10.0
really awful- Crashes / Fires:
- 3 / 5
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 80,495 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Since I purchased my vehicle in 2002 I had several problems with the electrical system. More than once has the brake/tail/headlights went out, resulting in either going to the dealership or replacing bulbs. At least twice have I noticed the external lights come on and off either while the car wa son or off.
- Suitland, MD, USA
The contact owns a 2000 Jeep Grand Cherokee Laredo. The contact stated that the computer module failed, which caused the air conditioner, fuel gauges, interior lighting, transmission, power locks, and power windows to fail. The dealer stated that they changed the module three to four times, but the failure still continues. The dealer stated that the failure is a part of the vehicle's history. The current mileage is 83,000 and failure mileage was 75,000. Updated 12/12/2007 updated 12/12/07
- Lafayette, LA, USA
When the lights are on, the brake lights go out when the brake pedal is used. My mechanic told me the dealership he bought parts from told him this is a known problem with Jeep.
- Hamilton, GA, USA
Over the past 6 months at random the brake lights seem to burn out. It might be the left side one week and the right the next. New bulbs often last between 1 hour and 3 weeks. The local dealership tells me that electrical wiring problems are often very hard to fix.
- Mount Enterprise, TX, USA
The engine simply stops without warning. I had taken it to dealer and they couldn't find anything wrong. Four days later while driving to the dealer it died on a 6 lane street. I was in our other vehicle and towed it to the dealer myself. It has been 6 days and I have not heard from them.
- Sun City, AZ, USA
Vehicle experienced sudden stalling at various speeds. Taken to dealer for check up, but the cause was undetermined. Initially the dealer replaced the crank sensor which did not resolve the problem. The dealer later determined that a faulty sensor package was the cause of the stalling.
- Moncks Corner, SC, USA
I purchased my Jeep Grand Cherokee new in 2000. For a new vehicle it has spent much time in the Jeep repair shop. Problems include: Door locks (2 repaced - driver side and passenger side over $200 each), electrical switch replaced (lights, honking horn, etc. $175), ignition or start switch replaced (@250.00), coolant - water pump ($375), air conditioner has had problems. All parts have been replaced. The Jeep has been taken good care of but I would think seriously about purchasing another Jeep considering all the problems I have had with this one.
- Springfield, MO, USA
Complaint regarding problems with 2000 Jeep Grand Cherokee. The vehicle left turn signal would not work. It was later determined that the multi-function switch shorted. The vehicle was repaired but the next day the problem recurred. The dealer then determined that there was an open circuit in the junction box which would cost $760,01 to repair. The consumer refused service hoping to find information on secret warranties.
- Mcdonough, GA, USA
Sudden loss of power on three occasions. While driving at highway speeds, vehicle instantly looses all power. Obvious problems navigating to shoulder on multilane highway in traffic. Could easily be stranded in lane. Difficulty steering. Requires towing. Has occurred three times in last two years, twice in last month. First time, replaced computer. Second time, replaced transmission sensor. Third time, undetermined.
- B Ethesda, MD, USA
The keyless entry works intermittently. Consumer states sometimes the windows will go up and sometimes they won't.
- Dessert Hot Springs, CA, USA
Tail lights out, alarm system will go off by itself, windows malfunctionin, and while driving you can hearthe locks, locking and unlocking.
- Desert Hot Springs, CA, USA
Keyless entry on drivers side does not unlock door. Cause is unknown. Consumer is also experiencing electrical problems.
- Lumberton, NC, USA
Consumer states the vehicle caught on fire while parked, the fire department stated the fire originated from the alarm system, consumer also states a bodyguard system was installed in the vehicle.(claim#51-0490-612)
- Honolulu, HI, USA
Electrical problems, headlights/ windshield wipers, windows will not work. At times headlights work intermittently and dashboard lights flash intermittently. Dealer unable to repair and the vehicle continues to exhibit the same problems.
- Mequ0n, WI, USA
There is a problem with electrical system causing fuel light to come on or not come on when fuel is low. Alarm system is malfunctioning. Driver's seat memory is no longer functional. Keyless remote works sporadically. Owner has been to dealer numerous times for these intermittent problems.
- Beverly Hills, CA, USA
Consumer was traveling about 55mph on highway and vehicle just shut off. No brakes or steering. Also, all electrical power was gone.
- Hastings On Hudson, NY, USA
- Mcleansville, NC, USA