10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,265 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2020 Jeep Gladiator:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad

« Read the previous 20 complaints

problem #134

Nov 182022

Gladiator

  • miles
my wife and I were driving on a freeway each time this happened. After driving over a bump in the road, the front end vibrated violently to the point we had to slow down drastically and pull over. It controlled okay after slowing down to a very slow speed. This has happened approximately 5 times. We are scared to drive this vehicle. It causes the steering wheel to vibrate. We called the dealership today (Sat.) noone called back but we will call them Mon. This vehicle is too dangerous to drive.It has between 27 and 28 thousand miles. It has never been off road.We bought it new off the lot and will pursue this with the dealer. We wanted to report it before someone is in an accident. It is available for inspection.

- Bridgeport, TX, USA

problem #133

Jul 282022

Gladiator

  • miles
I have been having problems with my steering 17 thousand miles after I bought this 56k dollar jeep. sometimes the steering wheel locks to the left or to the right when pulling out of parking lots.than it also pulls to the left in the high way. My motor mounts also are not good any more because they make noise and my motor rocks back and forth.The shock absorbers all 4 also need replacement. This jeep is steering and handling is very unstable and I don-??t feel safe driving it. My starter needs replacement for the 3rd time. my gas consumption is 10 miles to the gallon!!!!my day running lights don-??t turn on and this issue with lights and electrical problems been with this jeep since 7k miles after I bought! If you leave this jeep on you can take the keys with you it some one can just drive off no keys necessary. my speakers are sounding scratchy for a long time and no repairs to this yet. 35k miles driven, my jeep has been at the dealership for several times getting all kinds of repairs.

- San Antonio, TX, USA

problem #132

Jul 182022

Gladiator

  • miles
I need help with the service shifter message, the truck get un drivable after this message blinks three times, is so annoying bc you loose power steering control and the truck don-??t go up to 3000 rpm, please fix these Issues

- Houston, TX, USA

problem #131

Mar 282022

Gladiator

  • miles
at 70 mph after hitting expansion joint, the steering wheel and front end will violently shake until speed is below 50 mph. Dealership acknowledged this a known problem with jeeps-aka the death wobble. They think it is the tires but cannot replace them with fiat-chrysler approval. this is an absolutely unsafe scary to operate vehicle.

- Zion Crossroads, VA, USA

problem #130

Mar 212022

Gladiator

  • 21,633 miles
The contact owned a 2020 Jeep Gladiator. The contact stated while driving approximately 65 MPH, the vehicle began to shake violently. The contact stated that the steering and brakes still functioned as needed and was able to safely exit the highway. The contact stated no warning light was illuminated. The contact had taken the vehicle to a dealer, where it was diagnosed with a severe oscillation event and advised that the tie bar and steering gear needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 21,633.

- Santa Rosa Beach, FL, USA

problem #129

Mar 022022

Gladiator

  • miles
This vehicle wanders and pulls you all over the road if your going over 30 miles an hour. Steering is very hard to control and feels like you can can over correct if not careful.

- Edison, GA, USA

problem #128

Feb 222022

Gladiator

  • miles
The vehicle wants to wander from side to side when you go over 30mph. You arfe constantly having to correct for it.

- Winter Haven, FL, USA

problem #127

Feb 162022

Gladiator

  • miles
My wife and I took delivery of a brand new 2020 Jeep Gladiator Sport on 4/28/2021. The vehicle is completely stock and has only been serviced by the dealership we purchased it from. In October 2021, we drove over a defect in the highway at approximately 70 miles per hour. The entire vehicle started shaking. It felt like the shaking was coming from the front suspension and steering. We pulled off the highway to the shoulder. As we slowed to about 50 miles per hour, the shaking stopped. There were no warning lights or indicators before, during or after this event. The incident was very frightening and could have led to losing control of the Jeep on a very busy 4 lane highway. We took the vehicle to the selling dealership to have it looked at. The service manager could not duplicate it but a steering damper replacement was ordered. We were able to duplicate the shaking in the same location on 10/21/2021 at 55 miles per hour and again 10/22/2021 in the same location, at 58 miles per hour. It happened several subsequent times. The steering damper was replaced on 12/13/2021. There were 12,887 miles on the Jeep then. The "Death Wobble" still occurred. A new steering gear was ordered by the dealership. The steering gear was replaced 2/14/2022. Mileage now 15,502 miles. As I was driving home from the dealership on 2/14/22, I ran over a transition strip onto the entry ramp to a 4 lane highway. I was going 70 miles per hour. The shaking started and was shaking so hard, my face skin was vibrating as were the numbers on all the gauges. If I were not kind of expecting this, I could have easily lost control. And as I was in a curve, I would have crashed in the very busy highway. The shaking did not stop until I was below 50 miles per hour on the exit ramp. The dealer has not been able to reproduce this. And to this point, the manufacture has not inspected the vehicle. Which they are able to do at anytime.

