10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #26

Dec 222022

Compass

  • miles
The display, where the speed and other pertinent information is displayed, is in dark or night mode. It is very if not impossible to see during daylight hours. It is very distracting not to be able to see the information that you should be able to this vehicle.

- Negaunee, MI, USA

problem #25

Apr 032023

Compass

  • miles
While driving down the radio, my infotainment system began flashing on and off, failing to properly load. This can cause a distraction in the vehicle, leading to an accident. The dealer stated could not duplicate.

- Plattsburgh, NY, USA

problem #24

Jun 272023

Compass

  • miles
The backlight for the center cluster display is failing to properly illuminate during daylight. This causes it to be hard/impossible to see during day time hours. There is currently a recall for the 2022 Jeep Compass having the same issue, however mime does not fall under the recall. I would advice looking further into the recall, because it appears more vehicles are affected than stated.

- Plattsburgh, NY, USA

problem #23

Jan 012023

Compass

  • miles
My cluster display has been on dark night mode since January 2023. I purchased the vehicle in April 2022. During the day, I cannot see the cluster display, and have missed gas warning lights, low tire lights, and other emergency lights due to the dimness of the screen. It is a hazard to drive as daylight is longer-- and the navigation screen is also impossible to see during daylight hours. There is no way to brighten either the cluster display or navigation system. The dealership confirmed the issue and instructed me to sit back and wait for an update in January, and there have been no updates yet.

- Westwood, MA, USA

problem #22

Mar 012023

Compass

  • miles
During the day the the instrument cluster that has a speedometer doesn't have any brightness so I cannot see the speed or warning lights. I took my car to the dealership and they said there is no solution to that problem right now and multiple vehicles have the same issue since September last year.

- Burtonsville, MD, USA

problem #21

May 102023

Compass

  • miles
My dash lights will dim automatically during day and can-??t dim dash lights at night very frustrating

- West Seneca, NY, USA

problem #20

May 212023

Compass

  • miles
Dash cluster lights do not illuminate in daytime, not visible in daytime driving conditions, also gps screen same problem.it is a dangerous distraction.went to dealer and they said Chrysler is aware of problem, but there is no fix at this time.

- Amsterdam , NY, USA

problem #19

Jan 152023

Compass

  • miles
Vehicle is experiencing the same issue for recall 15A, NHTSA Campaign Number 23V058000. The instrument panel no longer adjusts its lighting, and remains extremely dim at all times. This is especially detrimental during the hours of daylight. Vehicle is a 2022 Jeep Compass, similar to those under recall 15A, and is not currently listed for the recall. FCA refused to take the complaint until a dealer officially identifies the issue. The local dealership wanted to charge ~$160 for a diagnostic check.

- Woodbridge, VA, USA

problem #18

May 082023

Compass

  • miles
I have insufficient backlighting of the instrument panel center cluster display. making it unreadable during daylight driving. I see there was a recall on this but dose not come up for my compass. With not knowing speed can be unsafe driving. I talked to dealer about this and They know of this issues and said they know of 3 more from that deal with same issues.

- Blairstown, IA, USA

problem #17

Feb 012023

Compass

  • miles
I found online there is a recall for 90 cars that have a lighting issue with the display making it hard to see the dash during the day and/or in the sunlight. My car has this issue but no recall issued on it. It's a driving hazard, especially when sunny, because you can't read how fast you are going. It's an accident waiting to happen when someone is too focused on trying to see to avoid a speeding ticket instead of focusing on the roadway.

- West Bloomfield, MI, USA

problem #16

Feb 112023

Compass

  • miles
The dashboard screen and main screen have been stuck in night mode for months. This makes driving during daytime hours extremely difficult because the dashboard screen cannot be seen. This screen includes, but is not limited to, speed, tire pressure, lame departure warning, and temperature. The vehicle has been to the dealer multiple times and the manufacturer has been contacted. The problem has been known to the manufacturer since at least November 2022. A recalled was issued describing these problems. However, this vehicle was not included in the recall and while my dealer received permission to order the parts, the parts are still not even available to perform the repair and there is no ETA on when they will be ready.

