10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
2,023 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #7

Aug 232019

Compass

  • 6,673 miles
This is my third complaint on this 2019 Jeep Compass. While driving the vehicle stalls and the emergency brake and other lights come on. The vehicle is unable to be restarted and has to be towed. The dealership has updated software, and now has said that the car is low on oil every three weeks and that's why it stalls in the middle of traffic extremely dangerous and I have a baby on the way!. the oil change indicator doesn't ever show up and the manufacturer just gives the run around.

- Berlin, NJ, USA

problem #6

Aug 162019

Compass

  • 4,500 miles
Terrible breaking and poor traction control while breaking, causing the car to slide all over over the road

- Cary, NC, USA

problem #5

Jun 082019

Compass

  • 30 miles
Vehicle will not start. 1st time was the day I purchased the car with only 41 miles on it. I had it parked at my home and entered the vehicle to go somewhere when I pushed the start button the radio and ac came on and the screen said on however it would not turn over. Don jackson came and picked the vehicle up which at that time it cranked up with no problem. They had my car all day. 5 days later the car did same thing now don jackson has the vehicle again. The car has 88 miles on it and I had it for 7 days in which 3 of those days the dealer have it and can't find the problem

- Union City, GA, USA

problem #4

Apr 292019

Compass

  • 300 miles
I bought a 2019 Jeep Compass limited 5 days ago all seemed well at first then on the fifth day I went on my lunch break and car would not turn on. Tried locking, unlocking, pushing the start button repeatedly. After about 20 minutes car started on the way to my destination the car stalled and would not turn on and after a few minutes finally restarted. At the destination car again would not turn on after being stationary.

- Berlin, NJ, USA

problem #3

Apr 122019

Compass

  • 2,500 miles
Update to my previous complaint: I leased this car on January 12, 2019. It is brand new. The car was having trouble starting again today and yesterday. I turned it on the normal way and it was fine in park, but when I switched to drive it shut off. The D started flashing (again) so I put it back in park, and the console told me to press the brake and press stop/start, which I did attempt but the brake was locked and this did not work. The red lightning bolt and check engine light both came on. The red lightning bolt warning light indicates a problem with the electronic throttle control. It also stalled and was hard to steer as usual now, though putting it in 4WD makes it a bit easier to control. I am now even more scared to operate this vehicle and feel like it is going to fall apart while I'm driving.

- Bronx, NY, USA

problem #2

Apr 092019

Compass

  • 2,000 miles
Less than 2500 miles as of today. Since start of lease in January: Check tire pressure system light on, checked 5 times pressure is fine. Car stalls and stops when driving on highway. Does not accelerate. Car fails to start, says press brake and start button but does not start until 3X of turning off and on. Sometimes D flashes; sometimes a@ flashes on screen. Does not always restart at traffic lights when a@ is not pressed. For this reason I always press a@ to reduce stalling. Car will not initially start when a@ is pressed. In the last three weeks: Engine not warm enough notice appears constantly despite warming car 5 plus minutes in 60 degree weather. Rear passenger speakers crackling and static sounds. Strange creaking sound when accelerating, braking or driving around 30-35 mph. Stalling/gear issues/flashing R and D caused car to go forward over parking lot bump and into gravel ditch instead of reversing.

- New York, Ny, NY, USA

problem #1

Mar 152019

Compass

  • 700 miles
The Jeep Compass is equipped with a very dangerous ess start/stop system. First you must deactivate it every time you start the vehicle. Secondly when the vehicle shuts off at a stop light or stop sign, it feels more like it stalls than shuts off, a shudder goes thru the vehicle and the engine sputters and dies. Take your foot off the brake and maybe it will restart the vehicle, maybe not. Mine sputtered to life but had no power, very slowly the vehicle sputtered into the middle of an intersection and I thought the car was going to stall and quit in the middle of the intersection. (I have read about this happening to hundreds of Jeep Compass vehicles. Luckily I was able to get it to the side of the road and shut the car down. I waited about 10 minutes restarted the vehicle and turned off the ess system. This is a very dangerous system, and Jeep should be forced to recall it and fix it, or give owners a way to permanently deactivate it without having to unplug things under the hood that result in warning lights on the dash. Extremely poor and dangerous designed ess system. Please do not wait until someone dies to make them fix this!!!! it affects all 20117.5 - 2019 model year vehicles equipped with the ess system.

- Ware, MA, USA