When a phone call comes in, the ring volume is extremely high. It is heart stopping, it makes you jump, you are distracted in traffic trying to quickly turn it down before you even think to answer it. I've read hundreds of comments from other Jeep owners on-line that have the same problem. I was told by jeepcare that the car is "operating as designed" and they can't adjust the default volume down from the volume level of 15. It will cause an accident because of the huge distraction it causes on that first ring when driving. Jeep doesn't seem to care at all.

- Winslow, AR, USA

1. on 3 occasions (most recently 12-2-18) during braking the emergency brake engages itself and the engine continuously engages the starter. Unable to put vehicle in park turn off the starter and after about 30-60 seconds able to put into park and restart the vehicle. On 12-2-18 I was slowing for a stop light and the vehicle wouldn't allow me to put the hazard lights on when I couldn't get the starter to disengage and put into park to restart the vehicle. It occurs without warning and the emergency brake must be pulled up. 2. the brakes often sound like they are rubbing (needing brake pads). 3. the radio will randomly change from fm to sirius and unable to turn off/on or return to the radio menu. 4. the radio volume most of time must be at 15 or higher to listen to the radio and will randomly jump to full volume while driving. 5. the android auto that I use for navigation and telephone will randomly scroll through the telephone contacts and begin calling. I have to unplug the phone to stop this.

- Benson, NC, USA

Car fire after 40 days of new lease. Parked in driveway after a short commute. Vehicle is a total loss along with personal property. Dealer offered no remedy; no loaner. Pictures attached.

- Forestdale, MA, USA

While driving 80mph on the highway, my 2019 Jeep Cherokee went into complete failure mode. The power in the vehicle failed, I was no longer able to accelerate. Luckily I was able to Dodge my way through traffic and get off the highway and into safety. After 48 hours at the dealership, still no official root cause of why the power failed.

- Royal Oak, MI, USA

When accelerating at 4000rpms, the vehicle shakes and sputters and blows gray/black smoke.

- New Richmond, OH, USA

I bought my 2019 Jeep Cherokee lattitude plus 4X4 and from day one the radio has acted up. I have taken it back to the dealer 4 times for them to resolve the problem they put in a new radio one time, a antenna, the next and said they did some rewireing. What happens is when I start my vehicle either the radio will play or it wont ( well plays but you cant hear anything unless you turn the volume way up all most maximum before you can start to hear it). After each time they said they had it fixed. It also when not working when you hit search stations it will go from 95.9 and keep going with out stopping back to 95.9 so no stations on search to stop on.they said they are not sure what to do next if it acts up.so after being frustrated I did a search on my Jeep and found this web page with other people some with the exact same vehicle as mine having the same problem. I did have video but not sure how to get it off of google photos to put on here.the radio only does it on start up and might work the next time and not the next or work a few times then not the next you never know when it will act up. Here is the website with others having the exact same problem as me. Https://www.cargurus.com/cars/discussion-T77884_ds954131 so can someone help me out / let me know what to do next thanks...(xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Oakfield, WI, USA

Radio continues to go in and out after 4 times at the dealership. This problem does not occur every time the car is started, but it will be immediate when you turn the car on if the radio will work or not. My car has been updated with new programs, new radio system put in, and the issue is still not resolved. The dealership at oliver C. joseph in belleville, il stated they are not sure what the issue is. I will be taking my car back in for the fifth time due to the radio issue not being fixed. Also, if the radio starts out working properly when the car is initially started it will not happen suddenly. Either it works or doesn't work when the car is first started.

- Swansea, IL, USA

The contact owns a 2019 Jeep Cherokee. While driving at an unknown speed, the vehicle erupted into flames. The contact pulled the vehicle over and discovered smoke and flames coming from the engine under the hood. The contact extinguished the flames. A police report was not filed and there were no injuries. The vehicle was restarted and the power steering failed. The vehicle was towed by the insurance company to route 1 Chrysler Dodge Jeep Ram of lawrenceville (2700 brunswick pike, lawrence township, NJ 08648, (609) 454-6516), but they denied responsibility because there was mud on the undercarriage. The manufacturer was called and the case was to be assigned and investigated by a special division. The cause of the failure was not determined. The failure mileage was 6,000. The VIN was unknown.

- Browns Mills, NJ, USA

Takara recall my 2019 Jeep Cherokee, less the 6K miles, caught on fire while driving down the road. I pulled over to find flames igniting by where my engine meets the transmission. I quickly put it out with water. Contacted the insurance company for a claim an tow. The called cryster to file a report with them as well. It's now a week later, I've missed work an have no rental from cryster ab any information other then it's being investigated when I was assured it would take 2-4 days after I made the claim. Consumer stated hood erupted in flames. VIN unavailable.

- Browns Mills, NJ, USA

This vehicle has too many systems integrated into and controlled by a single computer. After only three weeks (less than 600 miles) the radio would not tune correctly and would sometimes turn off the heater when changing a station. This is not a safety issue but the computer controlled transmission started to make noticeable noises and vibrations during shifts, starting at the same time while driving on a moderate speed highway. I believe that the computer is no longer functioning as intended and may cause unanticipated performance anomalies which could provide challenges for which the driver is unprepared. It appears that far too much computer control has been attempted on this car and the technology is neither proven nor reliable.