- Cleveland, GA, USA

problem #126

Feb 052022

Gladiator

  • miles
Driving at 68mph a a very drastic wobble in the steering occured. Have an appointment with jeep dealership. Truck has thirty eight thousand miles with no warning of any kind. Sudden and abundant violent shaking.

- Somerville , TX, USA

problem #125

Jan 202022

Gladiator

  • miles
Driving at speeds between 55-75 mph, when the gladiator hits a bump in the road (most commonly a straight bridge gap) the entire front end shakes uncontrollably. When speeding up the shake gets worse. The only remedy is to drop the speed 7-10 mph to stop the shaking. The jeep has been taking in and the steering dampener was replaced, the problem started again about 1 year later. It seems to be worse when the temperature is below 40 degrees.

- Lakewood, CO, USA

problem #124

Jan 052022

Gladiator

  • miles
First, my secondary battery died 1.5 yrs into ownership and completely disabled my vehicle at a stop light, which left me nearly getting slammed into multiple times from the rear at an extremely busy intersection. There was no warning that the battery was failing -?" no -??idiot light-?? -?" and a fire truck had to assist in getting me to safety. I was stranded for 3.5 hrs awaiting a tow to the dealership, who kept it for a week before it was replaced. Secondly, I have had no less than 5 terrifying -??death wobble-?? incidents to date with the truck when traveling on the freeway at high speeds of 65 - 75 mph. My truck is stock from the factory with no modifications to suspension, tires, or anything, so this should NOT be happening. I stopped by a local dealership and was told that I would need the Fox steering dampener to fix this but no one seems to be able to asses my truck to rectify and replace it without forcing me to leave it for days or even a week or more, which I cannot do since I-??m in outside sales and this is my work truck. As per your website, I have discovered an existing recall on this same issue for the 2018 - 2019 Jeep Wrangler. Apparently, Jeep has carried forward this issue to their new Gladiators. This is an VERY DANGEROUS defect. This appears to have generated 91 reports as per this article: https://pickuptrucktalk.com/2020/08/jeep-addresses-gladiator-wrangler-steering-issue/ It is also addressed in this article: https://www.motorbiscuit.com/the-2020-jeep-gladiator-has-a-major-steering-problem/ Lastly, I am on my second -??head-?? or -??stereo deck-?? and am still having multiple issues with the interface, which causes a random variety of heat/AC, lighting, stereo, phone, maps and auto start comfort settings (no heated steering or seat) and more. Local Jeep dealerships pretend to not know of any issues with a claim that there are no active recalls. I find this response appalling. I appeal to you for assistance for my safety. Thank you.

- Las Vegas, NV, USA

problem #123

Jan 012022

Gladiator

  • miles
Driving at highway speeds vehicle is almost uncontrollable. Has dead spots in the steering. When you hit a bump it is super hard to control. Have to slow down most of the time to keep from veering into other lanes. Now it makes a horrible popping sound. Hate driving thus thing

- Lake Charles, LA, USA

problem #122

Nov 022021

Gladiator

  • miles
Constant issue with what is commonly known as death wobble. Dealer will not fix. Nearly uncontrollable when hitting uneven bumps. Have to slow down well below traffic speed to get it to stop.