- Frankfort, KY, USA

problem #15

Nov 012022

Compass

  • miles
Both the center digital cluster screen as well as the center radio screen have gone dim back in November 2022 and have not come back to normal brightness since. Both are not able to be seen during the daytime hours. I have had my vehicle at my local dealership twice and was told to wait for a recall and that there was nothing they can do. I cannot see my gas milage or gage during the daytime. I cannot view the digital speedometer during the day time either. I am at a loss on what to do with this issue. Jeep has provided no fixes. This is a safety issue especially during the day time. I cannot see my screens!

- Scranton, PA, USA

problem #14

Nov 072022

Compass

  • miles
Center cluster on dash (fuel level, eco save meter, etc.) is stuck in night time mode. I've tried everything to reset so I can see my dash durning the day. Its so dark that I ran out of gas during the day becuase I could see my fuel level! dealership wants my vehicle for 5 days to figure it out and they dont know what to do. Fix this please! it started a month after I bought the car. (9 miles first drive, went dark around 3,000 miles, still dark after 10,000 miles) this is very frustating when you cant see your dash!

- Summerville, SC, USA

problem #13

Feb 072023

Compass

  • miles
I have two issues with my vehicle. The first is the lighting on the instrument panel. As of February 7, 2023, the center display in my vehicle appears to be stuck in night mode, resulting in an inability to see the fuel gauge or warning lights during daylight hours. I have taken it to my dealer to report the issue, and they said that is a known issue with 2022 jeep compasses but they are not aware of how to fix it. The service technician agreed that it would be hard to deal with and dangerous to drive. I have hence found the recall information on the on the NHTSA site, but when I enter my VIN number, it says there is no recall for my vehicle. The second issue is that the forward collision warning light is constantly on. When I go into the vehicle settings, it sometimes shows that the forward collision system is on, but the warning light is on, so it's unclear to me whether the system is on or not, which is also not a safe situation. I noticed the issue intermittently in 2022 and reported it to my dealer in February of 2023 but they were not able to fix it.

- Oconomowoc, WI, USA

problem #12

Feb 162023

Compass

  • miles
Screen stuck in night mode & I have bad eyes & need sunglasses during the day. Therefore I cannot see my speed or gauges at all during the day. Already have a speeding ticket because of

- Apo, NY, USA

problem #11

Mar 012023

Compass

  • miles
Dashboard cluster display is not visible during daylight

- Berea, OH, USA

problem #10

Feb 012023

Compass

  • miles
Dash lights will not dim and will not respond to dimmer switch. This causes a dangerous glare when driving at night and causes visibility problems. I am unable to drive my car at all in the dark

- Watauga, TN, USA

problem #9

Sep 302022

Compass

  • miles
Vehicle will not switch to night mode for interior dash and infotainment system display. The center touch screen unit has already been replaced for a separate problems of it turning itself off and staying black with no access to touch screen controls. The option to adjust the night settings is greyed out, so it cannot be selected to adjust. Daytime setting has to be adjusted to lowest setting and is still extremely bright while driving at night. I have had this vehicle into the dealership several times for this issue, the last time the service manager had to drive the vehicle at night to "duplicate" the problem. I had to go to the dealership, sit in the car and show him exactly what was going on. It is very difficult to drive at night with bright dash and center display lights. I have reported this as a safety issue several times in writing. I was told Jeep is working on a fix for this problem, but it has been several months now, with no fix. I email weekly for an update.

- Butler, PA, USA

problem #8

Feb 182023

Compass

  • miles
The Compass has been stuck in -??night mode, -?? cannot adjust the navigation panel or more importantly, the dashboard. I cannot see the dashboard in daylight, not able to see mph, any warnings etc. I see there is a recall but my car is not listed. I took it to the dealer in mid March 2023 and they said there was nothing they could do. Please help! I purchased this vehicle used and the issue was present.

- Pollock Pines, CA, USA

problem #7

Feb 252023

Compass

  • miles
My dash and radio can-??t decipher when it-??s night or day. Screen is dark during the day and I can-??t see how fast I-??m going or where I-??m going. It was working fine for about three weeks into me having the car. Now it doesn-??t work I just purchase this car. Problem has been confirmed by a dealer. The problem happened on February 25, 2023.

- Fort Washington, MD, USA

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