Excessive play in the steering wheel. Vehicle requires approximately 2 to 3 inches of movement before the front tires react. This creates an unsafe driving characteristic with unexpected movement while driving and difficulty to maintain lane.

- Tallahassee, FL, USA

The so called death wobble while driving under normal conditions....dry pavement at speeds between 60/65 mph on both city streets and highways....it happens quite often...this vehicle has only 4000 miles

- Antioch, CA, USA

While in motion and increasingly noticeable as speed increases there is a dead spot in the steering. The input of the steering wheel does not correspond to the movement in the tires as observed from testing steering wheel movement and monitoring the tire movement. The vehicle has been checked twice by the dealership. The first time the drag link was replaced with no noticeable improvement. The second time the vehicle was deemed to be operating as expected. After replacing the drag link the dead spot moved entirely to the right side. When the steering wheel is straight, movement to the left is immediately responsive. Movement to the right has about a 2 inch dead zone. The symptom can be observed in this video: Https://youtu.be/-pjqtfgv4uc the problem is most likely in the steering box as the input to the steering box is not matching the output into the steering components. Having driven other Gladiators without this issue and heard from numerous other owners about having responsive steering, this issue should not be described as normal operation.

- Charlottesville, VA, USA

The vehicle has a steering issue when driving at highway speeds. It has to be constantly turned to keep in a straight path. It wonders uncontrollably without constant adjustments from the driver. This is a safety issue to me because it's easy to get out of your lane if your not constantly focused on the road. You can't take your eyes off the road for even a split second.

- Niagara Falls, NY, USA

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at speeds above 50 mph, the vehicle would drift out of the lane and the steering would not immediately respond when turning the steering wheel making the steering very unstable. The vehicle was taken back to the local dealer lithea Dodge (2121 mlk jr. Blvd eugene or) who was unable to identify the failure and indicated that the vehicle had operated as normal. The manufacturer) was notified of the failure. The failure mileage was 8.

- Eugene, OR, USA

Today is the first time I've taken my new Jeep Gladiator on the freeway. It has only 259 miles. I never noticed any steering problem while driving in town, but at higher speeds on the freeway I was constantly correcting to stay in the center of my lane. I agree with the many other steering complaints that there has to be a fix. I felt very uncomfortable driving like this.

- Victorville, CA, USA

My Gladiator steering is not able to track straight. And there is constant play at all speeds. It has been to the dealer 3 times for repair and dealer has been unsuccessful at fixing steering play. My truck was out of alignment from the day I purchased it, Chrysler escalated my case and then a notice saying my case has been closed. And there is no resolve for my steering issue.my next step is to discuss with lemon law attorney.

- San Diego, CA, USA

My Jeep Gladiator requires constant correction while driving and seems to have a ~1 inch dead spot from center before the wheels react which seems to allow it to also wander from left to right slightly and does not want to come back to center. It is more apparent at higher speeds and requires you to constantly over-correct to keep it center on a straight road. I scheduled a service and they could not find anything wrong but after I returned to pick up my Jeep a asked the service manager to take a quick drive with me and I would show him the issue. After driving mine we also drove another one from the new lot and it seemed to have the same dead-zone/play in the steering that mine did. The service manager agreed that he could tell there was some sort of issue but that they do not have a fix for it at this time. This is unacceptable for a brand new $55K+ vehicle. I have also noticed that the steering box seems to actually move slightly while looking at it while the steering wheel is being turned. This issue needs to be resolved quickly as I am not the only one complaining of this. Fca needs to do something about it asap.

- Columbia, SC, USA

My Gladiator needs constant steering correction to go straight. Steering is loose and the Gladiator is constantly wandering right to left.

- Maurice, LA, USA

Steering is loose. Needs to be corrected every 2-3 seconds at highway speeds. Windy conditions much worse. Not safe to drive. Not fun to drive. Continually wanders. Vehicle two weeks old. Factory stock.

