Affected Component: EQUIPMENT ADAPTIVE/MOBILITY

Date Published
MAR 09, 2022
NHTSA TSB #
10212387
TSB Document
Summary
UBE, UEE, UBU, UEU, UFE, UPE, UFU and UPU Radio Enhancements This bulletin involves updating the radio with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B15A1-00 - Media Port 1 Connection. B15A2-00 - Media Port 2 Connection. B15A3-00 - Media Port 3 Connection. B15A4-00 - Media Port 4 Connection. Customer may also experience one or more of the following: Auto button on climate control screen not present. When Voice Recognition button is pressed on radio, wrong message is displayed.Displays Bluetooth Pairings instead of connect Apple Carplay® or Android Auto® device. Wifi hotspot password always shows "null". Can't use feature. Wifi hotspot name not recognized on customers cellular device. Language selection on radio can't be saved after selecting. Wrong date format displayed using Korean language. Radio display is blank (rear view camera still operable). Radio touchscreen inoperative. Zoom In/Out button inoperative for rear view camera. Rear Cross Path Mode and Blind Spot chime keeps playing when object isno longer present. Irregular chime frequency. Time format does not change from military to 12-hour format. ABC Jump Keyboard will not display. FOTA unable to receive software update due to head unit not checking intothe server although it is being driven everyday. Pressing mute hard key while on phone call does not mute microphone. Adjust clock settings shortcut in home screen does not navigate you to theright screen. SXM radio stuck on current channel, no audio and can't navigate to otherchannels using soft keys or knob.