10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 67,746 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The fuel sending unit keeps going out. Never did work right. Could never tell how much gas was in the tank. The dealer never did fix it right or did not put in a new one.
- Columbus, OH, USA
The contact owns a 1997 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The contact also mentioned that the vehicle stalled several times. The contact was included in three safety recalls and was waiting for several months to get the repairs performed for recall NHTSA campaign id number: 97V194000 (fuel system, gasoline), NHTSA campaign id number: 02V053000 (power train) and NHTSA campaign id number: 13V252000 (fuel system, gasoline and structure). The dealer was not able to determine when the parts would be available to schedule the three recall repairs for a long time. The manufacturer was notified of the safety concern. The approximate failure mileage was not available.
- Winsted, CT, USA
The contact owns a 1997 Jeep Cherokee. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Mount Airy, NC, USA
Fuel leakage squirting out when refueling starts.
- Fresno, CA, USA
I have received two recall notices for low impact problem on Jeep.{ could open gas tank} deeming it unsafe.I had it inspected at marsh field Chrysler mass.I was told could not be done due too corrosion on old factory hitch{which was missing a portion}.too make it safe I took it to biggest trailer dealer on South shore.drinkwater trailer sales pembroke mass.they said that the frame was not corroded removed old pieces of existing hitch, install new hitch making my Jeep safer to be on our roads.Chrysler stated it would not reimburse me.because idid not use their hitch.they stated they could not due job.you would think that Chrysler would reimburse me for taking appropriate action to resolve the safety defect N45.why are unsafe vehicles allowed knowingly endangering on our public hi-way.
- Rockland, MA, USA
The contact owns a 1997 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure). However, the part need was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Olosso, MI, USA
The contact owns a 1997 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 13V252000 ( fuel system, gasoline, structure ) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 10/22/14 updated 10/23/2014 updated 04/6/2015
- Greensburg, PA, USA
The contact owns a 1997 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 13V252000 ( fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Flint, MI, USA
The contact owns a 1997 Jeep Grand Cherokee. The contact stated that the part was not available to service the vehicle under NHTSA campaign id number: 13V252000 (fuel system, gasoline and structure) the dealer did not give a specific date for when the part would become available. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact did not experience a failure.
- Stillwater, OK, USA
The contact owns a 1997 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Fairfax, CA, USA
The contact owns a 1997 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had exceeded reasonable amount of time for repair. The dealer stated that the part was not available. The contact had not experienced a failure.
- Lakewood , WA, USA
The contact owns a 1997 a Grand Cherokee. The contact received NHTSA recall campaign number 13V25200 (fuel system, gasoline, structure); however, the part was unavailable. The manufacturer was made aware of the problem. There were no failures at this time.
- Newton, NJ, USA
The contact owns a 1997 Jeep Grand Cherokee. The contact stated that he attempted to have the vehicle was repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact felt that since the failure was reported in June of 2013, there should have been a remedy available before April of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
- Portland , OR, USA
The contact owns a 1997 grand Jeep Cherokee. The contact received notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) and was not advised of when the part would become available to have the defect remedied. The contact had not experience a failure.
- Waynesboro, PA, USA
The contact owns a 1997 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had surpassed a reasonable amount of time for repair. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced the failure described in the recall. Updated 06/10/14 updated 06/11/2014
- Whittier, CA, USA
The contact owns a 1997 Jeep Grand Cherokee. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number:13V252000 (fuel system, gasoline, structure) but was made aware that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced the failure. The VIN number was not available.
- Alliance, OH, USA
The contact owns a 1997 Jeep Grand Cherokee. The contact received a recall notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) and was notified by the dealer and manufacturer that the part was not available. The contact had not experienced a failure.
- Bluffton, SC, USA
The contact owns a 1997 Jeep Grand Cherokee. The contact stated that she received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure ) and attempted to have the vehicle repaired but parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure.
- Lucedale, MS, USA
The contact owns a 1997 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had surpassed a reasonable amount of time for repair. The dealer stated the part was not available for repair. The manufacture was not alerted of the delay in the repair. The vehicle the vehicle was not repaired. The vehicle contact had not experienced a failure.
- San Jose, CA, USA
- Bloomfield Hills, MI, USA