10.0

really awful
Crashes / Fires:
16 / 0
Injuries / Deaths:
22 / 0
Average Mileage:
7,783 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #12

Dec 062019

Cherokee

  • 10,000 miles
On December 6, 2019, during a return trip from Louisiana to Texas, the airbag warning light on the dashboard turned on and off two times over a seven hour period while driving on a highway. On December 19, 2019, the airbag warning light turned on as I was leaving the house. It stayed on for approximately 2 minutes and then went back off. This was while while driving on a city street. I have seen a total of three events where the airbag warning light has switched on and then off while driving.

- Austin, TX, USA

problem #11

Sep 232019

Cherokee

  • 22,000 miles
We were side swiped on driver's side of my vehicle really bad, drivers door, window and the back door, will not open or close. The airbag did not dispense. Luckily, we were all wearing our seatbelt and no one was hurt. I'm totally sickened by this

- Little Rock, AR, USA

problem #10

Aug 282019

Cherokee 4-cyl

  • 5,000 miles
Recently purchased 2019 Jeep Cherokee latitude fwd airbags failed to open after T-boned cussing significant injuries. Traveling the speed limit when hit by auto running the red light. Injuries include skull fracture, concussion and shoulder injury. Contact stated vehicle was repaired by southern collision center on 08-29-19.

- Norfolk, VA, USA

problem #9

Aug 272019

Cherokee

  • 7 miles
Takata recall 2019 Jeep Cherokee latitude airbag light is

- Puyallup, WA, USA

problem #8

Aug 302019

Cherokee

  • 14,500 miles
Car was totaled other driver was a dui front passenger lower air bag did not deploy.

- Phoenix, AZ, USA

problem #7

Aug 212019

Cherokee

  • 14,000 miles
While driving, the vehicle would jump out of gear and RPM's would go up. Had to tap on brake to go back into gear. Had the transmission flashed per recent recall and still does it. 08/21/19 while driving the vehicle 50mph, the engine shut off, causing loss of steering and no brakes. Vehicle ran off the road and into some trees (crash). The dealership said if it didn't show a code that I had to call Jeep and file a complaint. I have done so and Chrysler hired Bosch to download the vehicle crash data to see what happened. Still waiting to hear back from the dealership.

- Wrightsville, GA, USA

problem #6

Aug 132019

Cherokee

  • miles
The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA campaign number: 19V449000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Naples Chrysler Jeep (6381 airport-pulling rd, naples, fl 34109, (239) 594-2100) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Naples, FL, USA

problem #5

Aug 102019

Cherokee

  • miles
The contact owns a 2019 Jeep Cherokee. The contact received a recall notification for NHTSA campaign number: 19V449000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time for the repair. Bill volz westchester Chrysler Jeep (2293 crompond rd, cortlandt, NY 10567) confirmed that parts were not available to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Mahopac, NY, USA

problem #4

Jun 042019

Cherokee

  • miles
Air bag light coming on intermittently. And a message on the screen that the air bag system needs repair. I called one dealer and they could not even give me a day to bring it in. Stopped at another dealer and it was about 13 days before I could get it in. I did finally get it into the dealer. That very day there was a report to the dealers of an issue. That was on June 20. They do have a recall online, I have received nothing in the mail. There still is no fix apparently. It has been over a month. This happens when the vehicle is in motion.

- Betendorf, IA, USA

problem #3

May 132019

Cherokee 4-cyl

  • miles
Takata recall I had witnessed my air bags not deploy, when I was just involved in a car accident. Because I had unintended acceleration which caused me to not be able to stop and we were hit on the side and our side air bags did not deploy on our right side.

- Mayflower, AR, USA

problem #2

May 042019

Cherokee

  • 6,000 miles
The contact owns a 2019 Jeep Cherokee. While driving, the air bag indicator remained illuminated. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 6,000.

- Amanda, OH, USA

problem #1

May 062019

Cherokee

  • 6,000 miles
Jeep has 6664 miles on it and airbag service light came on and says that airbag needs serviced. At first the light would come on and then turn back off however, now the light is on and remains on. Next complaint is that after slowing vehicle down and beginning to accelerate again, the Jeep seems to not want to accelerate normally...it is hesitant and then suddenly picks up speed. 3rd complaint. While sitting at a light or stop sign it feels like the engine is pulling against the brake (as if you were trying to accelerate and brake at same time) in a "lunging" manner.

- Amanda, OH, USA