- Indianapolis, IN, USA

problem #121

Jun 112021

Gladiator

  • miles
My Jeep Gladiator at high speeds drifts constantly from side to side. I just completed a 14 hour trip mostly at highway speeds and I was in fear of my life as the jeep CONSTANTLY drifted in my lane and into other lanes the entire trip. It is clear that the steering mechanism and how the car handles is very SUB PAR and will cause accidents. I am very concerned about going back on the road with this car and will NOT use this on long trips. I am completely exhausted from making adjustments with the wheel to keep me from running into other cars and trucks. I need to know what can be done to FIX this problem?

- Sarasota, FL, USA

problem #120

Jun 022021

Gladiator

  • miles
At any speed above 10 miles per hour, the steering feels really loose. Very dangerous at highway speeds where I am constantly having to correct my wandering vehicle in order to keep it in a lane. I only have 4500 miles on the truck and it has been like this since I purchased it. For an almost 60k vehicle, it handles like an 60-??s model Ford with manual steering. The dead zone in the steering wheel is ridiculous for a vehicle from the 21st century. This vehicle will cause a crash if you are not careful with the over-correction.

- Waldorf, MD, USA

problem #119

Apr 082021

Gladiator

  • miles
In motion; check engine light, sway at disconnect, shifter, speed control, no bus, service airbag, cooling fan began racing, shifted out of drive to neutral, fuel gauge malfunction reading empty, red light over temp gauge went on, erratic steering and braking ; very unnerving, went in to be fixed and after 2 1/2 weeks I received it back last Tuesday April 27th, and yesterday May 1st check engine light came back on, this time windshield wipers turned on and can't turn off, ABS light on again.

- Plymouth, MA, USA

problem #118

Jan 152021

Gladiator

  • miles
Jeep wonders to the left or to the right having to coorrect the steering wheel all the time

- Perris, CA, USA

problem #117

Apr 302020

Gladiator

  • miles
While driving at any speed the vehicle steering constantly wanders left to right. Steering response is very slow and is very dangerous at highway speeds as vehicle pulls to left or right causing dangerous over correction because of unresponsive steering. The problem occurs in all weather conditions and had had the problem since it was new. Vehicle currently has 5300 miles on it. The Chrysler dealer has no interest in taking care of the problem even though they are aware of the service bulletin issued by Chrysler that confirms the problem. This is a serious safety issue and needs to be corrected.

- Bettendorf, IA, USA

problem #116

Feb 222021

Gladiator

  • 27,000 miles
I recently purchased the Jeep Gladiator and the steering seems extremely loose as if I don't have control over 50 mph. I have to constantly make corrections when diving on the highway as it requires intense Focus not to veer into other lanes. I took my vehicle to a Jeep dealership to address the looseness and they explained that the steering box needs to be replaced, in which they did. Needless to say; because, I am posting this complaint, the steering still feels too loose, making me regret purchasing this vehicle. The steering problem needs to be addressed immediately, it is too dangerous.

- Atlanta, GA, USA

problem #115

Feb 042021

Gladiator

  • 1 miles
Currently on my 6th bad/dangerous steering gear box. 4 bad aluminum & 2 bad 'upgraded' steel boxes. It's only a matter of time before someone is killed because of the giant dead-zone or free-play in these boxes. I thought the problem would be fixed when they switched to steel construction, but I was sadly mistaken. The problem remains that there is zero quality control at the manufacturing plant for these gear boxes, and it's fca's unethical practices that are to blame. Imo. They could step up tsb 08-074-20 to a recall, but the root of the problem still remains. These unethical scum bags do not care once they have our money. Can I call for a real federal investigation into the fca on this platform? when your kids radio flyer wagon has tighter steering than your brand new $50K Jeep, there's a problem. All the play is inside the steering box. I sent one of these bad boxes to a specialty shop, and here are their findings........... the ball sizing in the worm gear needs to be upsized/re-machined to get the proper fitment for no freeplay. The preload on the valving was incorrect, the valve was misbalanced, bearing preload incorrect, the adjustment cap for the valving was not properly staked causing it to tear up the threads, and 'we don't understand how the engineers thought that a steering gear, built like that would be ok'.

- Saranac Lake, NY, USA

Read the next 20 complaints »