10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 316,689 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2011 Jeep Compass. While making a left turn out of a parking lot at 10 mph, the vehicle stalled and the check engine indicator illuminated. After fifteen minutes, the contact restarted the vehicle. The failure occurred twice. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 63,000.
- Madison, NC, USA
The contact owns a 2011 Jeep Compass. While driving 60 mph, the vehicle stalled without warning. The vehicle was able to be restarted, but the failure recurred. The dealer was unable to diagnose the cause of the failure. The failure recurred multiple times. The manufacturer was notified. The VIN was unavailable. The approximate failure mileage was 80,000.
- Panama City, FL, USA
The contact owns a 2011 Jeep Compass. The contact stated that while driving 50 mph, the vehicle stalled as the check engine warning light illuminated. The vehicle was able to resume and function normally. The vehicle was taken to the dealer where the technician diagnosed that the crank shaft positioning senor needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 52,000 and the current mileage 52,800. The VIN was not available.
- Freehold, NJ, USA
My 2011 Jeep Compass that I bought new for $23,000 has 56,000 miles and wouldn't start. It is not reliable. Many times I had a loss of power. Had it towed to the dealership and they charged me $900 to fix it. They said I needed a new totally integrated power module. They said that my computer wasn't telling the engine to start and that was why all the lights were on in the dash but the car wouldn't start and that was also why I had a total loss of power. I spent the money to fix it at the dealership. Not a week later I had the same problem!! I just spent $900 to fix 3 yr old Jeep that I bought new foe 23 grand, so I would have something reliable for my 20 yr old daughter to drive while she was away at college and all that money was for nothing as my kid has a piece of junk that breaks down all the time. I looked online and saw all the problems that people are having with their Jeep. And saw how Chrysler still hasn't done a recall. Please look into this. I lost alot of money on a car that is worthless I cannot have my daughter drive an unsafe car. I will have to sell it. Please look into this asap. It's just not right that this large Corp won't stand behind their product. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Altamonte Springs, FL, USA
While stuck in traffic for 6 minutes (windows down), the car temperature gauge went to "H". once I started moving, the guage went to half. When I got home I checked the fluid levels and they were fine. On the way to work the next day while stopped at a traffic light, the car temp guage went to "H" again. I brought it in to my mechanic who said that the fan motor was not spinning, causing the engine to overheat. Upon further inspection he noted that the computer module that operates the fan was "fried" and the transmission dipstick somehow got lodged in the fan motor. I replaced the dipstick and computer module ($1100) and the same thing is happening again. Overheating for no reason. When I called Chrysler/Jeep about my extended warranty, they said that only the engine was covered, not the computer module that could seize my engine. According to a local dealership, 70 computer modules were replaced in a week! when does this become a safety hazard? if I was driving on the parkway and my engine seized, I would of been dead!
- Sound Beach, NY, USA
I left work from downtown pittsburgh at 4:15 pm, and while crossing outbound on the vetrans bridge, my Jeep turned itself off. The steering became extremely tough, and I was barely able to get to the side of the road. I turned off the Jeep, turned it back on, and thankfully it started again. If traffic was moving faster, like it usually does, I would have caused a wreck.
- Gibsonia, PA, USA
The contact owns a 2011 Jeep Compass. The contact stated that while traveling 75 mph, the engine suddenly stalled without warning. The vehicle was towed to the dealer where the failure could not be replicated. The vehicle was not repaired. The manufacturer was contacted about the issue. The failure and current mileages were unavailable. The VIN was not available.
- Odessa, TX, USA
The contact owns a 2011 Jeep Compass. The contact stated that while making a turn the vehicle stalled. The contact mentioned that the failure occurred multiple times. The vehicle was taken to the dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 8,000 and the current mileage was 11,170.
- Bryan, TX, USA
- Porter Ranch, CA, USA