10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
23,787 miles

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« Read the previous 20 complaints

problem #3

Feb 282018

Cherokee

  • 7,292 miles
I have not even owned my vehicle a year now. I have never had an issue with steering shaking or pulling. I went to get my tires rotated for the first time at a local dealer and they stated the all 4 of my tires had all irregular wear on them on the inside of the tires only. It was believed to be a defect from the beginning with the alignment or another steering issue that has caused such irregular wear (including the rears). Per your warranty the tires are to be rotated every 6,000 miles. I had them rotated at 7,292 miles in which when brought into do a warranty claim Jeep claims that I didn't do the routine maintenance per the warranty claim so this would not be covered. My vehicle now has over 12,000 miles on it and was also told if it was an alignment issue that this is only covered until 12,000 miles. I am very unsatisfied with my warranty and do believe this was a defect with all 4 of my tires with such irregular wear.

- Chardon, OH, USA

problem #2

Jul 062017

Cherokee

  • 1,700 miles
The contact owned a 2017 Jeep Cherokee. While driving approximately 40 mph, the vehicle suddenly accelerated. The driver lost control of the steering and crashed into a ditch. During the incident, the brakes and steering wheel malfunctioned and would not operate, and the air bags did not deploy. The vehicle was destroyed. The driver sustained injuries to the back and both knees. Medical attention was not received. A police report was filed. The cause of the failures was not determined. The manufacturer and local dealer were not notified. The failure mileage was 1,700...updated 10/19/17

- Richland, NC, USA

problem #1

Jul 202017

Cherokee

  • 42 miles
When I cancel cruz control or press on my brake the vehicle revs up the the rpms go up.

- Vidalia, GA, USA