2019 Jeep Cherokee limited 4 X 4, in service on 4/2019, with 13,700 miles as of 10/27/19. In last two days steering wheel is jerking in my hands, as though the lane sense feature is trying to bring vehicle into center of lane. That feature is disengaged and is never used. The jerk is slight but perceptible and always seems to be in a left to right motion. Since I live in country and travel roads with speeds at 65+, great concern that this issue may lead to a failure of the steering system or steering wheel itself. Had a similar issue many years ago with a Ford vehicle, which resulted in a recall after the steering wheel on my vehicle actually came off the column and spilled bearings on the floor.

- Boyd, TX, USA

While driving, mostly down the highway, my Cherokee will have slipping/breakaway int the steering tension. It happens when moving the wheel in both directions. I drive an hour for work, and it happens probably 30 times minimum driving one way. This had happened previously and I had it looked at and they couldn't find anything. It stopped happening for a while after that (not sure if they did something), but is again doing it. I had it recently in to a Jeep dealer for service on other issues and let them know about this and they indicated they didn't find anything right then, and didn't have more time to look into it. I let them know I feared for my safety (hoping I don't lose control). I also had let them know about the recall for the steering rack that I haven't seen shown up on the NHTSA list yet as a formal recall. My appointment is now 3 weeks out, but I want to make sure its documented that I made a complaint in case something happens between now and then. My Jeep has about 27,000 miles on it now.

- Plymouth, IN, USA

The contact rented a 2019 Jeep Cherokee. The contact stated that the vehicle failed to accelerate over 58 mph. Also, the steering wheel swerved to the left and the contact lost control of the vehicle. The vehicle spun around and came to a stop on the other side of the road. All the air bags deployed. The rear driver's side occupant sustained injuries to the left leg, foot, arm, and shoulder. The contact sustained injuries to the head, neck, and back. Medical attention was received. Police report number: [xxx] was filed. The manufacturer and dealer were not contacted. The cause of the failure was not determined. The failure mileage was 11,382. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Sarasota, FL, USA

After driving at freeway speeds of 60-70 mph, the steering begins to pull to the right continuously. Then, without warning, it will suddenly pull to the left, then right, then the steering wheel will start to wobble and shimmy and a sense of loss of control of the vehicle is felt. The entire front end starts to shake. Also, at the time this is occurring, the odor of hot oil permeates the interior of the vehicle. This problem happens every time the vehicle is driven for over an hour at freeway speeds. Once, while this was going on the drive shaft front cv joint seized causing the drive shaft to come off the power transfer unit damaging the ptu output shaft. This vehicle, purchased new, has been in the dealer's repair shop four times for this problem (it is there now). In the past three months, it has been in that shop 65 days (so far). They have replaced the power transfer unit twice, the front cv joint and steering gear shield. This vehicle is unsafe to drive a freeway speeds. The problem appears to be the same one affecting the 2018 and 2019 Jeep Wrangler where the steering issues include shimmying, wobbling, looseness, and locking up. The Jeep dealer where purchased and repairs attempted is dick hannah Jeep, 3517 ne auto mall drive, vancouver, wa 98668.

- Amboy, WA, USA

While driving this morning at 70 mph my 2019 Jeep Cherokee 2.0 turbo lost all power, power steering and power brakes. I fought to pull it off the road. Right when it stalled out the message center stated "auto start/stop not available" and the auto start/stop light illuminated along with the battery light. The 'd' drive indicator on the dash was blinking. Upon stopping and placing the vehicle in park, it turned over but would not start. I placed the vehicle in neutral, and nothing. The car acted as if it were in auto stop as the door chime dinged when the door was open and headlights were off (push button start). Locking the vehicle left the dash lit up like it was running. Chrysler had it towed to the local dealership where it is waiting to be looked at. Had my wife been driving this when it happened she might not have been able to pull to the side of the road with no power steering or brake assist.

- Martinsburg, WV, USA

When driving vechicle at about 50-55mph battery light and stop/start technology light comes on on the dash.shortly after I lose power steering.this has happened three times.very dangerous since you can lose control of vechicle.I have been able to pull over and shut down and restart vechicle to regain control.seems to happen randomly.brought to dealor after two times.they flashed and updated software, so they told me.happened again after about 7-10 days.very dangerous.vechicle under warranty.Jeep does not seem to know the cause or the solution.please help before something happens to somebody.vechicle was travelling straight, in motion.when stopped at light or sign, could not turn.power steering was lost.engine still on, but no turning or steering function.happened once on highway, and twice on city streets.

- Colchester, VT, USA

Jeep Cherokee eats engine oil too quickly. On my 3rd oil change in less than 10 months less than 2500 miles difference. Car does not let you know when the vehicle has no more oil it will stall with no warning.

