10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
5,667 miles

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« Read the previous 20 complaints

problem #5

May 052001

(reported on)

Grand Cherokee 4WD

  • miles
Sevre brake shudder when slowing from highway speeds. Brakes pulsate when applied on in town driving. We own 2, Jeep Grand Cherokee and have the same problem with both vehicles. Parts were backordered which indicates the demand is greater than the supply. I believe Chrysler knows they have a problem but are failing to consider the safety of consumers. We contacted Chrysler to see if we could get them warrantied. One they did the other they denied. This is our 3rd Jeep purchase. We really do like the vehicles but if we can't get some satisfaction it may very well be the last ones we buy.

- Billings, MT, USA

problem #4

Mar 262001

(reported on)

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Whenever pushing on ABS braking system, they would fail to engage. Would be vibrating. Aluminum rims were cracked. When shifting into 4-wheel drive would smell something burning. Taking vehicle to dealership. Also, the transmission failed to shift correctly.

- Brooklyn Park, MN, USA

problem #3

Dec 272000

(reported on)

Grand Cherokee 4WD

  • miles
When slowing down from 65 to 55 or less steerling wheel will shake while applying brakes took to dealership and they said its not that bad yet. Could be balance of tires or brakes. Will take back for the third time.

- Statesville, NC, USA

problem #2

Jul 052000

Grand Cherokee

  • miles
Regarding the brakes: After repeated (3 times) complaints about the brake pedal going all the way to the floor (when driven under stop and go commuter-type traffic) and each time there was "no trouble found" I finally (on 7/29/2000) drove into the dealership with the pedal all the way down to the floor. A mechanic was called and said there was definitely a problem and they summized "it must be the master cylinder". with respect to the engine: After repeated complaints (at least 3 times) of oil leaking from under the engine and having it dismissed as 1) sloppy oil change, excess oil from left on engine block, 2) faulty oil filter, 3) rear main engine seal (rear main was replaced) and continuing to have oil leaks, on 7/29/2000, I brought it in and the dealership says the engine is "porous" and the entire engine needs replacement. I was advised to not take the vehicle due to the brake issue. The vehicle is at the dealership awaiting arrival of a new engine and replacement and also installation of the master cylinder. With respect to the differential whine, I have been told twice "it is normal" and nothing will be done..

- Antioch, CA, USA

problem #1

Nov 171999

Grand Cherokee

  • Automatic transmission
  • miles
The first week I owned my brand new vehicle, it started clunking and jerking. Several weeks later, they replaced the drive shaft. I continue to have similar and other problems with the transmission, gear shifting, brakes, etc...I inquired of the dealership whether or not there were any reported manufacturers defects and they said no. They lied.

- Honolulu, HI, USA