10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
51,123 miles

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« Read the previous 20 complaints

problem #3

Jul 182013

Compass 4-cyl

  • 2,000 miles
I was loading my ten month old son into the back passenger side seat on a hot day. The car had been parked in the sun and it was 90 degrees outside. I pushed the remote start on my key fob to get the car cooling off while I finished fastening my son's harness and tossed the keys onto the passenger seat to free my hands. The car did not start because I had the door open, however the doors did all lock. I realized the doors were all locked when I went to open the driver side door. Immediately I ran back inside and had my mom call 911 while I sprayed cold water on the car with a hose. Emergency vehicles showed up and had to break the driver side window in order to get my son out of the car. If the car is intuitive enough not to start the engine with a door open it should know not to lock all the doors!

- Salem, OR, USA

problem #2

May 222013

Compass

  • 4,500 miles
As I was driving down the street to the gas station, I had about half a tank left, the check battery light would come on and my car would stall out as I was driving. I am afraid to drive my car now because this happened multiple times in January when the weather was cold and it had just rained, and now it is happening again in warm, sunny weather. I was lucky to not get in an accident because other cars were right behind me as I was driving. I would turn my car off, turn it back on and it would start, and then it would just shut down again after a few hundred feet. I took it to the dealership and they said they can't fix anything unless we can replicate the problem, but they couldn't. I don't want this to happen to me as I'm on a highway which could cause serious injury, so I am scared to drive my car, which I shouldn't be.

- Keller, TX, USA

problem #1

Jul 112012

Compass

  • 7,556 miles
I parked my Jeep Compass to pick up my son at school, then when I returned and try to start the engine, the vehicle could not start, the engine died. I called the crane and they towed my vehicle to the Chrysler Agency in ciudad del carmen, campeche, Mexico and that was received on 12-July-2012. The Agency respond to me that the fail was in the (integrated power module = ipm) and require 15 days for ask the part to the plant and time to repair the vehicle. I am reporting this situation, because the vehicle was manufactured in United States of America and to me is critical because this failure occurred without warning and the vehicle the vehicle would not start, the engine practically died, as the (ipm - integrated power module) fails and did not send voltage to the pump gas and therefore not ignited the vehicle. I believe that this failure is critical because it could have happened in a place where it could put passengers at risk, if it occurs on the road or in a place away from the population, leaving helpless passengers. Maybe you can investigate more and verify what happen, and alert the other users and owners of Jeep Compass 2012. To avoid put in risk the owners and the passengers and the users. Note: As you do not receive complaint from Mexico, I send you my information as estate: Texas and zip code: 78501. Only to alert your country.

- Ciudad Del Carmen, Mexico, TX, USA