- New Providence, NJ, USA

My 2020 Jeep Gladiator requires constant micro corrections from 35 mph and above, even more noticeable at highway speeds of 50+. aprox 1 inch or more dead spot in steering before I get a reaction to the wheels. I scheduled a service appointment for 12/9 and from what I have been told my dealer is that Jeep has no fix for this problem, they have filed a case with fca. I personally wanted it documented with the NHTSA, to force fca to fix this problem, before some one is seriously injured or killed. Vehicle currently only has 1500 miles. Unacceptable for a $45K+ vehicle

- Goose Creek, SC, USA

Loose steering, there is a dead spot in the steering where you have to continually self correct to stay in a straight line.

- Dacula, GA, USA

Steering seems to wander. Constant correction needed. Inquired and have been told 'it's a Jeep thing' to which I would say my other Jeep does not drive like this. Most noticeably on highway speeds

- Fargo, ND, USA

The Jeep wanders at highway speeds without moving the steering wheel. I have to constantly make corrections just to stay in my lane and out of other lanes of traffic. Seems super squirrely when there are higher winds. Also, there seems to be a lot of play in the steering wheel meaning that I can turn the wheel an inch/inch and a half and the truck will not respond while driving at say 45mph. Not a very fun driving experience especially on longer trips. Wife refuses to drive it. I've heard of other people having the same problems and complaining to dealerships, but dealerships say, "it's a Jeep and it's supposed to drive this way." Very unsafe and it'll be a shame when people start dying from this issue because fca didn't want to fix this.

- Cypress, TX, USA

Loose feel in steering at highway speeds. Vehicle wanders excessively requiring constant steering wheel correction.

- Trussville, AL, USA

Bought vehicle new early September did not notice issue during road test which was mostly at slower speeds due to traffic. After purchasing and driving on highway immediately noticed there was an issue and went online to discover I was not alone with the loose steering. Not my first Jeep and ive purchased more than the average joe in the past and never had an issue like this one. My daughter will not even drive it because it scares her. The steering at highway speeds is where its at its worst and you constantly have to be correcting to stay inlane. If its really windy people think theres something wrong with you. It is a safety hazard for any how claims they have it.Jeep is telling people its a Jeep thing and theres nothing wrong.

- Peabody, MA, USA

Excessive play in steering wheel which results in the vehicle wandering at highway speeds.

- Slidell, LA, USA

The steering has too much play before actually turning to either left or right. This is very noticeable at highway speeds. This makes the truck wander having to correct it constantly and when hitting the brakes it makes the truck pull to either side. I have been near hitting other cars and constantly correcting the wheel to stay in lane. This is very dangerous. I owned a jl that had the same issue until the dampner recall was done. The dealer tells me is a Jeep thing and I know no dangerous behavior is a Jeep thing.

- Land O Lakes, FL, USA

Vehicle tends to wander all over the road, needing constant correction driving down straight roads at any speed. It acts like a vehicle that has a worn out steering linkage/box. I haven't had a car/truck do this since I owned a 20 yr old Chevy truck 40 years ago. This youtube video exactly shows the issue https://www.youtube.com/watch?V=tfoyzfep0ka. There is apparently an updated steering box fca isn't telling customers about.

- Draper, UT, USA

The dead spot in the steering box makes the truck wander the road like a wet noodle, requiring constant input & dangerous over correction to stay in own lane. This is at any speed, city street or highway, turning & trying to drive straight. The one I test drove while mine was on the alignment rack was completely normal and safe to drive. No 'loose steering' in that Gladiator. When driving snow covered roads I can't tell if the front is sliding or not. This is dangerous to drive. It is not a Jeep thing! this has been an issue since I took delivery and I have not modified any drivetrain/suspension parts. Lowering the tire pressure gives a better road feel, but in no way fixes the loose play. Simply put...what goes into the steering box via the steering wheel/shaft, does not come out of the output side of the steering box without a serious delay to eventually put enough pressure to turn. Tag/state (xxx) VIN (xxxxxx) ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Saranac Lake, NY, USA