was driving it was still happening. The shaking/misfiring seemed to subside a little when A/C was not in use. In addition to other warning lights coming on, service-shifter light came on while making a right-hand turn.

- Davenport, FL, USA

problem #130

May 062019

Cherokee

  • 44,365 miles
Vehicle stalls and cuts off while driving and steering wheel locked up without warning. No check engine lights on and no explanation. After several times it was found that the engine was completely out of oil. Oil consumption test resulted in an engine replacment from scratching on inside cylinder walls. New engine 11-2017. New engine is starting to do the same thing and is burning oil. Car will shut off.

- Newburgh, IN, USA

problem #129

Jun 152019

Cherokee

  • 55,000 miles
While in motion: 2016 Jeep Cherokee will randomly lose engine power during a right turn (on highway at high speed and at low speed on city street), steering locks up, decelerates automatically, and dash says to put vehicle into manual mode and select the desired gear. This is very dangerous and has almost caused an accident two times.

- Schaumburg, IL, USA

problem #128

Jun 062019

Cherokee

  • 56,000 miles
Vehicle stalls during deceleration into right hand turns. Extremely dangerous. Hundreds of complaints about the same issue occurring under the same circumstances. Dealership is denying any problems exist and cannot duplicate issue. Online complaints state that some dealerships stating it is due to low oil and oil consumption is very high and problem can occur even with vehicle maintained to manufacturers specifications. I have been almost rear ended several times due to this issue and Chrysler needs to recall these vehicles and make it right no matter the cost. No warning or trouble lights prior to complete loss of power. They just recalled the 2019 models for this very problem but they need to recall prior years experiencing the same issues. This is a serious safety issue especially when entering the highway were cars our traveling at a high rate of speed.

- Wilmington, DE, USA

problem #127

Apr 052019

Cherokee

  • 90,000 miles
This issues has happened twice once I was at an intersection and the second time I was on the freeway. I am driving with no issues and then all of a sudden the car loses speed. I will go from 70-0mph with in seconds, all the lights will come on on my dash board and I am unable to speed up or even steer out of the way. The second time this happened to me I was in the fast lane on the freeway with my daughter, no cars behind me because I would have been hit with out a question. It sounded as if the car shut down with out actually turning off. I had the car towed to the dealer where they had no explanation for me both times this happened. As soon as they would connect it to diagnose they said the codes would clear and the car was working. Both times this has happened and now I am scared every time I drive. Now the stereo will not turn on. The screen is on but will not move from the Jeep sigh it will flicker on and off but not ever move from there.

- Fallbrook, CA, USA

problem #126

Jun 022019

Cherokee

  • 30,000 miles
I turned on the car, let it warm up for about 3 minutes. Put it in drive, I was on the road for about 5 minutes and all the lights on the dashboard turned on, the car stalled and the motor turned off. The transmission was stuck in drive and I had to forcefully find a way to move it to neutral or park to restart the car. When I checked the fluids on the vehicle everything was ok with the exception of the oil dip stick. All the oil had burned away and I was still about 2000 miles away from next oil change. All my oil changes were done at the Jeep dealership where the car was purchased and we used synthetic oil to protect the engine. This is very dangerous that no warning signs are given to the drivers and that the car completely shuts off in the middle of the road. I tried to resolve this issue with the dealership but they said that because there is no recall for this common problem, they cannot resolve it. Please help!

- Great Neck, NY, USA

problem #125

May 092018

Cherokee

  • 30,000 miles
Oil does not last during oil changes, I have to add oil. There is not a leak or any issue, it is just burning way too fast. My Jeep was cutting off right after I would start driving (usually right after a turn) and I had no idea why until I noticed oil was extra low. So now I just make sure to keep it full between changes. Definitely feel like this is a nuisance.

- Springfield, TN, USA

problem #124

May 222019

Cherokee

  • 41,000 miles
Vehicle loses power while driving, engine shuts down, steering locks and the dash lights up with a message that says put vehicle and "park" and then select desired gear. I have two small special needs children. This has happened 3 times in the last two months. I keep my vehicle up to date on maintenance/service. I read over 100 people's exact same complaints on line. It doesn't make sense that I am paying a car payment, have less than 45,000 miles on a less than 3 year old vehicle, and having these kind of safety concerns. We have one vehicle, limited means, and tons of therapy appointments. Today, my car died with no warning on a busy road, gives me approximately 10 seconds to pull to safety before there is no speed/ability to manuever the vehicle. It is ridiculous that the risk is so high, and the number of complaints listed on line show a serious issue with this among hundreds of vehicles by Jeep and nothing. The dealerships/service continue to make comments like "we were unable to replicate the issue". to be specific: Driving at about 25 miles per hour, straight following a right turn....lost power. Lights went on the dash, message above appeared. It took two tries to restart to get me out of the middle of the road.

