10.0
really awful- Crashes / Fires:
- 2 / 2
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 39,436 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I was going West on fair view avenue in tucson, Arizona when my car suddenly shifted out of drive into something below drive. It started shimmying back and forth and would not proceed. I was coming upon a 4 way stop, so I finally got the car back into drive; it seemed ok. I drove very carefully and slowly home without incident--maybe 4 or 5 blocks. However, when I turned into my garage, the gearshift shifted below again and my car shimmied out of control back and forth and the right side of my car was badly scraped, and the left taillight cracked. So, the first time I was briefly stationary waiting for the cars ahead of me to move, but the second time I was in motion but moving very slowly to negotiate the entrance to the garage, so almost stationary. The garage was not damaged. I do not have a cell phone that can take photos at this time, but I hope to secure a cell phone. The dealership always inspects my car for its regular service, so they must have records. Thank you for your attention to this matter.
- Tucson, AZ, USA
Vehicle stalls out and leaves motorists stranded. Engine stalls and has the potential to resume normal power but has a serious lag between power given and power accepted by engine (2-5 secs). Possibility for collision is great and possibility for being left stranded is great. Battery and normal maintenance has been performed.
- Lincoln, NE, USA
Car lost power three times in the last two weeks. Twice while driving, one of those times was on the highway, and the third time when stopped at a red light
- Feasterville, PA, USA
The contact owns a 2016 Jeep Compass. The contact stated while driving 65 mph, the vehicle loss motive power without warning. The vehicle came to a stop in the middle lane of the roadway. After several attempts, the vehicle restarted and was driven to the residence. The vehicle was not diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was 58,500.
- Trevose, PA, USA
For a while now when my car accelerates between 3 and 3.5 rpms the throttle control sensor goes off, and when that happens traction control turns off check engine light goes on and I cant go over 20mph.
- Epsom, NH, USA
My 2016 Jeep Compass began stalling while idling at stop lights as well as stalling while driving last week. I've googled and I see that several Jeep owners are having this issue as well. I've not found a recall for my specific VIN, however, there was one issued for Dodge and Jeep manufactured from may, 8, 2016 - July 12, 2016. Crankshaft and camshaft sensor wire harness not manufactured correctly, this is mainly for 2.0 L and 2.4 L engines. Recall # S89/NHTSA hov-907. This is outrageuous! auto shops can't seem to diagnose this issue properly, but somehow the NHTSA did! my car is in the shop as I write this, I"ve missed two days of work and I am very upset that this vehicle has been sold, and so-called inspected prior to being sold. This recall was issued back in January of 2017, the statement was dated February 2017. I bought my Jeep in January of 2018, I am the second owner, and now, I F eel as though Chrysler is covering this up by not issuing a total recall on all vins this should have been sent out to all dealers, especially pre-owned dealers.
- Johnston, IA, USA
Car throwing catalytic converter code. Was in shop 3 times this year with engine issues. Stalling out on me in the middle of nowhere. Misfiring on multiple cylinders. Driving up hills overheats losses power only goes 40 mpr up hills. Cuts out randomly.
- Santa Margarita, CA, USA
I was driving up a mountain highway doing about 55 miles an hour and my car completely stalled out. It's like my car just completely shut off but I still had power. I was able to drift off onto the side where it was confirmed my car had just shut off. I tried restarting it three times with no success. I waited a few minutes and tried to restart it and it started. I tested it and it was running so I tried to get back on the highway where it instantly shut off again this time the engine shut off again and I lost control of my steering and just rolled backwards. No warning lights came on. I had to have it towed back down the mountain. I would like to note I had sufficient gas and oil. My car gets serviced regularly and I've had no other issues with it until now. I would also like to note I have found other recalls on this exact make and model for engine failure! where the exact same thing happened to others.
- Keenesburg, CO, USA
The contact owns a 2016 Jeep Compass. The contact stated while driving approximately 30 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle fluctuated between 0 - 1,000 RPM. The vehicle was towed to bay Chrysler Dodge Jeep Ram (636 15th St, panama city, fl 32401; (850) 785-1591) and it was stated that the cam shaft needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that VIN was not included in a recall. The approximate failure mileage 68,000.
- Panama City Beach, FL, USA
On Tuesday, 9/15/2020 I went to turn on my Jeep Compass from my driveway and it would not start. However the check engine light came on. Later that evening I tried starting my Jeep again, it started with no problem, and the check engine light was now off. On Friday, 6/18/2020 I took my vehicle to advanced auto where they checked my battery, alternator, and starter - all 3 items came back good. On my way home from advanced auto I was stopped at a traffic light on South railroad street in palmyra, pa. When the light turned green for me to go, I went to release my foot off of the brake and the vehicle just completely shut off - it was just completely dead, nothing was working. I then went to put my foot back on the brake, and I felt pressure underneath the brake that wouldn't allow me to completely press it down. After a few minutes I tried turning my key and restarting the car, and it turned back on and I was thankfully able to drive it back home. On Monday, 9/21/2020 I called a tow truck and had it towed to ladd-hanford in lebanon, pa. On 9/22/2020 kelsey shellehamer called me from ladd-hanford to inform me that the crankshaft sensor was faulty, that there had been recalls for the same model but just not my year, so she was going to call Chrysler and see if they would pay for it anyway. On 9/23/2020 I received another call from kelsey. She stated that she spoke to Chrysler, their warranty department and also mvp, all of which declined responsibility for fixing the part.
