10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
0 / 1
Average Mileage:
6,715 miles

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« Read the previous 20 complaints

problem #169

Nov 012001

(reported on)

Grand Cherokee 4WD

  • miles
Front rotors go bad every 9000 miles.

- Shelby, NC, USA

problem #168

Dec 101999

Grand Cherokee 4WD

  • miles
Brake rotors were turned at 9713 miles and replaced (with pads) at 14355 miles. Dealer refuses to correct problem at 27008 miles.

- Seattle, WA, USA

problem #167

Oct 012001

Grand Cherokee

  • miles
Front and rear brake rotors had to be replaced twice with 43000 miles on vehicle. Vehicle was not stopping within the distance it should stop. Contacted dealer.

- Chicago, IL, USA

problem #166

Feb 012000

Grand Cherokee

  • miles
The rotors keep warping and there is no fix from the manufacturer.

- West Des Moines, IA, USA

problem #165

Oct 012001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Consumer received recall# 00V034000 notice for brake rotors. Consumer contacted dealer for recall repairs, but was told that this vehicle was not included in recall due to VIN although consumers vehicle experienced same problem as stated in recall. Consumer stated he still has the original rotors.

- Alexandria, VA, USA

problem #164

Oct 232001

(reported on)

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Transaxle bearings, and now ABS issues including rotor problems.

- Waterford, WI, USA

problem #163

Oct 052001

Grand Cherokee 4WD

  • miles
Warped brake rotors, rotors replaced at 18,984 miles at no charge, dealer strongly reccommended replacing brake pads @ cost to me of $572.27. Problem reoccurred at 27,278 miles. Dealer replaced front rotors at no charge. At 35583 mailes, dealer again replaced front rotors. I was assured that Chrysler was aware of the problem. Now at 65,000 miles the rotors are warped again. Dealer says Chrysler will not pay for repair. How many more of these complaints are required before NHTSA takes some action to resolve this issue??

- West Bend, WI, USA

problem #162

Oct 162001

Grand Cherokee

  • miles
While driving about 55 mph could step on brake pedal and steering wheel will start vibrating in an uncontrolable way. Consumer had taken vehicle to dealer more than four times for same brake problem. Dealer had repaired and rotated rotors, but this had not solved the situation.

- Mont Pelier, VA, USA

problem #161

Sep 282001

Grand Cherokee 4WD

  • miles
Steering wheel vibrates violently when braking from 55 miles per hour through 45 miles per hour. Initial incidemt occurred at 5009 miles (Apr 99) - dealer turned the rotors under warranty. Problem re-occurred at 10,471 miles (Nov 99) - rotors replaced under warranty. Problem next occurred at 17,194 miles (Jan 01) - outside warranty - Chrysler refunded half of the cost of repair. Problem last occurred at 23,614 miles (9/01) - new dealer replaced rotors under warranty.

- Landover Hills, MD, USA

problem #160

Sep 252001

Grand Cherokee 4WD

  • miles
Replaced front rotors and procut front rotors at 10,789 mile. Now same problem with brakes. Dealer shown is seller. Service dealer is:moore automotive group, 8600 West bell rd, peoria, Arizona 85382, 623-972-7199.

- Sun City West, AZ, USA

problem #159

Sep 262001

(reported on)

Grand Cherokee 4WD

  • miles
The brake rotors warped within the first six months and were replaced. They have been replaced 4 times, 9/8/99; 5/15/00; 9/15/00; 1/30/01. They are warped again and the manufacturer refused to replace them again. Were replaced on 9/15/00 per tsb and again on 1/30/01 per tsb. There is a serious problem with the front rotors that need replacing every six months.

- Fort Collins, CO, USA

problem #158

Sep 262001

(reported on)

Grand Cherokee

  • miles
While traveling noticed steering wheel shaking hard out of control. Dealer has been contacted, and technician has replaced rotors 3 times. Please provide further informaiton.

- Chicago, IL, USA

problem #157

Sep 152001

Grand Cherokee 4WD

  • miles
Tire failure reported at an earlier date. Four sets of rotors have been installed on this vehicle - also reported at an earlier date.

- Bellefontaine, OH, USA

problem #156

Jul 012001

Grand Cherokee 4WD

  • miles
Brake rotors warped at about 30,000 miles. Chrysler Jeep has a tsb (#050100 and #050100A).

- Denver, CO, USA

problem #155

Aug 242001

Grand Cherokee

  • miles
Brake rotors are warped. This effects steering every 5,000-8,000 miles when used. Can maintain control when brakes applied. Would need to change rotors every 5,000 miles. Steering would vibrate when this happens. Speed not a factor. Took vehicle to dealer nearly a dozen times or more, but nothing resolved.

- Corpus Christi, TX, USA

problem #154

Jun 192000

Grand Cherokee

  • miles
Brakes/rotors failed twice :rotors warped & replaced 16K mi. Happened second time at 29000 mi. Dealer acknowledged defect but said Jeep will not replace. Am driving on faulty brakes in fear of my life. At this rate will be replacing rotars every year.

- Scituate, MA, USA

problem #153

Jun 182001

Grand Cherokee

  • miles
Consumer states brakes shimmy at highway speed, front brake rotors were resurfaced.

- Alexandria, VA, USA

problem #152

Sep 192000

Grand Cherokee 4WD

  • miles
Disc brake rotors warp with high frequency causing 'shimmy' during braking which can lead to loss of control. Today I took my vehicle in to the shop for the second time with this problem. Three other owners were in the shop today with the same problem. When I calledjeep's customer support line, they claimed it was just a normal wear item. NHTSA item # SB602194 understates the severity of this problem and its frequency. Please follow up! this seems like an unsafe design defect.

- Cupertino, CA, USA

problem #151

Sep 042001

(reported on)

Grand Cherokee 4WD

  • miles
Brake vibration detected 5 times replaced rotors 5 times. First rotors replaced at 4000 miles, second time at 9200miles, third time at 18,000 forth time at 22,000 miles, and fifth time at 24,000 miles. Paint peeled after owning truck for 2 months severe pulsating front end wheel not center sway bar bushings replaced after 18,000 miles. Steering stabilizer replaced.. need to hold on to wheel with two hands due to wheel shaking severely. Front end alligned twice. Clear coat on wheels peeling. Service advisor gave comment, "lady I dont know why you are complaining your brakes are under warrenty. "

- Lombard, IL, USA

problem #150

Jul 011999

Grand Cherokee 4WD

  • miles
Severe and dangerous brake rotor pulsation has occurred twice in less than 35ooo miles, requiring replacement rotors (dealer did not cover).

- Lexington Park, MD, USA

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