2.3

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
65,810 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #12

Jun 152007

Grand Cherokee

  • miles
Brake rotors warp easily, door latches brake down, air conditioning system makes noises and does not work properly.

- Keego Harbor, MI, USA

problem #11

Jul 142008

Grand Cherokee

  • 139,354 miles
Door lock(s) make a terrible sound, then quit working. Making the door stuck in the lock position. This could pose a serious evacuation problem.

- Deltona, FL, USA

problem #10

Nov 152006

Grand Cherokee

  • 115,000 miles
Keyless entry no longer functional on front driver and passenger doors. Locks must be manually operated. Actuator makes a loud grinding/drilling noise.

- Taylor, MI, USA

problem #9

Jan 152007

Grand Cherokee

  • 62,000 miles
3 of my doors have to be either manually locked or unlocked. The keyless function no longer works correctly for them. Both passenger doors do not unlock with the keyless/electronic fob, the drivers door does not lock with the keyless/electronic fob, only manually. Anytime the keyless/electronic fob is used a nasty grinding noise comes from 1 or more of the doors.

- Sacramento, CA, USA

problem #8

May 152008

Grand Cherokee

  • miles
I want to send a complaint about the door lock actuators on our 2000 Jeep. I have had to replace 4 of these due to the "quacking" sound that eventually shows up. It is a very annoying sound and besides that the lock doesn't work anymore. You have to manually lock and unlock the door. This is a known problem with the Jeep door lock actuators. I am requesting a recall be made for Jeep to correct the problem.

- Sparta, NJ, USA

problem #7

Feb 012008

Grand Cherokee 8-cyl

  • 75,000 miles
Driver side passenger door lock on my 2000 Jeep Grand Cherokee started to make a "quacking" noise when locking and unlocking. It will not lock or unlock. It just started happening with no incident and the door is actually rarely even used.

- Provo, UT, USA

problem #6

Aug 312007

Grand Cherokee

  • Automatic transmission
  • 109,995 miles
Passenger rear door lock actuator failed; passenger front door window regulator broke and window fell into door while on highway;left brake light fails to light up with new bulb.

- Grantville, GA, USA

problem #5

Oct 012005

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 80,000 miles
- the contact stated that the 2000 Jeep Grand Cherokee had a number of problems. The vehicle had problems with the brake rotors since 2005. He had to replace the rotors on 2 occasions since he purchased the vehicle in 2003. The contact had been informed that he needed to have the rotors replaced again. Also, the contact has been having problems with the driver's side door locks. When hitting the unlock remote control to unlock the doors the vehicle did not unlock. On some occasions while in the vehicle and trying to unlock the doors from inside the doors did not unlock. A number of times he's had to get out the vehicle from the passenger side door. In addition, tail lights are malfunctioed. The socket that held the bulbs did not work properly. He stated that his brake lights and his reverse lights have failed. He had to glue the plastic sockets together, and on the last time he needed repairs for the socket, he had to rig them up to work. Finally the contact had to replace the brake and back up lights. The failure mileage was 80,000, and the current mileage was 100,000.

- Cedar Bluff, VA, USA

problem #4

Nov 202005

Grand Cherokee

  • Automatic transmission
  • miles
Contact stated the passenger front door will not unlock manually or automatically. There was no prior warning. Also, when pushing the button to unlatch seat belt the button was hard to push. This occurred with the driver and passengers seat belts. She contacted the dealer, and they offered no free remedy.

- Brenham, TX, USA

problem #3

May 102004

Grand Cherokee

  • 19,558 miles
The vehicle's brakes and rotors have had to be repaired often. The consumer was told that the rotors were too small for the vehicle. The consumer heard a pop noise when taking off or stopping intermittently. The vehicle shimmied at 60 mph and when the vehicle slowed down. Oil leaked from the front differential. The vehicle door lock made a bad grinding noise when the consumer used they key to access the vehicle.

- Moberly, MO, USA

problem #2

Dec 282003

Grand Cherokee 8-cyl

  • Automatic transmission
  • 61,000 miles
When locking and unlocking doors with and without remote, door locks are making a loud screeching noise. And they fail to unlock.

- Louisville, KY, USA

problem #1

Dec 302002

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 32,000 miles
Safety issue: Power door locks inoperable. 2000 Jeep Grand Cherokee. On three (3) seperate occassions, we have had to have three (3) seperate electronic locking systems replaced on three (3) seperate doors/hatches on this vehicle. In all three incidents, the "actuator" has failed to either lock and/or unlock each individually effected door. On one occassion, we were unable to exit the driver's door at all, thus having to climb over to the passenger's front door to exit. When we contact the manufactuer - each time - they tell us that these are "normal wear items". after scanning your sight, I find a total of twenty-one such related complaints for Jeep Grand Cherokee (not all year 2000 models) and four specifically related, year 2000 complaints. To describe the failure: The locking mechanism simply fails to engage and/or disengage and makes a higher pitched, longer than usual, whining sound - as if an electrical motor has failed. The cost of each repair has been equal to or exceeded $150 per incident. The following listed incident date (online submission field required) refers only to the latest/most current date of repair. All services for such repairs - each incident - were obtained at capitol grage, a Jeep/Chrysler dealer, in willimantic, connecicut. The vehicle was originally purchased at a now defunct, Jeep dealership in mansfield, Connecticut, named champagne Jeep/cheverolet.

- Mansfield Center, CT, USA