10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 22,730 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Jeep Cherokee latitude key ignition, key will not come out of the ignition, after parking to Jeep, I tried putting the break on and nothing happens, I could be parking on a flat parking lot, or in my drive way, this has happen three times and three times I have taken it back to the dealer and they say that there is noting wrong, but this keep happing. I would have to leave the car
- Durham, NC, USA
I have not even owned my vehicle a year now. I have never had an issue with steering shaking or pulling. I went to get my tires rotated for the first time at a local dealer and they stated the all 4 of my tires had all irregular wear on them on the inside of the tires only. It was believed to be a defect from the beginning with the alignment or another steering issue that has caused such irregular wear (including the rears). Per your warranty the tires are to be rotated every 6,000 miles. I had them rotated at 7,292 miles in which when brought into do a warranty claim Jeep claims that I didn't do the routine maintenance per the warranty claim so this would not be covered. My vehicle now has over 12,000 miles on it and was also told if it was an alignment issue that this is only covered until 12,000 miles. I am very unsatisfied with my warranty and do believe this was a defect with all 4 of my tires with such irregular wear.
- Chardon, OH, USA
The contact owned a 2017 Jeep Cherokee. While driving approximately 40 mph, the vehicle suddenly accelerated. The driver lost control of the steering and crashed into a ditch. During the incident, the brakes and steering wheel malfunctioned and would not operate, and the air bags did not deploy. The vehicle was destroyed. The driver sustained injuries to the back and both knees. Medical attention was not received. A police report was filed. The cause of the failures was not determined. The manufacturer and local dealer were not notified. The failure mileage was 1,700...updated 10/19/17
- Richland, NC, USA
When I cancel cruz control or press on my brake the vehicle revs up the the rpms go up.
- Vidalia, GA, USA

- Plainfield, IL, USA