6.3

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,651 miles

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« Read the previous 20 complaints

problem #5

Jul 182019

Compass

  • 100 miles
2019 Jeep Compass latitude purchase date: 7/14/19 mileage: 26 first incident: 7/16/19 mileage: Approx 75 on way home from work approx 7:00pm. Auto start/stop feature engaged, stopped at stop light in traffic. Engine shut down as normal, traffic light turned green, took foot off of brake to accelerate, car would not accelerate and had to put it into park and press the start/stop engine button to get the car to restart and then ran as normal second incident: 7/18/19 mileage: Approx 100 on way home from work approx 5:30pm. Auto start/stop feature disabled, driving down the road, car in front turning right, slowed down to allow the other car to turn, Compass would not accelerate again afterwards. Pulled over and stopped completely, emergency brake light came on and alerted that it had somehow been engaged (I did not engage it). Had to put car into park and press start/stop engine button to restart car, then drove as normal. As a result of these two incidents I do not feel safe driving this car.

- Deerfield Beach, FL, USA

problem #4

Apr 292019

Compass

  • 300 miles
I bought a 2019 Jeep Compass limited 5 days ago all seemed well at first then on the fifth day I went on my lunch break and car would not turn on. Tried locking, unlocking, pushing the start button repeatedly. After about 20 minutes car started on the way to my destination the car stalled and would not turn on and after a few minutes finally restarted. At the destination car again would not turn on after being stationary.

- Berlin, NJ, USA

problem #3

Apr 092019

Compass

  • 2,000 miles
Less than 2500 miles as of today. Since start of lease in January: Check tire pressure system light on, checked 5 times pressure is fine. Car stalls and stops when driving on highway. Does not accelerate. Car fails to start, says press brake and start button but does not start until 3X of turning off and on. Sometimes D flashes; sometimes a@ flashes on screen. Does not always restart at traffic lights when a@ is not pressed. For this reason I always press a@ to reduce stalling. Car will not initially start when a@ is pressed. In the last three weeks: Engine not warm enough notice appears constantly despite warming car 5 plus minutes in 60 degree weather. Rear passenger speakers crackling and static sounds. Strange creaking sound when accelerating, braking or driving around 30-35 mph. Stalling/gear issues/flashing R and D caused car to go forward over parking lot bump and into gravel ditch instead of reversing.

- New York, Ny, NY, USA

problem #2

Jan 142019

Compass

  • 2,216 miles
The contact owns a 2019 Jeep Compass. On several occasions, while attempting to start the vehicle, it failed to start. The failure left the contact stranded on three occasions. Additionally, the air bag warning indicator illuminated. The vehicle was taken to kendall Dodge Chrysler Jeep Ram (located at 13355 sw 137th ave, miami, fl 33186, (786) 231-2120) to be diagnosed, but the dealer was not able to duplicate the failures. The vehicle was not repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 2,216.

- Miami, FL, USA

problem #1

Dec 132018

Compass

  • 0 miles
The contact owns a 2019 Jeep Compass. The contact stated that the vehicle stalled more than 35 times without warning. Lester glenn Chrysler Dodge Jeep Ram Fiat (1199 route 37 w, toms river, NJ 08755, (732) 240-8832) was notified several times, but had been unable to replicate and diagnose the failure to provide a permanent remedy. The dealer indicated that the vehicle's computer may be the source of the failure; however, the part was on back order until mid March of 2019. The vehicle was not repaired. A loaner vehicle option was not provided. The contact was uncertain if the failure was related to NHTSA campaign numbers: 18V524000 (electrical system), 17V670000 (engine and engine cooling), and 16V907000 (engine and engine cooling). The manufacturer was notified of the failures and the contact was waiting on a response to determine the guidelines to repair the vehicle. The failure mileage was 0.

- Toms River, NJ, USA