- Palmyra, PA, USA
The contact owns a 2016 Jeep Compass. The contact stated that while driving, the vehicle loss motive power and stalled without warning. The failure was intermittent and recurred several times. The vehicle was taken to an independent mechanic who replaced the crank shaft sensor however, the failure persisted. The local dealer and manufacturer were not notified of the failure. The failure mileage was 52,000.
- Norcross, GA, USA
The engine stalled without warning five times while driving between 8-24-20 and 8-30-20.the RPM's went to 0 and no power steering or power brakes. I spoke to tyler at la porte Chrysler in la porte, in and set a service appointment. A S89 recall had been issued, but an incomplete recall had been performed. Only two of three wiring harnesses had been replaced. They still have my vehicle. I do not feel safe driving it not knowing when or where it may stall. It stalled under a variety of circumstances, busy thoroughfare or at the atm.
- La Porte, IN, USA
Car will not start, has power but no turnover, no crank. It happens randomly, have had battery, alternator and starter checked, ignition and keys but no codes kicking out. Dealer has been able to replicate issue however no idea what the cause is. There isn't a specific time or reason it just happens. Sometimes you can just shut it off and try again and it starts and sometimes it lets me sit for 15 - 30 min before it starts. Currently the car is back at the dealership but they have no clue.
- York, PA, USA
About 2 weeks ago after I put gas in the car the check engine light came on we checked everything cannot figure out anything wrong with it then the airbag lights came on so we took the battery out put it back in and reset the lights. The check engine light came on the next time I drove it. Roughly 3 or 4 days after that it was morning it was misty the roads were wet I went about 5 blocks took a right turn went another 5 blocks took a left turn and all the sudden anti skid lights came on then the airbag light came on and then the lightning bolt light came on the car had no power. Soi pulled it over and we had it towed home I had a diagnostics test in it's C1221 I believe was the code we have not drive it since.
- Tracy, MN, USA
Our vehicle acts as if it has an electrical problem, radio no longer works but clock does, engine crack shaft makes it hard for vehicle to start. Car was checked for batter, alternator and starter and check out all good. It struggles to start just started a few weeks ago. It takes alot to build speed sometimes and stalls sometimes acting as if it wants to cut off.
- Mesquite, TX, USA
Car will not start makes clicking noises. Have all power, lights, radio, air conditioning but wont crank. Took it to the dealership and said it might be the key fob so got a new one. Worked for about 2 months and is starting again. The auto start will start it but when I put the key on and put it in the on position it shuts down. If I let it sit for a moment it starts.sometimes it doesnt happen for a week or two, sometimes a couple times a day. I dont want it cutting off on me while driving the busy roads I have to travel on.
- Fombell, PA, USA
The car has been to multiple Jeep dealerships and it keep stalling and shutting down but no problems found. It has shut down in traffic! this has happened on multiple days. We have checked recalls and none apply to the Jeep. I have two small a kids and this is absolutely ridiculous.
- South Shore, KY, USA
When the vechile is stopped at a red light or stop sign the motor will just stall we will have to put it in park and then start it again and it will be fine it doesn't happen all the time but I have had it a year and it's happened 4 times and we just had the throttle body replaced and it's still doing
- Cleveland, OH, USA
While merging onto the 110S from the 10E, the engine turned itself off. I was going almost 60 mph. The steering column was completely locked into place as the vehicle began to slow, preventing me from being able to steer effectively. I had my two children in the car - my 1 year old daughter and my 7 year old son. Luckily, I was not involved in an accident. I wasn't able to get onto a shoulder completely as I couldn't steer. I turned the key into the engine off position, waited a few seconds and turned the engine over. It started with no problem. However the check engine light turned on. The engine light was no longer on when I started the car several days later - I didn't drive it for obvious safety reasons. I took the vehicle to a mechanic for a diagnostic who told me that the vehicle is in need of a new crank shaft sensor and two cam shaft sensors - that all three should be replaced at the same time. I called Jeep, after a friend sent me a recall notice on 2016 Jeep compasses with this same issue. I was informed that my car's VIN did not match the vehicles that were recalled despite experiencing the same dangerous mechanical malfunction.
- Los Angeles, CA, USA
- Albuquerque, NM, USA