At around 15,000 miles, we began to experience the steering wheel shimming excessively when the brakes were applied. I knew that this was caused by warped rotors so I called the dealership. They informed me that brakes/rotors are normal wear and tear items. Since the dealership did nothing, I had to pay to replace the rotors as I didn't think turning them would solve the problem as the car had only 15,000 miles on it. Totally unacceptable. A foreign car would not have this problem and they definitely would have fixed the problem while the car was still under warranty. If this gets forwarded to Jeep, I want them to know that they have lost a loyal customer forever. I also like to tell everyone I meet about how I have experienced such poor service from american manufacturers.

- Lexington, SC, USA

Steering wheel shakes when braking from 50-60 mph speed. Rotors are warped for the second time in 2 years. Advised to replace front brakes and repair rotors. Advised by technician at Jeep dealership that numerous problems with this exact issue from 1999 to 2002 Jeep. Definite safety issue as steering wheel will begin to shake uncontrollably.

- Lavista, NE, USA

At speed above 50 miles per hour severe shaking of steering wheel almost lose control. Brake rotors warped at approximately. 9000 miles and were turned by local dealer rotors warped again at approximately. 20,000. I had rotors and pads replaced by local mechanic.

- Durant, OK, USA

The brake rotors failed within eight months of purchase. The dealer refused to replace them, because the premature failure was due to wear and tear.

- Westport, CT, USA

At approx. 30,000 miles the car began vibrating when brakes were applied; the dealer turned the rotors. At 58,500 miles, the car began shaking violently when the brakes were applied; now the dealer wants approx. $541 to repair. I have spent more on this Jeep in 2 years than I have spent on my 93 Cherokee in 11 years.

- Disputanta, VA, USA

I have had the rotors resurfaced twice, and the rotors and calipers replaced once in 19000 miles. No that the warranty has run out, the dealer is very nasty about correcting the problem. If you ask me, any problems with brakes, steering, or fuel leaks are bound to end in casualties, if they haven't already. Now wonder american car companies have to offer 0% Apr, it's the only way you can sale a lemon.

- Arlington, VA, USA

Brake rotors always warping. Had to replace with after market ones.

- North Andover, MA, USA

I read through every single complaint on here regarding Jeep rotors, as I too am in this battle with faulty brakes. What's it going to take for you to make Chrysler recall the 2000's and upgrade to better rotors and pads" is it because we are all checking "no" to the injuries and fatalities categories" oh I know maybe when someone young celebrity dies or some Chrysler executive's wife or child. I'm tired of being told its the driver braking habits. This is only the 8th car I have ever owned from age 18 to now 45. I take good care of my cars and have never been in a wreck. I tend to keep cars for a long time and I have never had a problem with rotors warping before. ****dimsii IVOQ entry posted after 12-12-02 cut over to artemis****761979

- Valrico, FL, USA

The rear windshield wipers were defective. The rotors were replaced, there was a gap in the back door which caused the door locks not to work, the door had to be repainted and the steering wheel cover peeled.

- Iowa City, IA, USA

Brake rotors warped at less than 12,000 miles. Local dealer turned rotors at a little over 12,000 miles. The severe vibration started again at approximately 24,000 miles. At 38000 miles I had front brake rotors and pads replaced by local independent garage. At highway speeds this is a bad problem you can barley hold steering wheel.

- Durant, OK, USA

I have a 2000 Jeep Grand Cherokee that requires new rotors every 18,000 miles or less. When the rotors start deteriorating the whole car shakes, shimmies and is difficult to control when the brakes are applied. This is dangerous and seems an unnecessary expense for the price of the vehicle. All Jeep dealers will tell you their rotors are bad, but I don't see any consumer help or improvement provided by the dealers. They and Chrysler Corp. Refuse to pay for this recurrent problem.

- Park City , UT, USA

The front rotors were warped, which caused extended stopping distance.

- Boise, ID, USA

I own a 2000 Jeep Grand Cherokee Laredo. At ~20000 miles, when applying the brakes at speeds > 40 mph, the steering wheel violently shakes and shudders. Car has occasionally drifted left, almost causing accidents due to problem. Chrysler released an internal bulletin on this - no 05-003-02 rev B issued on Dec 16,2002. Well within the 3 yr, 36,000 mile warranty, the service department I used refused to honor any of the warranty provisions. Upon further research, I found that this is a known defect, yet, neither NHTSA has initiated an investigation into it and Chrysler has not sent notices out to customers. The problem is quite clear - the calipers are eating into the rotor and causing excessive wear and tear (conveniently called "warping" by Chrysler). I suppose it will take a "death or two" before something happens on either end.

- Sammamish, WA, USA

I have had problems with the rotors on my 2000 Jeep Grand Cherokee. At 20,000 miles they warped and the service department resurfaced them. At 30,000 miles, I had to have them replaced. At 47,000 miles, again resurfaced and at around 60,000 miles, again I had to replace them. This is not new to me. This is my fourth Jeep, and have had similar results on all of the Jeep that I have owned. This is not just my experience, I know of many people, whom I work with and friends, that have the same problems that I have had. I believe this is cause by a few different reasons for this and unfortunately, it all comes back to cost for the car manufactures. They are making their rotors thinner, and of poorer quality materials. This means that they can not get rid of heat properly and therefore for warp.

- Derry, NH, USA

The rotors had been serviced four times for vibration in the steering wheel when coming to a stop.

- Joliet, IL, USA

When brakes are applied, the vehicle and steering wheel vibrated. Vibrations increased when attempting to stop quickly or from higher speeds. Steering wheel shakes so hard now that it is difficult to control car. First started to notice problem just over 12,000 miles when warranty had expired. Judging from other complaints as well as tsb bulletins, this is a common problem with Jeep. Why isn't there a recall, or why doesn't Chrysler replace rotors for free as this seems to be a design flaw?

- Belmont, CA, USA

The rotors needed to be replaced.

- Brandon, MS, USA

Front brake rotors.

- Saint Charles, MO, USA

Continue to experience front brake rotor failure due to warpage. This has occurred every 6,000-8,000 miles. Rotors and pads have been replaced 4 times with the calipers replaced the last time per tsb #0500302 dtd 5/02. They have now failed again even with the new calipers. The dealer has been great, however this is a design flaw with Chrysler/Jeep that needs a recall and a permanent fix. It is a safety issue as well as a time issue to have it fixed every 8,000 miles! Chrysler refuses to provide an extedned warranty or any lasting solution to the problem. I think a class action law suit would be in order.

- Fort Collins, CO, USA

Rotors have had to be replaced every 7000 miles. When rotors become warped, it becomes almost undrivable.

- Manhattan Beach, CA, USA