9.7

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
543 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #2

Dec 012022

Compass

  • miles
I was on the entrance ramp for the freeway and the gas pedal disengaged. I could not accelerate and my car slowed down. A message on the display said to service electronic throttle. This has happened to me twice. My car is barely six months old. I was going 40 mph at the time. Today, I was getting into my car after picking up lunch and as I sat down, the alarm went off for close to 4 minutes. I unlocked and locked the key fob, I started the car and turned it off, and repeated everything about twenty times. I'm in a very public place sitting inside of a car whose alarm won't shut off...anyone could've called the police on me. Someone probably did. The alarm is supposed to shut off at 90 seconds, why didn't it" Why have an alarm that won't disengage" When I press the button to disable the auto stop/start, my car will jerk a few times and a message will pop up to service the auto stop/start. This first happened two days after I got the car (less than 100 miles on car) and it's probably happened close to ten times by now. I'm usually going about 30 - 40 mph when this happens.

- Detroit, MI, USA

problem #1

Nov 102022

Compass

  • miles
This vehicle has two dangerous issues: 1) It brakes unexpectedly and for no reason during drive. This has happened to me at least 3 times while driving on the freeway without any cars close in front or around me. Bells and whistles just go off all of a sudden and vehicle brakes for no legitimate reason, throwing me forward. 2) This vehicle stalls while driving. This has happened to me 6 times. Engine just falls dead while in drive. I have to put it in park and restart the engine. This could get me killed.

- Houston, TX, USA