10.0

really awful
Crashes / Fires:
3 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
80,495 miles

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« Read the previous 20 complaints

problem #17

May 012008

Grand Cherokee

  • 89,500 miles
Bought the 2000 Jeep Grand Cherokee ltd back in December of 2007. The A/C worked great. Moved to miami, fl on 01/08, and had to start using A/C alot. While learning the vehicles habits. I noted the A/C unit to stop working when on. The unit would be on, and then go out, and come back on. Like there was a short somewhere. I also smelt a burning smell in the cab. I stopped turning on A/C unit all together at my grandfathers request until I moved back to nc on 07/08. When he looked at the A/C components; he noted that the "blower motor resistor" (located under passenger side glove box, and beside the blower unit )was melted so bad that the wires at the 3 pron female connector was frayed/expose (where heat melted/shrunk connectors away from wires) leaving hot wires touching one another. This in return caused wire exposure. The "blower motor resistor" unit ended up melting so bad it was warped. This part also never once blew the 40amp fuse under hood for the A/C unit.... or anywhere else for that matter. I am really upset that my vehicle could have caught on fire due to live wires/melting parts/ lack of fuse blowing. This is a 125$ part minus dealership repair. Part related to Cherokee "limited"dual climate functions of the A/C dash unit (air position knob, automatic digital temp display, and air flow fan knob). The part is removed which means to cut wires to detach the part. This means the new part will have to be rewired back in. Jeep should have to replace all of the unit wires, and plastic connectors, and find a way to control the melt down! part unfixed due to lack of money to repair....! no A/C is better than a burnt car. (right"??") old part is available and a very common part to buy; recall it Jeep! someone else being spoiled would have kept turning on the A/C for a baby and caught fire to the car. Lucky for Jeep company, and myself I stopped using the A/C until looked at. Recall it...death or total loss of car? alot of A/C problems in these cars help!

- Mcleansville, NC, USA

problem #16

Jun 222007

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
Since I purchased my vehicle in 2002 I had several problems with the electrical system. More than once has the brake/tail/headlights went out, resulting in either going to the dealership or replacing bulbs. At least twice have I noticed the external lights come on and off either while the car wa son or off.

- Suitland, MD, USA

problem #15

Jun 202006

Grand Cherokee 6-cyl

  • Automatic transmission
  • 75,000 miles
The contact owns a 2000 Jeep Grand Cherokee Laredo. The contact stated that the computer module failed, which caused the air conditioner, fuel gauges, interior lighting, transmission, power locks, and power windows to fail. The dealer stated that they changed the module three to four times, but the failure still continues. The dealer stated that the failure is a part of the vehicle's history. The current mileage is 83,000 and failure mileage was 75,000. Updated 12/12/2007 updated 12/12/07

- Lafayette, LA, USA

problem #14

Oct 042006

Grand Cherokee

  • Automatic transmission
  • miles
When the lights are on, the brake lights go out when the brake pedal is used. My mechanic told me the dealership he bought parts from told him this is a known problem with Jeep.

- Hamilton, GA, USA

problem #13

Sep 102006

Grand Cherokee 8-cyl

  • Automatic transmission
  • 90,000 miles
Over the past 6 months at random the brake lights seem to burn out. It might be the left side one week and the right the next. New bulbs often last between 1 hour and 3 weeks. The local dealership tells me that electrical wiring problems are often very hard to fix.

- Mount Enterprise, TX, USA

problem #12

Aug 012006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 85,000 miles
The engine simply stops without warning. I had taken it to dealer and they couldn't find anything wrong. Four days later while driving to the dealer it died on a 6 lane street. I was in our other vehicle and towed it to the dealer myself. It has been 6 days and I have not heard from them.

- Sun City, AZ, USA

problem #11

Jan 072005

Grand Cherokee 6-cyl

  • Automatic transmission
  • 77,000 miles
Vehicle experienced sudden stalling at various speeds. Taken to dealer for check up, but the cause was undetermined. Initially the dealer replaced the crank sensor which did not resolve the problem. The dealer later determined that a faulty sensor package was the cause of the stalling.

- Moncks Corner, SC, USA

problem #10

Jan 022005

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
I purchased my Jeep Grand Cherokee new in 2000. For a new vehicle it has spent much time in the Jeep repair shop. Problems include: Door locks (2 repaced - driver side and passenger side over $200 each), electrical switch replaced (lights, honking horn, etc. $175), ignition or start switch replaced (@250.00), coolant - water pump ($375), air conditioner has had problems. All parts have been replaced. The Jeep has been taken good care of but I would think seriously about purchasing another Jeep considering all the problems I have had with this one.

- Springfield, MO, USA

problem #9

Jan 012004

Grand Cherokee

  • miles
Complaint regarding problems with 2000 Jeep Grand Cherokee. The vehicle left turn signal would not work. It was later determined that the multi-function switch shorted. The vehicle was repaired but the next day the problem recurred. The dealer then determined that there was an open circuit in the junction box which would cost $760,01 to repair. The consumer refused service hoping to find information on secret warranties.

- Mcdonough, GA, USA

problem #8

May 192004

Grand Cherokee 8-cyl

  • Automatic transmission
  • 90,000 miles
Sudden loss of power on three occasions. While driving at highway speeds, vehicle instantly looses all power. Obvious problems navigating to shoulder on multilane highway in traffic. Could easily be stranded in lane. Difficulty steering. Requires towing. Has occurred three times in last two years, twice in last month. First time, replaced computer. Second time, replaced transmission sensor. Third time, undetermined.

- B Ethesda, MD, USA

problem #7

Jan 032003

(reported on)

Grand Cherokee

  • miles
The keyless entry works intermittently. Consumer states sometimes the windows will go up and sometimes they won't.

- Dessert Hot Springs, CA, USA

problem #6

May 042002

Grand Cherokee 6-cyl

  • Automatic transmission
  • 42,000 miles
Tail lights out, alarm system will go off by itself, windows malfunctionin, and while driving you can hearthe locks, locking and unlocking.

- Desert Hot Springs, CA, USA

problem #5

Jul 252002

Grand Cherokee 6-cyl

  • Automatic transmission
  • 60,000 miles
Keyless entry on drivers side does not unlock door. Cause is unknown. Consumer is also experiencing electrical problems.

- Lumberton, NC, USA

problem #4

Jun 012001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Consumer states the vehicle caught on fire while parked, the fire department stated the fire originated from the alarm system, consumer also states a bodyguard system was installed in the vehicle.(claim#51-0490-612)

- Honolulu, HI, USA

problem #3

Mar 082002

Grand Cherokee

  • Automatic transmission
  • miles
Electrical problems, headlights/ windshield wipers, windows will not work. At times headlights work intermittently and dashboard lights flash intermittently. Dealer unable to repair and the vehicle continues to exhibit the same problems.

- Mequ0n, WI, USA

problem #2

Mar 072001

(reported on)

Grand Cherokee

  • miles
There is a problem with electrical system causing fuel light to come on or not come on when fuel is low. Alarm system is malfunctioning. Driver's seat memory is no longer functional. Keyless remote works sporadically. Owner has been to dealer numerous times for these intermittent problems.

- Beverly Hills, CA, USA

problem #1

Jun 152000

Grand Cherokee

  • miles
Consumer was traveling about 55mph on highway and vehicle just shut off. No brakes or steering. Also, all electrical power was gone.

- Hastings On Hudson, NY, USA