10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
8,642 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #7

Oct 152018

Compass

  • 2,350 miles
On three separate occasions while coming to a stop the brakes started to pulsate, once stopped the car stalled and engaged the parking brake all by itself and would not accelerate or go into park or turn off, for 7 minutes while in the middle of an intersection. Also, screen display jumps between apps on its own and won't allow me to change or touch anything on the screen, glitches and holds two apps at once for extended periods of time.

- Hawthorne, FL, USA

problem #6

Sep 172019

Compass

  • 4,300 miles
My car had stalling and shutting off problems while driving in three occasions, one day it happened 2 times, after a stop light, immediately after the vehicle restarted and then again after a stop sign, this time the check engine sign was on as a result. 3rd time it was when restarting after an intersection stop, when crossing after turning left, fortunately the car continued to the other end with the 1st acceleration impulse, and this time it turned on the emergency brake.

- Miami, FL, USA

problem #5

Sep 302019

Compass

  • 14,246 miles
Brakes grab dangerously hard. And, transmission gets stuck in first gear, very dangerous when it occurs on a freeway or interstate highway. This is an avis rental car from the philadelphia airport. They rent very low standard cars for economy rentals.

- Avon Lake, OH, USA

problem #4

Aug 282019

Compass

  • miles
I will be driving and while at a stop light or stop sign my emergency brake will come on without me realizing it.the car is still running at this time and when I step on the gas the car will just roll into the middle of the intersection and stop. I have tried just clicking it off, but the emergency brake will not come off until I turn the car off and then back on. This is my second 2019 Jeep Compass. The first one I had only 4 days because the emergency brake was coming on at almost every stop I made. The 2019 Jeep Compass that I have now has done it a total of 6 times since I have had it, and I have had it for about 2 months. I have taken it to Jeep 3 times, but there are no codes that pop up and of course the problem doesn't occur during the short time that they have the car. This problem occurs when the car is at a complete stop whether I am stopping at a stop sign or light.

- Bakersfield, CA, USA

problem #3

Aug 162019

Compass

  • 4,500 miles
Terrible breaking and poor traction control while breaking, causing the car to slide all over over the road

- Cary, NC, USA

problem #2

Jun 292019

Compass

  • 431 miles
The contact owns a 2019 Jeep Compass. While driving 45 mph, the vehicle began to hesitate. The contact had to depress the brake pedal to the floorboard to stop the vehicle. The contact stated that the emergency brake button failed to function. The contact stated that multiple unknown warning indicators were illuminated. The vehicle was taken to posner park Chrysler Dodge Jeep Ram Fiat (located at 42650 us-27, davenport, fl 33837, (863) 438-3333) multiple times, but the failure could not be duplicated. The dealer replaced the emergency brake, but the failure continued. The manufacturer was not notified of the failure. The failure mileage was 431.

- Davenport, FL, USA

problem #1

Mar 232019

Compass

  • 300 miles
Leased a brand new car on 3/23/19. The same day the car made weird noises, informed dealership brought it back 2 days later and I was informed after not having the car for almost 3 weeks that the entire brake system ended up being replaced. Went on 5/6 to pick up car after it was repaired and broke down again, and car broke down in the parking lot of dealership. The car was in drive when emergency brake and engine failed on a Suburban side street. Full description is in document below

- Closter, NJ, USA