10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 29,413 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
After a safety recall on a 1998 Jeep Grand Cherokee for possible fuel leak and ignition source, the vehicle was inspected by the dealer. The remedy was to install a new oem trailer hitch. An aftermarket trailer hitch was installed by me roughly 15 years ago. The inspection said the existing hitch passed and was ok, therefore the dealer did nothing. My contention is that the existing hitch in service for 15 years is not adequate. Corrosion has taken its toll and half of the structural integrity is gone, therefore it does not offer adequate protection to the tank making this vehicle unsafe. It is evident after waiting years to get this remedied by Chrysler that they are waiting for these older model Jeep to disappear to the recycle yard and therefore will not rectify the problem.
- Sayre, PA, USA
The contact owns a 1998 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). However, the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Rossville, GA, USA
The contact owns a 1998 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted. The contact had not experienced a failure.
- Mesa, AZ, USA
The contact owns a 1998 Jeep Grand Cherokee. The contact received the recall notification related to NHTSA campaign id number 13V252000 (fuel system, gasoline, structure). The dealer could not repair the vehicle for eight months because the parts were not available. The manufacturer was made aware of the failure.
- Front Royal, VA, USA
The contact owns a 1998 Jeep Grand Cherokee. The contact received the recall notification for NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) however, the part was not available to do the repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 9/18/14 updated 02/4/2015
- River Falls, WI, USA
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that NHTSA campaign recall number: 13V252000 (fuel system, gasoline, structure) had surpassed the reasonable amount of time for repair. The dealer stated the parts were not available. The manufacturer was not contacted about the issue. There were no failures at this time.
- Hickory , NC, USA
How long does it take to get factory recalls corrected? I was notified from Chrysler regarding the 2 Jeep I own. I took the '98 Jeep to firkins Jeep (2700 1st St. Bradenton, fl) twice for them to inspect the Jeep. Both times I had to take off work. (customer #[xxx]) 1/20/14. They told me that they had to wait for the parts from the manufacturer. It's now June!! N45 recall and B02 recall. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Parrish, FL, USA
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number:13V252000 (fuel system, gasoline, structure) but was made aware that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced the failure.
- Rock Hill, SC, USA
The contact owns a 1998 Jeep Grand Cherokee. The contact received a recall notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) but was informed that the part was not available. The manufacturer was notified and they informed the contact that the remedy part would not be available until August of 2014. The contact had not experienced a failure.
- Colorado Springs, CO, USA
The contact owns a 1998 Jeep Grand Cherokee. The contact stated NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had surpassed the reasonable amount of time for repair. The dealer stated the part was not available for repair. The contact had not experienced the failure described in the recall.
- Fuquay- Varina , NC, USA
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that he attempted to have his vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. The VIN was not available.
- Cedar Burg, WI, USA
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had surpassed a reasonable amount of time for repair. The dealer stated the part was not available. The contact had not experienced the failure.
- Louisville , KY, USA
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had surpassed a reasonable amount of time for repair. The dealer and manufacture stated the part was not available. The vehicle was not repaired. The contact had not experienced a failure.
- Fishersville , VA, USA
The contact owns a 1998 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline and structure) but was advised by the dealer that the part needed to complete the repair was not available. The contact received the notice months ago. The manufacturer was also contacted and could not provide a reasonable timeframe for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
- Marlborough, MA, USA
The contact owns a 1998 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) and stated that the part needed for the repair was unavailable. The dealer was unable to provide an expected date for when the remedy part was to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure. The VIN was unavailable.
- Bridgeport, TX, USA
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that she received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) and attempted to have the vehicle repaired but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure. The VIN was unavailable.
- Columbia, SC, USA
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact felt that since the failure was reported in June of 2013, there should have been a remedy available before March of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
- The Villages , FL, USA
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact felt that since the failure was reported in June of 2013, there should have been a remedy available before February of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
- Brea, CA, USA
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that she attempted to have the vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact felt that since the failure was reported in June of 2013, there should be a remedy available before January of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
- Hendersonville, TN, USA
- Santa Fe, NM, USA