8.7
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,921 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Start/stop system. (Shuts engine off at red light, then turns back on when you take foot off brake and press gas) Was at a red light, when light turned green the car did not move. Had to put the car in park and hit the ignition button a few times before it would go.
- Mahwah, NJ, USA
Car has overheated and needed to be towed twice, the most recent being today. Car overheats suddenly and breaks down in unsafe locations including the interstate. The car has been to the dealership four times for engine problems with no fix. Check engine light comes on after car overheats.
- Cooperstown, NY, USA
When I was traveling on the highway at 65 MPH, the car suddenly stalled placing my life in great danger, it was also difficult to steer off the road as it would not restart nor accelerate. Once the car was over to the side of the road it would not restart after several attempts. The car restarted after 1 hour of being on the side of the road and I drove it home, 2 days later it would not start when attempting to drive it for repair. The vehicle has been towed to the Chrysler dealer where it was purchased.
- Westlake, OH, USA
Please see uploaded documents for a personal account of all issues on the 2022 Jeep Compass. Yes, it is available for inspection. No warning indications prior to incidents. I went to dealership & they are aware of issues with the mechanical & electrical system, however they did not offer any resolution. No, the vehicle has not been inspected by the manufacturer or anyone else. The issues began within a few days of being bought on 9/12/22. The incidents are random, ongoing, and increasing. No, the issues have not been reproduced or confirmed by anyone. I live 2 hrs from the dealership, however I have made numerous trips to them & on 1/24/23 did make them aware of the problems in writing. I have tried returning the vehicle on several occasions. No one would work with me, return phone calls or emails. They did agreed to a trade but with a $10,000 charge for trading this vehicle in for another one just like it but cheaper cash price of $32,595. That was 9/22/2022, 10 days after signing the contract. However I have been calling & email the salesman & business manager from day one. I am convinced they sold me a Lemon & are preditory lenders considering how they have treated me. The salesman tore the window sticker off the Jeep, waded it up & threw it away the night it was bough. He also did not give me my trade in license plate, or my extra key fob to the new vehicle. I have since gotten the key fob on a trip there. The license plate is gone. I have called & went by numerous times with no one willing to work with me concerning the Jeep on all situations. I have since learn Base MSRP is $26,525. My contract was written for $38,864 in total. Cash price was $35,305. They also financed a down payment through a credit card company when told I had no down payment of $3,000, which is a separate payment. I am not sure this is where I complain about Preditory Lending but I thought it wouldn't hurt to share my situation considering the issues I am having with the physical vehicle.
- Vici, OK, USA
I was on the entrance ramp for the freeway and the gas pedal disengaged. I could not accelerate and my car slowed down. A message on the display said to service electronic throttle. This has happened to me twice. My car is barely six months old. I was going 40 mph at the time. Today, I was getting into my car after picking up lunch and as I sat down, the alarm went off for close to 4 minutes. I unlocked and locked the key fob, I started the car and turned it off, and repeated everything about twenty times. I'm in a very public place sitting inside of a car whose alarm won't shut off...anyone could've called the police on me. Someone probably did. The alarm is supposed to shut off at 90 seconds, why didn't it" Why have an alarm that won't disengage" When I press the button to disable the auto stop/start, my car will jerk a few times and a message will pop up to service the auto stop/start. This first happened two days after I got the car (less than 100 miles on car) and it's probably happened close to ten times by now. I'm usually going about 30 - 40 mph when this happens.
- Detroit, MI, USA
This vehicle has two dangerous issues: 1) It brakes unexpectedly and for no reason during drive. This has happened to me at least 3 times while driving on the freeway without any cars close in front or around me. Bells and whistles just go off all of a sudden and vehicle brakes for no legitimate reason, throwing me forward. 2) This vehicle stalls while driving. This has happened to me 6 times. Engine just falls dead while in drive. I have to put it in park and restart the engine. This could get me killed.
- Houston, TX, USA
- Virginia Beach, VA, USA