10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
63,700 miles

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« Read the previous 20 complaints

problem #25

Jul 242006

Grand Cherokee 8-cyl

  • miles
Consumer complaint concerning the fan clutch failure. The consumer then received a recall notice in the mail relating to the same problem.

- Rockmart, GA, USA

problem #24

Sep 112006

Grand Cherokee 6-cyl

  • Automatic transmission
  • miles
Got recall notice from local dealership over a month ago. Have tried various times to get vehicle repaired but always told by dealership that they were unable to get parts. Very frustrating.

- Springfield, MO, USA

problem #23

Oct 032006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 88,700 miles
: the contact stated the NHTSA letter for recall #06V199000 pertaining to the cooling system fan was received. A service dealer was contacted, who informed the contact that the parts were not available due to a shortage, and the contact would be placed on a waiting list while the parts were ordered. The manufacturer was then contacted, who informed the contact that there were steps being taken to correct the problem, however the contact would have to keep checking with the service dealer for information on the availability of the parts.

- Palmyra, VA, USA

problem #22

Sep 272006

Grand Cherokee 8-cyl

  • Automatic transmission
  • 127,865 miles
My fan module is bad in my 2000 Jeep Grand Cherokee limited 4 X 4, but I have not received a recall notice, even though it falls in the right time period of the safety recall notice.

- San Diego, CA, USA

problem #21

Sep 142006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 0 miles
Tie rods, wheel bearings, ball joints, fan clutch, shorted engine compartment wiring harness, fuel pump assembly all gone wrong from time of purchase; January 2000/brand new to Sept. 2006...some pd. Under warranty others after 2004 not; even though the defects usually do not happen to a Jeep Grand Cherokee/fully loaded. The last straw was the ball joints; we asked if some form of recall should of been done and then asked for a reimbursement because my wife's' 2004 Jeep Liberty limited had a recall on it's ball joints/lower ones so after having mine replaced last Friday 9/15/2006 we asked about the Grand Cherokee and it's ball joints; we also updated on all the defects we've had to correct and wondered if it wasn't a expensive lemon...$35,000 is what I paid. We called Chrysler main customer service and was only told were sorry, the age of the Jeep and past warranty...what does that have to do with all the past defects since 2000 and the fact we tried their customer service in 2002 and got no where again. No matter the age of the vehicle...safety is safety. And if ball joints go bad for no reason and have to be replaced then, it should go as a safety concern for all their vehicles.

- Conneaut, OH, USA

problem #20

Aug 292006

Grand Cherokee 6-cyl

  • Automatic transmission
  • 40,000 miles
: the contact stated the plastic fan blade shattered and broke into pieces, which caused the vehicle to overheat. There was a NHTSA recall, # 06V199000, regarding the engine and engine cooling: Cooling system: Fan. The vehicle was not included in the recall due to the VIN.

- Harlingen, TX, USA

problem #19

Jun 082006

Grand Cherokee 6-cyl

  • Automatic transmission
  • 81,000 miles
Car was parked. When started there was a crashing sound under the hood. The electric fan blade broke loose and broke the fan shroud and punctured the radiator. The car was towed to the dealer for repairs. This fits the pending recall number F25. I reported this to Chrysler and have had no reply. The repair cost $1300.

- Plano, TX, USA

problem #18

Jun 112006

Grand Cherokee 4-cyl

  • Automatic transmission
  • 142,000 miles
On June 10, 2006 my Jeep Grand Cherokee Laredo 2000 was being driven when there was a loud pop under the hood. Upon inspection the fan and shattered and put holes in the radiator, hoses, shroud, and other places on the car. My husband did all the repairs and I still have all the old parts. After we had replaced the fan, radiator and hoses we found out about the recall in the local paper. Upon calling daimler Chrysler I was told that my vehicle was not included in the recall and that because I had not taken my Jeep to a dealer for repair I would not be able to get reimbursed for these expenses.

- Richland, MS, USA

problem #17

Jun 112006

Grand Cherokee 4-cyl

  • Automatic transmission
  • 142,000 miles
The fan on my 2000 Jeep Grand Cherokee Laredo busted while in route. It just shattered. It pierced several places on the shroud, a hose, and put a hole in the radiator.

- Richland, MS, USA

problem #16

Aug 102006

Grand Cherokee 6-cyl

  • Automatic transmission
  • 92,400 miles
I am the owner of a 2000 Jeep Grand Cherokee. On Thursday August 10, 2006, my electric motor driven cooling fan exploded, causing damage to my shroud and puncturing two holes in my radiator. This has done significant damage to my car. It is undriveable until all of these components are replaced. I contacted daimler Chrysler's 800 number and was told that there was not a recall on this part. I called my local Jeep dealer and was told the same. I have pulled up letters from the director of vehicle compliance and safety affairs from daimler Chrysler stating there will be a recall to replace all cooling fans, and equipment. I am very upset over how I was treated at dce over this matter. There was no assistance given other than, to call back later on if I received a letter. These parts are very expensive, and I feel that if there is a recall, ....... then this matter should be taken care of, and not done so out of my pocket.