- Taylor, MI, USA

problem #123

May 062019

Cherokee

  • 43,450 miles
My vehicle lost power in the brakes, accelerator and steering wheel. Everything locked up while I was driving in traffic. I was able to coast to the side of the road and completely lost the ability to control my vehicle. The car would not function until I turned it off and tried to restart it a few times taking a couple of minutes. This happened twice on May 6th on a busy street, once on May 9th on the highway, and twice on May 11th on another busy street. There was no oil in my car. I was not due for an oil change for another 3 months or 2000 miles. No oil light indicator came on to warn me all my car kept doing was stalling telling me to shift to park. I was told by the Jeep dealership that I had to have my car towed in or add oil before driving it to them. The dealer explained when the dipstick does not "feel" oil the entire car essentially shuts down and locks up in order to "protect the engine" causing the driver to lose all ability to control it. They might be protecting the engine from burning oil, but to lose functionality puts my life and family in danger. Jeep/Chrysler have had this reported before as I found numerous cases of the same story. However no recall have been issued. I could have been in a very serious accident. I was not told any of this information when I purchased the car. I do not understand how many issues have to be reported before something can be done. Does someone have to die before this become a concern.

- Stratford, CT, USA

problem #122

May 112019

Cherokee

  • 19,000 miles
This is the second time my car has shut off while driving in the middle of the road, I had my children in the car checked oil there was none I am not due for another oil change for 500 miles I bought this vehicle brand new only has a little over 19,000 miles I hope this is fixed if not I will be getting rid of this vehicle and will never purchase an Jeep product every again. This is very dangerous I will be calling the dealership on Monday

- New Britain, CT, USA

problem #121

Mar 142019

Cherokee

  • 71,500 miles
The dip stick only reaching the top 3 quarts of oil.I was told by the Jeep dealership that the car engine shuts off mid drive(in motion) to protect the engine even if you are going 70 mph(on the city street, high way, or local road and while turning). This is so the engine does not burn the oil. This means that the car stalls out and looses power and control with no notifcation.

- Port Washington, NY, USA

problem #120

Apr 272019

Cherokee

  • 26,280 miles
The contact owns a 2016 Jeep Cherokee. While making a right turn at 20 mph, the engine stalled and "shift to key for park to select the desired gear" appeared on the instument panel. The contact had to make three attempts to start the vehicle and was able to park on the side of the road. The contact called sansone Chrysler Jeep Dodge (located at 100 us highway, us-1, avenel, NJ 07001, (866) 809-9999) and a diagnostic appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 26,280.

- Fords, NJ, USA

problem #119

Apr 112019

Cherokee

  • 35,675 miles
While driving the vehicle after just a couple minutes in my subdivision the vehicle stalled & would move. I made 2 turns, one right & one left then it stalled. The "charging system light" went on & said "shift to P then desired gear". after a few minutes it restarted. The Jeep manual indicated not to drive it with this code so I had it towed to dealer & they did a PCM flash update. They tested the oil level & said it was fine. Next morning the vehicle would not start. Again towed it to dealer. They kept it overnight & changed the battery. They drove the vehicle, but couldn't get it to replicate what happened & indicated there were no stored codes. The following morning the vehicle started, I began driving around the corner in the subdivision after turning right and again the vehicle just stalled with same indicator light & message as the first time. Brought it back to the dealer & they said the oil was low, though the vehicle indicated 47% oil life with about 3,800 miles since last oil change, which was less than 2 months ago. Dealer told me to drive it for 1,000 miles & then bring it back so they can do an oil consumption test. Very unsafe to drive when it stalls, as the vehicle does not move, it just shuts off & didn't coast so I could move over. This is a safety risk & do not feel safe driving it, if this had happened in traffic or on the highway it could have caused a crash. I was told by the dealer this is a known issue by Chrysler & that the vehicle shuts down to protect the engine. There was no previous warning lights or check engine notification prior to it happening.

- Orlando, FL, USA

problem #118

Apr 142019

Cherokee

  • 66,399 miles
Jeep Cherokee begins to experience intermittent hesitation while idle and unresponsive maneuverability during acceleration. Ignition coils fail on 2.4L engine with consistency - #4, #2, #3 (3 of 4 ignition coils) causing misfire in engine chamber. Lack of control during acceleration / deceleration create high concern for safety while at high speeds and generally while driving.

- Glendale, CA, USA

problem #117

Apr 062019

Cherokee

  • 59,017 miles
My vehicle Jeep was in motion on the interstate when my service transmission light came on and I almost caused a major accident when my Jeep slowed way down. When I accelerated it would hardly move. Mind you I was on the interstate!! very scary experience. This is not the first experience I have had with my Jeep while in motion on highway it jumps bucks and revs up on its own when it was doing that I had to take it to be hooked up to tester to see why my battery light came on? had to replace coil pack #4 and I did it again 6 months down the road and had to replace coil pack #2. the check engine light stays on. My Jeep only has 59064 miles. I am very scared terrified and nervous driving me Jeep.

- Vernon, IL, USA

problem #116

Apr 022019

Cherokee

  • 55,000 miles
Vehicle is less than three years old. Maintenance has been done on time. Uses oil, thermostat has had to be replaced and service shifter light keeps coming on. Spent three hours at the dealership to supposedly fix the shifter issue. One hour later the service shifter light came back on!

- London, KY, USA

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