10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 0 / 1
- Average Mileage:
- 6,715 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Excessive shimmy when applying brakes at 45+ mph; dealer cut rotors; also excessive brake dust deposits.
- Maywood, NJ, USA
At approximately every 2,000 miles brake rotors are prematurely wearing out, causing vehicle to shake.
- Jupiter, FL, USA
Brake rotors warping at 7000 and 14000 miles, causing severe shaking of steering wheel. Dealer advises unknown cause but many complaints of identical problem.
- Bozeman, MT, USA
When braking at high speedsjeep wobbles on front right side. Jeep was taken to dealership on August 4, 1999. There, the rotors were either turned/ grinded. Please provide any furhter information.
- Eureka, CA, USA
1. front brake rotors had to be replaced 3 times due to warping; 2. driver's side window failed to open properly, and neededed to be replaced twice, and 3. rear drive axle bearing failed.
- Lake Charles, LA, USA
Premature warping of brake rotors. Dealer has cut/replaced rotors 3 times. Manufacturer has been notified.
- Bellmore, NY, USA
Front brake rotors keep having warping problem; were replaced at about 5000 mi., turned at about 18500 mi., and are again, at 22725 mi. Out of round again. Terrible noise coming from rear; differential rebuilt with new bushings and noise is beginning to.
- Balto., MD, USA
Brake rotors warped at 15,000 miles, dealer resurfaced and charged me. Same severe shaking of steering wheel started again at 20,550 miles. Dealer stated vehicle needed new rotors or all four wheels and stated they would charge me in excess of $500. Dealer stated there was no nationwide problem with the 99 Grand Cherokee brake system. There is>
- Winnsboro, TX, USA
When driver pressed on the brakes vehicle bounced. Likewise, rotors needed to be changed, also, transmission has been humming within the first 5000 miles. Dealer said transmission needed to be replaced, but they didn't replace it. They just replaced some of the parts.
- Evergreen, AL, USA
Rotors warped initially at 3000 miles. Turned twice before replacement at 9000 miles. Then turned twice and replaced at 18,000 miles. Warped again and turned again.
- New Bern, NC, USA
When applying brakes steering shakes violently and maneuvers to the right or left. Dealer replaced and resurfaced the rotors twice which did not correct the problem.
- Valdosa, GA, USA
Whenever brakes are applied they cause vehicle to wander across the road while traveling. Dealer notified, and all rotors were turned twice. But problem still reoccurring.
- Sheridan, OR, USA
Brakes squeak while coming to a stop due to bad pad and brakes vibrated and pulsated because rotors needed resurfacing, replaced both parts however vehicle is starting to experience problems again.
- Ellicott City, MD, USA
At 10,000 miles front brake rotors were turned because of brake pulsation. By 18,000 miles, brakes begain pulsating again. I requested new rotors the first time. And the dealership now will not replace them.
- Vacaville, CA, USA
Excessive wear of brake rotors;. at 1,349 miles of wear both front rotors were replaced. 13,949 miles, both front and rear rotors needed to be replaced. Dealer notified, but would not replace the rotors because the warranty was up. Consumer traded this vehicle in for another.
- Vivor, TX, USA
On my new 1999 Jeep Grand Cherokee, the brake rotors have repeatedly warped, causing severe shaking of the steering wheel and car when the brakes are applied, which greatly decreases the safety and effectiveness of the car's braking. In the 14 months and 14,398 miles since I bought the car new, the defective brake rotors have been in for repair/service four times so far. The dealer informs me that the manufacturer (daimler-Chrysler) states that the problem is widespread, that the problem is caused by heat build-up that is caused by the use of new sintered metal (non-asbestos) brake pads that (the dealer says) are now federally mandated on all new cars. Furthermore, the manufacturer's position is that they will repair or replace the defective brakes for a short period of time on a new car, but after that (even while the car is under warranty) they will consider further repairs to be "not the manufacturers' responsibility". this is outrageous. Is it true that the problem of brake rotor warpage is now widespread among new cars which are mandated to use sintered-metal brake pads" I've learned via the internet that many, many owners of new Jeep Grand Cherokee are experiencing the same brake defect problelm that my vehicle has. Shouldn't your government Agency order a recall of these defective brakes"
- Lacey, WA, USA
Front rotors warp causing steering wheel shimmy. Resurfaced 4 times, but problem persists. Jeep will not do any more than resurface rotors.
- San Clemente, CA, USA
Severe vibration of steering when brakes are applied at speeds in excess of 45 mph. Problem first manifest itself at around 9,000 miles. Dealer turned the rotors. Problem reappears at 16,000 miles. Dealer says rotors again need to be turned. Will not acknowledge that the rotors and/or braking system is defective.
- Charleston, SC, USA
I've had the rotors fail (warped) 6 times in 29,000 miles.
- Hickory Hills, IL, USA
- Athol, MA, USA