- Houston, TX, USA

My 2019 is about to have it's 3rd oil change, apparently it's supposed to go every 3,000 miles to get an oil change. When I called the dealership the guy that's in services didn't care of my concern regarding the Cherokee turning off while driving during traffic especially in the freeways, all he kept saying yup yup yup. He kept telling me he has a paper stating that Jeep Cherokee new models are built like that now. All he offered was to do an oil consumption test which I have to make an appt for and go every 1,000 miles to get it read. I mentioned that the compass has the same type engine, however, with the compass I would go 5,000 miles or more. I cannot continue to pay for a car that puts me and my family at risk for accident. My car turns off completely all the lights on the dash board turns on before turning off and states it's the battery when it's not the battery. Why hasnt this been recalled or fix my Chrysler or Fiat! the first time it happened was around christmas time then 3 months later. I had to get my first oil change before the 3 months of getting it.

- Houston, TX, USA

While just beginning to exit a freeway, my steering locked up completely. I had no control but recall seeing a red light just coming on the dash (obviously, I couldn't ascertain what they light was at the time as my car was doing multiple 360 spins down the exit ramp!) try as I might, I could not turn the steering wheel. This is one of the most terrifying moments of my life. After coming to rest against a traffic sign, I was able to see that it was an alert for my steering that had come on. It remained on even as I had the car towed to the dealer for inspection. I have experienced multiple injuries to my head, back, legs, wrist, hips, shoulder and hip. This is a most egregious failure and I am quite understandably reticent to trust any vehicle with this component. After 1 week, silence is the only sound I have heard from either the dealer or Chrysler/Jeep. This silence is most disturbing. No help for a rental or loaner, and as an investigation is ongoing, even my own auto insurance is not providing any support for the vehicle, but thankfully has stepped up to help with the medical bills. Manufacturer offered to fix the steering.

- Indialantic, FL, USA

Right after leases the new car, drive down to highway engine light on staring wheel not moving, stop the car side of highway, tow the car to other Jeep dealer, day after they called its working but didn't know what is problem. Talk to original dealers to ask change other new one but they dined.

- Cheyenne, WY, USA

On December 29th at about 5pm, I was traveling South at 40mph on Plymouth sorrento rd in orange county fl.as I was driving, I heard a ding (1 ding almost as if my seat belt wants buckled, but it was) and at that time, my Jeep shut down in travel. The first thing I noticed was the radio shut off and all the gauges, as I went to correct my steering, to get back in the center of my lane, I realized I had no steering capabilities, the steering wheel was locked. When I realized what had happened, I began to slow and the car came back on. This all took place in about 5 seconds. When I got my head straight and started back home, I noticed that the radio, control panel/gauges and A/C would not function properly. I could not change channel, turn air off, couldn't change volume or nothing. About twenty minutes later I arrived at my house and shut the car down. The radio continued to play. I had to start and shut the Jeep down three time in order for the equipment to shut down. I called napleton Jeep of clermont to come tow the Jeep in and I called chrylser Corp to notify them of the major safety hazard this was and problems this could have caused. Searching the same year and model Jeep on the internet, it appears this is a pretty common thing, . I explained it to one of the Chrysler Corp managers and he said it didn't matter how many vehicles this happened to, there is no problem. Chrysler had the napleton dealer drive the car for about 90 miles over a week period and never had a problem. At that time I got a call from Chrysler and napleton, stating I can pick my Jeep up, there is nothing wrong. The Jeep had about 2000 miles on it when this happened. We have had the Jeep about 40 days when this happened, and because Chrysler couldn't recreate the issues, they have just washed their hands of the problem.

- Ocoee, FL, USA

The contact owns a 2019 Jeep Cherokee. While driving at low speeds, the vehicle stalled and restarted and all the warning indicators illuminated on the instrument panel. The contact mentioned that when the accelerator pedal was depressed, the vehicle revved, but did not accelerate. The contact also mentioned that the steering wheel seized. The vehicle was currently at akins Ford (220 w may St, winder, ga 30680, (770) 867-9136) for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 2,000.

- Winder, CA, USA

This reports documents a second instance of power failure. On Friday, Jan 4 faii was driving on interstate hwy 287. The dashboard went dark at first and then started flickering. Car then stalled while driving. The gas pedal no longer worked. The power steering failed. I coasted to the shoulder. When in park the dashboard came back on with battery, engine light, and P with circle and exclamation mark. A message came on display to service transmission. I had to be towed to the car dealership. At the dealership I was told the repair work wouldn't start until Monday. On Monday afternoon, I was told the battery connection was poor and they ordered a part. I also received a recall email that states the transmission needs to be fixed. I feel this vehicle is life threatening at this point. Many Cherokee have received 5 recalls and I only have one. Please look into the Cherokee limited 4 X 4.

