10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
61,342 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2015 Jeep Compass:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #10

May 072018

Compass

  • 40,533 miles
The contact owns a 2015 Jeep Compass. After the contact parked and exited the vehicle, she was alerted by someone that the vehicle rolled into the middle of the parking lot. Also, the contact could remove the key from the ignition when the vehicle was not in park. There were no warning indicators illuminated prior to the failure; however, all the warning indicators illuminated on the instrument panel afterwards when the contact started the engine. The contact was able to drive the vehicle home. The dealer and manufacturer were not contacted. The failure mileage was 40,533.

- Stockton, CA, USA

problem #9

Dec 242018

Compass

  • 410,000 miles
I was driving down interstate 75 on christmas eve with my partner and our dog when my vehicle completely stalled. Luckily, we were able to pull over to the side of the road but it was terrifying due to the abruptness of the stall and the vehicles behind us still going a normal speed. We had it towed to the dealership where I bought it 3 months prior and they diagnosed the issue as the wiring harness for the cps. To make matters worse, the dealership insisted on charging $305 for the part and labor. Overall, this has been an extremely disappointing experience with Jeep due to the terrifying experience on the interstate and the price gouging by the dealership. I will be working to sell this Jeep as soon as possible.

- Wildwood, GA, USA

problem #8

Dec 162018

Compass

  • 88,697 miles
While driving on the highway on two separate occasions now, my Jeep suddenly loses power and decelerates. The engine light, electronic throttle control light and stability control light come on, the Jeep runs very rough and will not accelerate. After pulling over and turning the car off and back on the engine light stays on and the other lights go off but after driving a bit the problem occurs again. When scanned the code is U0401 stating that there is an issue with communication to the PCM. There is only 88700 miles on the Jeep. The power train warranty is good to 100000 but the dealership states that the PCM is not covered under the drivetrain warranty. After researching online there are many reports of this happening to othe Jeep compasses and patriots. Both times this has happened on the highway it has been a particularly scary situation due to the fact that the Jeep rapidly decelerates and the traffic behind me has had difficulty slowing as quickly. This happened 12/16/18 as well as 12 /6/18 and 12/17/18

- Pittsburgh, PA, USA

problem #7

Nov 202018

Compass

  • 35,250 miles
My vehicle has been stalling as of the last week. Less than 36,000 miles. It happens at a complete stop or driving down the road. I was entering the flow of traffic making a left hand turn from a complete stop and my car stalled in the middle of the road. I had to pull over and restart my car. I brought it to my local dealer where this was purchased as they had previously told me there was a recall for the same issue and needed a software update. But when they ran my VIN they told me they made a mistake. This is a real safety issue!!! my dealer made the issue even worse, finally they supposedly made some updates and sent me on my way. Thinking the issue was all set. Wrong the following day I had the same issue and continue to have this issue. How do I get my vehicle included in the recall"?"

- Mont Vernon, NH, USA

problem #6

Sep 262018

Compass

  • 50,225 miles
I'm having an issue with my 2015 Jeep Compass (50,000 miles) not only that, the dealership has either no idea how to fix it or they don't want to. If I died, my son would be orphaned. The car is unsafe to drive. On several occasions with no warning my engine has shut down. My car doesn't turn off, it just won't drive anymore. The only light that comes on is the ESC activation/malfunction. I have to stop in the middle of the road. Turn the ignition off and turn it back on to get it to go. It has done this at least 10 times now. I nearly got into a accident trying to turn left, and again merging onto the freeway. The steering wheel becomes hard to turn and I can put the gas peddle all the way down, it does not accelerate. No rpms. I have brought it to the dealership to be scanned four times after it has happened. I've been a rental car for three days now. There are no codes in the computer. And they say they need to reproduce the issue in order to fix it. It's a safety issue and I am desperately trying to figure it out.

- Wyoming, MI, USA

problem #5

Jul 102017

Compass

  • 52,000 miles
The contact owns a 2015 Jeep Compass. While driving 45 mph, the vehicle stalled and the check engine, traction control, and electronic throttle control indicators illuminated. The vehicle was towed to a local dealer (huffines Chrysler Jeep Dodge Ram lewisville located at 1024 S slemmons fwy lewisville, tx 75067 469-293-3618) where it was diagnosed that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but did not offer any assistance. The failure mileage was 52,000.

- Lewisville, TX, USA

problem #4

Oct 202015

Compass

  • 10,000 miles
All engine lights came on, electrical components started going out, then car would not go over 10 miles per hour, even with the accelerator pushed all the way down, then the car completely shut down on the middle of a very heavily traffic road. Power steering, all electrical components and engine refused to work. Had to have the Compass towed to nearest dealer and problem was the entire computer system went out. 4 month old vehicle and the entire computer system fried. Took 6 days to get it replaced. Now two months later the exact same thing has happened again and the dealership doesn't seem to care. Says it's under warranty and will be fixed, but don't seem to understand the sever danger this defective vehicle puts my family and me in when we drive it without knowing when and where the computer system will blow again. What if I was pulling out of an intersection and the car shut down like this and my family gets hit by traffic. Something needs to be done!

- Ladson, SC, USA

problem #3

Oct 092015

Compass

  • 5,500 miles
While pulling out of parking space engine shut down. While driving on a road the same day vehicle stopped running - engine shut down - had difficulty pulling off road because steering did not work. Taking it in to dealer to look at 5500 miles approx 2.3 mos old. Not happy with new car

- Northampton, PA, USA

problem #2

May 242015

Compass

  • 60 miles
The vehicle engine shut down while driving.

- Guaynabo, PR, USA

problem #1

Apr 182015

Compass 4WD 4-cyl

  • 4,950 miles
I was proceeding through a green light. A car coming from my left ran their red light at full speed (approx. 30 mph) and crashed into my car. My entire front end was damaged. It was pushed in at least 10-12" according to the responding fire department & emt's my airbag should have absolutely gone off and it did not. I was transported to the hospital for neck pain. Luckily nothing is broken but I have severe neck, back, and head pain almost a full week later. I am starting physical therapy next week.

- Brockton, MA, USA