10.0
really awful- Crashes / Fires:
- 4 / 1
- Injuries / Deaths:
- 10 / 0
- Average Mileage:
- 94,937 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
2000 Jeep Grand Cherokee Laredo. Driver's seat is broken on the base/tracks. Poor design caused breakage. Very unsafe and very expensive to fix through dealerships. My dealership is closed as well, so it is difficult to find a replacement.
- San Jose, CA, USA
Driver's seat frame broke in several places: All four "legs" as well as cross-member in small of back. Metal snapped through completely rending the seat first wobbly, then twisted and bent, then finally completely detached from car.
- Orangeburg, NY, USA
1. sat on drivers seat of 2000 Grand Cherokee Laredo 2. drivers seat frame broke. Upon inspection 4 weld points had broken and metal was fatigued. Average person weight is ~200 lbs (not excessive). 3. re-welded frame after replacement couldn't be found at salvage yards due apparently to the same failure. We're lucky this didn't happen while driving. Plenty of forums and blogs about this same failure and I came here after finding a link on one of them to this site: www.carsurvey.org/reviews/Jeep/grand_cherokee/R98227/comments/page-4/.
- Aurora, CO, USA
Driver seat suport broke while driving.
- Watertown , CT, USA
1. 2000 Jeep Grand Cherokee Laredo - drivers side front seat started to "creak". I am afraid (like thousands of others) my seat will break during driving and result in injury.
- Muskegon, MI, USA
The driver's seat on my 2000 Jeep Grand Cherokee started squeaking a few weeks ago, and the other day the entire seat bracket broke while I was going around a corner at speed (within the speed limit). When the seat bracket broke, the entire seat (with me in it) abruptly leaned to the side and I momentarily lost control of the vehicle and dented the side of the car on a guardrail. I have contacted a Jeep dealer, and I am told this is a very common problem and the seat repair is close to $1000!! furthermore, they do not have the parts in stock and I am required to pay for the parts in advance for them to order them. This is ridiculous - the failure is a serious safety hazard, it has happened to thousands of other Jeep Grand Cherokee owners, and I'm sure it has resulted in accidents and, possibly, loss of life. What can you do to help start the process of getting a safety recall issued?
- Cupertino, CA, USA
Driver's side seat brackets broken. Seat not attached to seat brackets in front.
- San Diego, CA, USA
Driver seat keeps breaking on my 2000 Jeep Grand Cherokee, appears to be a very common issue with this model. Repair is expensive and dealers will not help unless under warranty.
- Richmond, VA, USA
I own a 2000 Jeep Grand Cherokee that I bought in August 2009, this is my second Jeep of this make and model and I have had the same issue with both, my drivers seat is broke. I am a mother of 2 small kids and find this is very dangerous. I looked on line and found that many other people with the same Jeep have broken seats as well. This seems to be a big issue and I feel this should be a recall on this year Jeep. These seats need to be fixed.
- Cataula, GA, USA
Drivers seat on 2000 Jeep Grand Cherokee Laredo has broken twice and I have repaired it myself. This seems to be a common problem I find searching the internet. This happened March 2009 and April 2010.
- Crown Point, IN, USA
The driver's side seat in my 2000 Jeep Laredo is broken. Where the seat connects to the slider it is ripped like a piece of paper.
- Springfield, MA, USA
The driver side seat of my 2000 Jeep Grand Cherokee limited has broken loose from the floor in 2 spots.
- Redmond, WA, USA
My 2000 Jeep Grand Cherokee has a broken driver's seat. I hae never had this problem before and have noticed its a big problem with alot of these cars. Very dangerous driving condition with a broken seat cause it moves off the tracking deivice.
- Bronx, NY, USA
2000 Jeep Grand Cherokee. The frame underneath my driver's seat has cracked and broken causing the seat to be loose and tilted. The seat's frame bends over time and eventually began to tilt more and get more lose as the frame bent each time I sat down. Eventually the frame completely broke, which results in my driver's side front seat to be very 'wobbly, ' the Jeep dealership quoted this at a $700 fix, just because they used a lighter, cheaper frame to reduce vehicle weight.
- Marietta, GA, USA
2000 Jeep Grand Cherokee front drivers seat mounting bracket is broken. The mounting brackets are apparently a defective design. This is a safety risk, as the seat belts are anchored by the seat.
- Birmingham, AL, USA
Today, the mounting rails for the drivers seat have broken (the rivets pulled through the cheap metal rails). Seat is secured at two points now instead of 4, and swaying and clicking a lot. Began with clicking and squeaking about 2 months ago but couldn't see anything wrong
- Hay River Nt, Canada, 00, USA
I have a 2000 Jeep Grand Cherokee Laredo. The front passenger seat has broken free from it's tracks 3 times. This is not the first repair I have had to make. The back frame of the driver seat snapped when I hit the brakes and almost broke my back. This is an outrage, as many Jeep owners are experiencing the same problem. Is it going to take a death to fix a few hundred thousand dollars worth of collective defects? the government bailed them out, why not put some of that money to good use instead of Chrysler execs pockets!!!
- Largo, FL, USA
I have a 2000 Jeep Grand Cherokee. Recently the front drivers seat frame broke at 2 points. I ended up losing control as I was rocked into the back seat as I was going around a curve. I did avoid hitting anything but this scared the life out of me. I never had a car that the frame holding the seat in place was so poorly made.
- New Orleans, NY, USA
The contact owns a 2000 Jeep/Grand Cherokee Laredo/4.0L L6 mpi. He stated that the front driver's side seat was loose and over time became progressively worse. The contact took the vehicle to his mechanic where he was advised that the seat needed to be replaced before he could pass inspection. No repairs were made to the vehicle, there were no recalls and neither the manufacturer nor dealer were contacted to report the failures. The failure mileage was 100,000 and the current was 132,000.
- Bearington, NH, USA
- Sapulpa, OK, USA