10.0

really awful
Crashes / Fires:
66 / 0
Injuries / Deaths:
45 / 0
Average Mileage:
0 miles

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« Read the previous 20 complaints

problem #120

Feb 022002

Grand Cherokee

  • Automatic transmission
  • miles
While vehicle was in park with engine running and driver's side door open vehicle unexpectedly rolled backwards, hitting another vehicle. Cause unknown.

- Alanta, GA, USA

problem #119

Feb 012002

Grand Cherokee 4WD

  • Automatic transmission
  • miles
While in park vehicle jumped into reverse, hitting consumer.

- Belle Fonte, PA, USA

problem #118

Oct 292001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Vehicle unexpectedly started moving backwards while idling in park gear and then crashed into a tree. The dealership did not examine vehicle to determine the cause of problem. The consumer was injured. Please provide any additional information / documentation.

- Northview, ID, USA

problem #117

Dec 011998

Grand Cherokee 4WD

  • Automatic transmission
  • miles
After starting vehicle it moves backwards before shifting into gear. This problem occurs only after the vehicle has been started. Dealer has been contacted. Nlm

- Saginaw, MI, USA

problem #116

Dec 262001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
While vehicle was in park and idling, it started rolling backwards and knocked owner to the ground, rolling over the bottom portion of her left calf muscle and causing several bruises, vehicle rolled across a section of the highway, and was stopped when it crashed into a guardrail, dealership was in possession of vehicle, but has not informed consumer as to any findings, consumer stated the problem has since occured on 2 other occasions, in which the transmission locked up, since this incident the vehiclehas been leaking when it rains on the passenger side, most likely a result of the impact.

- Plainfield, CT, USA

problem #115

Dec 172001

Grand Cherokee

  • Automatic transmission
  • miles
Vehicle was in park when it jumped out of gear and hit another vehicle. Both cars were totalled.

- Graham, TX, USA

problem #114

Jan 012000

Grand Cherokee

  • miles
Vehicle jumped out of park and started rolling backwards after it had been put into park gear, and the key was removed from ignition. Consumer was able to stop vehicle, resulting in no injuries. Dealership examined vehicle, and could not reproduce the problem. Please provide any additional information / documentation.

- Monongahelia, PA, USA

problem #113

Nov 122001

Grand Cherokee 4WD

  • miles
On 11-12-01, I drove my Jeep Grand Cherokee up to my workshop behind the house. I got out the Jeep leaving the drivers door open, the engine was running, and the shifter was in park ! as I walked in front the Jeep, it suddenly started moving backwards. I ran around to the driver side, but it was picking up speed. It moved backwards about 10 -15 yds before I caught up with it and jumped inside the drivers side to apply the brake. Had I not reached the brake, it would have slammed in my neighbors house. This is not the first time this has happened. I reported a similar incident in August 2000. At that time it did break the taillight on the Jeep, dented the tailgate structure, and scraped the paint when it knocked down my pump house. Basically, this is a dangeous situation! as I said, this is the second time this has happened and I will never leave my engine running with the transmission in park. I strongly suggest this matter be looked into. I paid a lot of money for the Jeep Grand Cherokee and now I can not trust it in park. Knowing this, I would never buy another one, nor suggest anyone else buy one either!

- Beaufort, NC, USA

problem #112

Feb 182001

Grand Cherokee

  • miles
My car was in park and idling when I got out of the car to get something off the ground. When I got out, the car started rolling backwards and hit a car parked behind me. When I got back in the car, transmission had slipped into reverse.

- Chicago, IL, USA

problem #111

Sep 141996

Grand Cherokee

  • miles
Our Jeep Grand Cherokee pinned our 2 children ages 2 and 4 between it and another car after being placed into park and jumping into reverse. It required both to be air evac'd to maricopa medical center for eval and treatment. We asked the dealership to check the transmission because it had jumped into reverse, they couldn't find a problem and stated they couldn't recreate it. No one was in the vehicle at the time that it popped into reverse. I hope this problem will be taken care of, we were told unless someone dies nothing can be done, fortunately we did not suffer any fatalities. We have since turned in the vehicle, if necessary I can try to provide the VIN number.

- Mesa, AZ, USA

problem #110

Jul 062001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Consumer placed the transmission in park and then waited several seconds before exiting the vehicle. As she was exiting the vehicle, the Jeep started to move in reverse and the driver's door knocked her to the ground. The tire of the Jeep then ran over her legs. The vehicle continued to travel in reverse, made a turn to the left, drove over a curb and collided with a building. The vehicle then apparently shifted into forward gear as it travelled forward through a garden and failed before stopping in a group of trees.

- Gary, IN, USA

problem #109

Oct 252001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
My car was running and it park, it automatically shifted into reverse, had my child in the car was adjusting his seat belt and I had to jump back into my car and step on the park. Narrowly missed rolling into the path of a semi-truck.

- Fresno, CA, USA

problem #108

Sep 102001

Grand Cherokee 4WD

  • miles
Jeep jumps backward while in park or stopped at a light. Very dangerous with 2 children at home. I am afraid I will hit someone behind me because the Jeep will just 'jerk' beckwards with no warning. I would like information on how to get this corrected. I have called several dealers in the cleveland area, and none of them will admit to having any 'knowledge' of this problem.

- Euclid, OH, USA

problem #107

Jan 092001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Vehicle was in park and motor was running when it jumped into reverse. Vehicle backed into tree and damaged left front door.

- Mobile, AL, USA

problem #106

Sep 182001

(reported on)

Grand Cherokee

  • Automatic transmission
  • miles
Vehicle was on an incline, the emergancy brake was on, while vehicle rolled back in to water. When the vehicle pulled out of the water the emergency brake was still on.

- Cedar Hill, TX, USA

problem #105

Sep 182001

(reported on)

Grand Cherokee

  • Automatic transmission
  • miles
Vehicle was on an incline, the emergancy brake was on, while vehicle rolled back in to water. When the vehicle pulled out of the water the emergency brake was still on.

- Cedar Hill, TX, USA

problem #104

May 011999

Grand Cherokee 4WD

  • miles
After placing my SUV in park "to the best of my knowledge" it slipped into reverse while I was exiting the can and pinned me under the front tire. It required a hospital visit, and never happened again. I recently read that others have encountered the same problems with their Jeep and felt that I should report the incident.

- Prospect Hts., IL, USA

problem #103

Jun 191996

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Vehicle was parked with engine running, came out of park and into reverse causing a collision, claim 45-0068-534.

- Colchester, VT, USA

problem #102

May 271997

Grand Cherokee 4WD

  • Automatic transmission
  • miles
While parked and idling, vehicle jumped into reverse causing damage, claim 42-8422-356.

- Murfreesboro, TN, USA

problem #101

Feb 022001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Consumer did not see incident, however assumes vehicle jumped out of park and went into reverse hitting a wall, and then went into drive hitting a vehicle, claim 32-V347-010.

- Ronkonkoma, NY, USA

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