10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 29,729 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Brakes keep failing. Shortly after purchasing the car in 1999 I returned to the dealer complaining about heavy brake pulsation at 30mph. They told me they fixed it but it continued doing it. I kept going back over and over again. The last time I went back was 3 weeks ago, and they again changed the brakes with newly designed brakes which supposedly would have fixed the problem. The dealer said they wouldn't cover the back brakes B/C they had no complaints about it and that I didn't need to change them. I drove away but the car still pulsates heavily as soon as I brake if I am driving over 20mph. Furthermore my car's engine broke down completely after 32000 miles or approximately 7 months ago. They told me the engine failed B/C I didn't change the oil for 10,000 miles. The mechanics report stated that there was water in the fuel, but they still told me it was my fault for not changing the oil. I was out of warranty B/C more than 36 months had gone by from the date of purchase. Chrysler agreed to substitute the engine and I had to pay $800. I don't understand how a new car, driven for such little mileage (now only 35,000 miles after almost 4 years) can have all these mechanical problems. I believe the breaks are faulty and am not sure how to further deal with the problem. The car dealer keeps telling me it's perfectly safe to drive.
- Concord, NH, USA
Problems with 2000 Jeep Cherokee brake equipment. The second major repair work done. It was dangerous when attempting to stop the vehicle and felt as if the vehicle was running over massive bumps. The vehicle had new pads, the front and back rotors were machined, and a new caliper kit was added.
- Saint Joseph, MO, USA
When the consumer applied the brakes they pulsated, which caused the vehicle experienced extended stopping distance. Dealer notified. Consumer wouldn't let her 15 yr. Old daughter drive the vehicle in fear of the brakes failing, nor would she sell it. The vehicle had been to the mechanic many times and the problem continued to exist.. the rotors and pads were replaced several times. The driver's side door was hard to lock, and the windshield wipers worked intermittently.
- Coos Bay, OR, USA
Service brake failure. When vechicle exceeds speeds of 50 mph the brakes squeak, and the pedal vibrates. This occurs every 12,000. Dealership installed/used a caliber kit, but the problem still exists.
- Trotwood, OH, USA
While driving and without warning the brakes failed and caused extended stopping distance..
- Snohomish, WA, USA
Front brakes develop a tremendous shudder within approx 7,500 to 10,000 miles of rotor and pad change, rotors are always warped beyond repair in what has been characterized as rotor run out. Even with proper pin lubrication and maintenance brakes become severely dangerous in short period of time. My Jeep has 85,000 miles on it and I have changed rotors and pads seven times!!!
- Tucson, AZ, USA
Sometimes the brakes in my vehicle does not respond when the pedal is depressed. ****dimsii IVOQ entry posted after 12/12/02 cut-over to artemis****769322
- Los Angeles, CA, USA
The vehicle shook when light to moderate pressure was applied to the brake pedal. The vehicle was taken to the dealer who stated that the front calipers and rotors needed to be replaced.
- Islip Terrace, NY, USA
We have a 2000 Jeep Grand Cherokee. The brakes are pulsating when used to slow at highway speeds. This issue is well know & recognized by the manufacturer as a design problem. This is creating hazardous driving by my wife & others with this vehicle. There should be a safety recall by the manufacturer. The only way to avoid problems is to replace the brake components.
- Bainbridge Island, WA, USA
When the were applied, the vehicle vibrated excessively. The manufacturer advised consumer a kit was available to correct the problem.
- Andover, KS, USA
The brakes on my Grand Cherokee continue to pulsate after being replaced and resurfaced four times in less than two years.
- Jacksonville, FL, USA
The rotors and brake pads were replaced, due to excessive vibration in the steering.
- San Jose, CA, USA
- St. Croix Falls, WI, USA