The contact leases a 2020 Jeep Cherokee. The contact stated that while driving 20 mph, an unknown burning odor occurred. The contact stated that another vehicle alerted her that the vehicle was on fire underneath. The contact quickly coasted over to the side of the road and as she exit the vehicle the hood exploded engulfed into flames. The contact stated that the vehicle burned down to a crist. The fire department extinguished the fire of what had left of the vehicle. A fire and police report was filed. The vehicle was towed to a tow lot and was later taken by the vehicle insurance to an insurance auto auction lot where it still remained. The contact called kelly Jeep Chrysler, 353 broadway, lynnfield, MA 01940, and informed them of the failure. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 3,000. The VIN was not available.

- Marblehead, MA, USA

Low oil pressure warning, engine RPM started fluctuating and almost stalled. Vehicle has 1400 miles it, was advised by dealership that I will have to add a quart of oil every 1500 miles to the vehicle, and that they are aware that I should not have seen the low oil pressure warning but in fact the engine should have stalled. That they have heard others in a right or left hand turn their cars stalling out as they called a safety feature. That to me sounds unsafe

- Shelbyville, TN, USA

Engine light came on the 29th day of ownership, with odb code P0139. The one O2 sensor was replaced, driving back home after the repair the engine light came back on. Took it back the next day same code P0139, this time they replaced the ECM/PCM computer. After almost two weeks the engine light came back on with the same code. I purchased this car with on 7 miles on it and it's been in the dealership 3 with less than 2K on it.

- Louisville, KY, USA

Vehicle stalls anytime it idles or comes to a stop. Stalls while in reverse or drive. Stalled several times in reverse backing out of driveway. Stalled while trying to go straight after coming to a stop at a stop sign. Stalled in the middle of an intersection while trying to make a left turn after being stopped, waiting oncoming traffic to clear. Stalling in an intersection could have caused serious injury or death to myself or proceeding oncoming traffic through the intersection. When vehicle stalls, the emergency parking brake is activated and requires the car to be put in park and restart the vehicle. After stalling, engine has a hard time starting again. Check engine light comes on after stalling. Vehicle was purchased new with 10 miles on odometer. Currently has 950 miles on odometer and is not drivable. After trying to find the problem for over a week, my local Jeep service center said that they found raw fuel in the hose from the purge valve, charcoal filter, and other components. Fuel is overflowing into these components of the vehicle, which is a manufacturing issue. Fuel pump is said to need replaced, which is a very common problem with 2019 models. This needs to be recalled on 2020 Jeep Cherokee, as well.

- Cleveland, OH, USA

Driving my vehicle during rush hour traffic when the check engine light came on and a throttle issue message flashed, vehicle experienced a drastic loss of power causing an unsafe driving condition for myself and other motorists. This vehicle was purchased new with only 8 miles on the odometer, currently has 500 miles, vehicle has the 2.4 liter engine and automatic 4X4 transmission. Contacted the Jeep dealer whee I purchased the vehicle and they did not mention that there could be a known issue with this Jeep, however after some research I found an article on the same identical issue being reported by multiple Jeep owners of the 2019 year model with the same 2.4 liter engine, see: Https://www.consumerreports.org/car-recalls-defects/2019-Jeep-Cherokee-recalled-over-stalling-risk/ based on the article that I found it seems like there is a software update that needs to be performed in order to correct the issue, however some drivers still had problems after the update was done. I was asked to bring the vehicle to the dealer on Monday, some Jeep owners also reported that after 4 hours of the vehicle sitting with the engine off, the problem goes away, making it difficult for the dealer to replicate the issue during diagnostic and there may not be a code stored that can be pulled by the service department. I hope that NHTSA keeps an eye for this, if the problem is a known issue by now to Chrysler-Fiat and no fix has been applied to current year model Jeep, then Chrysler -Fiat may be acting in "bad-faith" and knowingly selling vehicles that should probably be part of a nationwide recall campaign, also there is a serious safety concern about a vehicle that is rendered powerless while operating on a highway or in our case, having to drive on the steep hills of the pacific nw as part of our daily commute.

- Sultan, WA, USA