10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 13,858 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Multiple sporadic flashing loss of traction light on dry roads and rolling starts. 5/10/18 4872M vehicle in motion on city street 35mph "service parking brake" flashed on display 5/12/18 5004M making left turn from stop on yield green very slight decline, city street, depressed gas pedal to make turn, car slipped out of gear flashing to put car in neutral or park and then back in drive. Car rolled into intersection. I flipped over to tiptronic w/O response, shifted to neutral and back w/O response, kids in backseat while car is stalled perpendicular to oncoming traffic. Turned hazards on, shifted to park and back, no response, rolled to side of road at this point. Put car back in park, counted to five, shifted back to drive, and car responded. 5/12/18 5084M fianc driving, city street 45mph. Making left turn across 3 oncoming lanes from stop, car again slipped from gear and flashed message to shift into neutral or park and then back to drive. Fianc shifted to neutral and back into drive w/O response. I turned on hazards, he shifts car into park and counted a few seconds before putting it park in drive and pulling off the road. Dealership closed. 5/14/18 dropped car off at Jeep 5/22/18 vm from Jeep, they didn't know what the issue was 5/23/18 Jeep called, couldn't duplicate the issue, filed a report w/Chrysler, tested grounding, and concluded it was a "fluke in the system". asked me to pick up the car despite not making repair. "if you have issues bring it back".
- Grapevine, TX, USA
The contact owned a 2017 Jeep Cherokee. While driving approximately 40 mph, the vehicle suddenly accelerated. The driver lost control of the steering and crashed into a ditch. During the incident, the brakes and steering wheel malfunctioned and would not operate, and the air bags did not deploy. The vehicle was destroyed. The driver sustained injuries to the back and both knees. Medical attention was not received. A police report was filed. The cause of the failures was not determined. The manufacturer and local dealer were not notified. The failure mileage was 1,700...updated 10/19/17
- Richland, NC, USA
I was stopped at the red light, my foot on the brake and vehicle gear in D, I felt my vehicle is reversing (moving backwards), I thought my vehicle gear was in R and foot on gas padel but that was not the case, I double checked to make sure the vehicle gear was in D and foot on the brake pedal, I put my vehicle in park (P) to make sure it stops and then when light turned green, I put it in drive (D) and started driving. In all that bizzareness, I felt I missed a green light as well. I thought may be the vehicle besides me started driving and it was my vision which made me think that my vehicle moved backwards but I am a long time driver and something like that never happened with me before. I was completely shaken up, thinking that luckily no vehicle was behind me during all that time. I also noticed that my vehicle was at least one vehicle space behind the stoppage line when I started driving again. This strengthened my belief that my vehicle moved backwards.
- Cary, NC, USA
We just purchased above vehicle with 13 miles on it. Like the car, but we were crawling along and the car in front of us stopped. My husband tried to stop and hit both the gas and brake pedal at the same time. The brake pedal and gas were side by side and he hit both at same time. No space between the pedals at all. Cost us over 3,000 just for ours. Thinking of getting another vehicle just because of the above.
- Eliot, ME, USA
- Missoula, MT, USA