10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 98,737 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
1998 Jeep Grand Cherokee with recall for the floor shifter. Customer states that the dealer never informed him of a recall on his vehicle for the floor shifter since it was put in place in 2002. The consumer stated there is a clicking noise coming from the steering and the mechanic recommended the clock spring be replaced. The consumer stated the cv joints had to be replaced. The consumer received a second opinion about the cv joints and was told it was related to the viscous coupler being worn which was the real problem. The dealer stated minor driver side valve leak, rear main seal seeping, and rear viscous coupler was worn with noticeable hopping felt in the vehicle.
- Reno, NV, USA
Defective engine; piston cracked and engine had to replace
- Ipswich, MA, USA
When the consumer attempted to brake, the pedal went to the floor, causing extended stopping distance. There was numerous repairs that the vehicle needed; the windshield wipers, gas cap(s), new keyless remote and the temperature gauge did not work. Recall# 02V053000. The consumer discovered there was a recall regarding the power assist, the consumer was original told there would be no charge and then later was told the charge would be $400.
- Jacksonville, FL, USA
No summary
- Thornwood , NY, USA
- Smyrna, GA, USA