- Beulaville, NC, USA

problem #15

Aug 072006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 20 miles
Jeep Grand Cherokee lardeo 2000 electric cooling fan separated & made a loud noise as vehicle was being driven. 130,000 miles cooling fan part # 52079528ab called Chrysler Corp. At 800-853-1403 referenced bulletin F25 recall but rep. Would not support my claim for repair.

- Waycross, GA, USA

problem #14

Aug 012006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 90,000 miles
Cooling fan relay module failure in 2000 Jeep Grand Cherokee this relay is a persistent source of failure in this vehicle. In 90K miles I am on my 3rd and the dealer parts and service know this problem with great familiarity. It appears this component has inadequate cooling properties. Either it is undersized for the loader requires a larger heat sink to better dissipate heat. What make its a bigger problem is the location under the battery tray requires significant disassembly to access replacement. Do I have any recourse with the manufacturer?

- Prospect, CT, USA

problem #13

Aug 012006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 111,000 miles
Engine cooling system fan began causing vibration to the front of the vehicle. The fan only engages when the air conditioner is on.

- Altadena, CA, USA

problem #12

Jul 092006

Grand Cherokee 6-cyl

  • Automatic transmission
  • 85,614 miles
Driving down the freeway and it felt like I ran over something. My wife noticed black pieces hitting the pavement behind us. Drove the rest of the way home and when I pulled in the driveway I saw steam coming from under my hood. I let it cool and found out that the cooling fan was in multiple pieces. One piece was jammed between the radiator shroud and the radiator. I also noticed that my radiator was leaking from two spots where it looked like the fan parts hit the radiator. Looked on the internet and found NHTSA campaign id number : 06V199000. Called Jeep Corp office and they didn't know of the recall and would not offer to fix since I had 86K miles. Said I could be reimbursed if my Jeep S/N was included in the recall and that I would receive a post card. The Jeep dealer was out of my budget to repair so I bought a new fan assembly and a new radiator and replaced it my self. I was just lucky because I was on vacation and planned to do a tune up on the Jeep the next day.

- Keller, TX, USA

problem #11

Jun 152006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 113,896 miles
: the contact stated the vehicle was picked up from the dealership after a scheduled tune up on 6-15-06 and driven less than 10 miles when a noise was heard coming from the vehicle. Upon inspection, the engine fan were observed to be fractured. As a result, half of the plastic blade struck the contact's collar bone and the other half went through the radiator. While driving away from the scene of the incident the heat temperature elevated over 260 degrees and the radiator was dry. The vehicle was towed to a repair shop who determined the fan assembly unit had detached, penetrating the radiator and would need to be replaced. The repair shop also determined the same fan assembly was used for the 4.0L and the 4.7L. The contact expressed the vehicle was only driven 3-5 miles after the fan fracture when the engine failed. There is a NHTSA recall, #06V1999000, regarding the engine and engine cooling: Cooling system: Fan. The manufacturer was alerted and explained the VIN and the size of the engine was not included in the recall.

- Bloomington, IL, USA

problem #10

Jun 152006

Grand Cherokee 6-cyl

  • Automatic transmission
  • 56,300 miles
: the contact stated that while starting the vehicle, there was a loud bang. The air conditioner heated up quickly, which was accompanied by a smell of something electrical burning. Some plastic was also noticed on the ground where the vehicle was parked. The vehicle was taken to a private mechanic shop, where it was determined that the cooling fan housing had disintegrated and struck the radiator. This caused creases in the radiator. The fan housing was repaired by the mechanic. There is a NHTSA recall # 06V199000 which relates to the cooling system fan. The vehicle was not included in the recall due to the VIN.

- Dunedin, FL, USA

problem #9

Jun 162006

Grand Cherokee 6-cyl

  • Automatic transmission
  • 59,521 miles
Cooling fan blade separated on my 2000 Jeep Grand Cherokee SUV while I was stopped at a traffic light. The blades also made a hole in the shroud surrounding the fan.

- Florence, SC, USA

problem #8

Jun 192006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 100,000 miles
: the contact stated the vehicle VIN# was not included in the cooling fan system recall, # 06V199000. The cooling system on the vehicle was non operational. The fan was not repaired. The turning fan was not turning which caused antifreeze to leak. An independent repair shop determined that the cooling system was defective causing the antifreeze leak.

- Columbia, MD, USA

problem #7

Jun 192006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 60,000 miles
: the contact stated upon starting the vehicle a snapping sound came from under the hood. After turning the vehicle off and lifting the hood the contact discovered the fan blades were fractured. The fan blades detached from the fan base and were lodged in various areas under the hood. There is a NHTSA recall, # 06V199000, regarding the cooling system fan. The VIN was not included in the recall.

- East Stroudsburg, PA, USA

problem #6

Jun 052006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 100,000 miles
: the contact stated while driving, an undetermined speed, a loud noise from under the hood was heard and the heater gauge indicated the vehicle was overheating. The vehicle was maneuvered off the road and later towed to the contacts residence where it was determined the fan fractured and hit the radiator causing damage. The parts have been ordered and repairs will be made by the contact. The dealer has been alerted.

- Millstone, WV, USA

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