- Somerset, NJ, USA

Steering will get very tight when going above 60 mph. It feels as if the power steering has been shut off. I have also noticed that it locks and if you move the steering wheel a little bit it clicks. To go along with this I feel as if I am always driving on a very windy day when going 60 mph or higher.

- Niles, MI, USA

This is the third time we have had an issue with my wife's Jeep. 2019 Jeep Cherokee limited. First issue was just over a thousand miles, spent almost a month in the garage. Going down the interstate at high speeds the car shuts down and you lose all power steering, the brake pedal gets hard, etc. You lose all lights in the dash, all power going up hills, have to stop completely and restart in order to go anywhere. Serious safety issue as reported to Jeep multiple times now and they have said is fixed. We have requested they swap out our vehicle with another new Jeep and they refused. This is a serious serious safety issue where the ability to safely drive the car abruptly stops while you are driving. Power steering completely shuts down as does the car transmission making it so you can go nowhere. We have been almost wiped out by a semi truck on the interstate, this is after their third attempt at fixing the vehicle and saying it is fixed. And safe. We have requested time after time for them to give us a new Jeep and they refused because they don't want to dish out the money or whatever the case is. This vehicle can lose power steering and the transmission can go into neutral at any time while driving down the road causing you to be left with a very unsafe vehicle at highway speeds and potentially unable to steer the vehicle. It is a miracle that my wife who was 40 weeks pregnant at the time was able to put all her muscle into the car and steer it away from going over a cliff the first time when it died. The second time we were on the interstate on the way to a doctor's appointment. Third time was today on the interstate again.

- Windsor, VT, USA

Our brand new 2019 Jeep limited 4 X 4 with V6 engine (285 miles) was started up in our driveway I noticed the battery light was on. The dashboard stated the start/stop function was no longer working. The seat would not move for driver 2. we needed to get to an event and attempted to pull out of the driveway when we noticed the power steering was not working. We returned the car to its spot on the driveway. The car was started this morning with no battery icon showing and no dashboard memo. I'm afraid to drive this vehicle and will get it to a dealership.

- Somerset, NJ, USA

My 2019 Jeep Cherokee will just randomly shut off while drive I will lose power to power steering and engine

- Rio Rancho, NM, USA

Vehicle was leased on 10/5/18. On 10/13/18 with 342 miles while driving on a highway towards the mountains and making a turn into an exit the steering wheel locked up and steering wheel service light went on. The car almost smashed into the sidewall. I was able to stop the vehicle in time to avoid any accidents. There was also burned smell coming out of the hood. The car was towed to the nearest dealership. The dealership advised me that they have no available loan cars at the moment and to reach out to Chrysler Corp. I have still have not heard back from the dealership nor the case manager from Chrysler corporation. I have made numerous attempts to reach to someone with no luck. I am surprised at the way the dealership where I leased the car, the dealership where the car was left for diagnoses and the Chrysler Corp is handling this issue.

- Centennial, CO, USA

The contact owns a 2019 Jeep Cherokee. While driving various speeds, whether in first or second gear, the vehicle steered left unintentionally. The vehicle was taken to blake fulenwider Chrysler Dodge Jeep Ram beeville (3000 N saint marys street, beeville, tx 78102, (361) 371-4126) where the contact was informed that the alignment was off. The vehicle was currently at the dealer for repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,010. Consumer stated alignment was done but steering still pulls to the left. Updated 11/29/18

- Karnes City, TX, USA

My new car has 2,800 miles due for an oil change at 5 months/5,000 miles. The engine failed once for no known cause after 2 weeks in the repair shop. Now my car died while in motion on busy roads and a highway ramp at speeds between 15-40 mph without warning or lights. This is sla safety hazard as the steering goes and car just comes to a stop without any warning. I had it towed after it's 5th time in 4 days stopping while in motion and shutting down. Jeep told me it's empty on oil but yet the oil light indicator doesn't come on. They said it is a known issue without a fix for all 2014-2019 Jeep Cherokee. They are aware but are not fixing or addressing the oil consumption without light issue that puts drivers in motion at risk of an accident or losing their life. If no warning is coming on that your oil is empty long before a die oil change and my car can just die while in motion along with others as again they stated it's a known issue is a road hazard for anyone in these cars. My car is 3 months old and I feel unsafe driving it on any roads for fear I will be hit by another driver as it's just losing power and shutting down in the street in motion. Jeep cannot fix this but knows about it.

- Abington, MA, USA