10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 86,610 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Fuel hose going in tank will not always take fuel, spilling some on the ground, very dangerous if I don, T go in the store so they can put floor dry on it, does not do it all the time, took the tank off once but did not find anything.
- Dyersville, IA, USA
Since about November 2011, my 2007 Jeep Compass has stalled out after refueling when I fill the gas tank. It does not stall out if I do not fill the tank all the way. It has been inspected by two different Chrysler dealerships in 2012 and 2014 and both falsely accused me of overfilling the tank. No one has been able to fix the problem.
- Chicago, IL, USA
The contact owns a 2007 Jeep Compass. The vehicle stalled after it was refueled and the check engine warning indicator illuminated. The vehicle was taken to a private mechanic where it was diagnosed that the fuel pressure sensor and the battery wires needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not made aware of the failure. The VIN was not available. The approximate failure mileage was 65,000. Updated 10/30/14 the consumer stated the vehicle was sold and there was no record kept of the VIN number. Updated 4/23/2015
- Manhattan Beach , CA, USA
The contact owns a 2007 Jeep Compass. The contact stated that the vehicle was being serviced by an independent mechanic for a failed fuel pump. The contact indicated that while replacing the fuel pump, a connector wire that was attached to the fuel pump and connected inside the fuel tank was discovered. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 103,374.
- Topeka, KS, USA
The contact owns a 2007 Jeep Compass. The contact stated that while refueling, fuel spilled from the filler neck. The vehicle was taken to the dealer where it was found that the vent breezer needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 90,000. Updated 03/05/14
- Cherry Creek, NY, USA
The contact owns a 2007 Jeep Compass. The contact stated that the vehicle would sporadically fail to start and would stall without warning. The contact took the vehicle to the dealer and was told that the wire from the fuel pump started to fail and could have ignited a fire. The dealer could not provide a reason for the failure. The vehicle was repaired. The contact stated that there was no corrosion or rust on the part when it was replaced. The vehicle was repaired. The failure mileage was 83,929 and the current mileage was 83,981.
- West Center Point, NY, USA
We bought our Jeep Compass in January 2007. Approx. Date for this problem is Sept 2011. Our Jeep started acting like it was going to stall when stopped at a light or when in motion. At other times, it wouldn't start after multiple attempts. Most times it would start. One day it did not start at all and we decided to take it in to the dealership the next day. That morning, it started, but we still took it in. The engine light was on also. We told them we think its the battery because we had issues with that already (battery replaced in 2010 and again in, I think, 2011, something in the Jeep was draining the battery). Long beach ca dealership. I think they charged us a fee to hook it up to the computer, they could not find the problem, and said it was not the battery. They said if it happens again, to bring it back. Over the past year, the stalling increased and the Jeep was not starting correctly. Aug 1, 2012, approx. Mileage 104,000, we tried to start our Jeep, and it wouldn't start at all. We had it towed to biloxi ms dealership and we told them this had happened before. The engine light was on again and another light I cant remember what it was for. They hooked it up to their computer and it told them it was the fuel pump. They proceeded to start to replace it, but, before they did, they came to us and had us look at the connector switch for the fuel pump. It had melted, had burns on it, and had melted through the pump. Why this is not a safety recall is beyond me when I see others have this same problem! the mechanic said we were lucky this thing had not caught on fire while we were driving it!! and even more disturbing, the fuel pump is located under the backseat! what if we had our grandson with us and it caught fire, or even worse, exploded? anyone with a Jeep Compass with these problems should have their fuel pumps looked at immediately!
- Slidell, LA, USA
- Athens, TX, USA