- East Greenbush, NY, USA

My car shut down twice while driving on the expressway. There was plenty of gas and no reason for it to shut down. All of the dashboard lights flashed and then there was no ability to steer or control the car. I had break, switch the gears from drive to park and then restart the car. Luckily traffic was slowed or else my child and I would've been hit from behind. I took the car to the dealership and was told that the oil was low and it could be excessive oil consumption. That could have lead to the stalling. There were no warning lights involved.

- Philadelphia, PA, USA

This is in reference to my 2019 Jeep Cherokee latitude plus. The radio fades in and out most of the time. After initial startup it may or may not work properly. If it does not work (fades in and out) then it will not correct itself. The only way to possibly get the radio to work properly would be to restart the vehicle. Then it may or may not correct itself. This happens on the am/fm stations. It does not happen while using sirrus radio. This occurs about 75% of the time on startup. 25% of the time it works properly. When it is not working, there is only one or two stations that will be able to be tuned if using the auto tuning button. It will tune to the one station (however, it still fades in and out). The dealer has replaced the radio to no avail. They are trying the antenna however there are several owners who report that does not work either. Although this is not necessarily a safety concern it is still a major problem with my $33,000 vehicle. We need to know how to get this rectified. This has been happening since the day I picked up my vehicle.

- Chittenango, NY, USA

Car will stall while in motion and come to a complete stop. It's very dangerous to have a new car stall in the middle of traffic. I have contacted the dealer and they have

- Memphis, TN, USA

My radio cuts in and out on most fm stations

- Stoneham, MA, USA

My car continues to stall intermittently. I received my car back from the service department on 31-Oct-2019. Later that day, on my way home from work, my car stalled going approximately 25 miles per hour. The vehicle lost all power and came to a stop on the 405 freeway. I was in stop and go traffic, which may have saved my life since other vehicles were driving slow and at times stopped. This allowed me some time while I attempted to restart the vehicle. It re-started and I made it home.

- Mission Viejo, CA, USA

I had just purchased my vehicle the day before. While at a stop sign the vehicle failed to restart after releasing the brake. The engine stalled, the battery light came on and a message that read to place the vehicle in park then back into gear. Tried that several times, if I released the brake it would roll back. I put the vehicle in park shut the ignition off and restarted the vehicle. Once I did that the vehicle ran fine. I took my vehicle in for service, no code came up. I was told that it was a bad battery. I do on occasion feel like the car is going to stall while driving or from a stopped position.

- Wildomar, CA, USA

First we weren't able to take vehicle home the day we signed the finance papers, 8/19/18, due to battery being dead. We then picked up car on 8/20/18. Kept vehicle till around the 23rd. The Jeep Cherokee turned off in traffic and went into battery protection mode. We had to put car in park and restart. We were almost rear-ended. I then called dealership to talk to salesman and he was busy so I asked for manager who then told me that the salesman would call me back. When I told salesman about the incident I was told to drive with start-stop function off and to wait till next day to see if it did it again. The vehicle didn't start in the morning and then tried second time and it turned on in battery protection mode so I took it in to dealership and was given a loaner. We then picked up Cherokee on or around 8/31/18. We were told the battery was recharged. The Cherokee then started to turn off again in traffic so I took it back on 9/5/18. I was given another loaner. I was then told to pick up Cherokee on 9/18/18. I was told that they didn't find anything and couldn't recreate the incident. Ever since we received the Cherokee back on the 18th we keep the start-stop function off. Now the tire pressure sensors keep coming on and off and the gas is going at a faster rate then before. Not sure if sensors are working correctly. Took car back to dealership on Sunday 10/14/18 and was told to call service the next day because they had no loaners. Today 10/21/18 vehicle turned off while driving out of parking space. Car restarted but do not trust driving this vehicle with my family inside. There has been several times the vehicle didn't accelerate while stepping on the gas pedal.

- San Antonio, TX, USA

Driving the vehicle out of the building underground parking garage the vehicle stopped moving suddenly and starting going backward I put the emergency break on restarted the engine released the break but it didn't respond so I drove the vehicle to the nearest parking space in the parking lot tried to restart the vehicle the engine would start but both breaking system is on and wouldn't releaseand steering wheel is not turning. I called the dealer and they gave me the number for the Jeep towing service. The vehicle went in to the dealers service department the told me the alternator is over charging and needs a new part they replaced the part they then informed that the vehicle is not working still and they are not sure what's wrong yet.

- Lakeville, MN, USA

The car stalls while driving at low and high speeds. The engine will atop completely and the car rolls back or begins to drive backwards when it's restarted. This is a real safety concern as I have almost been hit 4 times now due to the car stalking in atop and go traffic and another time while driving at high speeds. Also, the car appears to chug or hesitate to change gears. It's is slow to pick up speed and at times, it will not accelerate. The radio fluctuates in volume level constantly regardless of the programming and it's so bad that you can't even use it. I'm concerned for the safety of myself, my children and others as well. Chrysler appears to have no concerns. Unless someone dies, I'm afraid this issue will not be resolved.

- Mission Viejo, CA, USA

I was driving my 2019 Jeep Cherokee latitude and making a turn to the left, as I turned, my car shut off. I had to drift to the side, put the car in park and restart. Then it took off. I am so scared to drive my car. I immediately went home and call Jeep. They opened a claim, but I have to take it to a dealership. My daughter was with me and since it had also happened to her, she immediately took a picture at the moment it shut off while I was turning. I have attached the picture. My car only has 10,000 miles on it.

- Los Banos, CA, USA