10.0

really awful
Crashes / Fires:
13 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
21,508 miles

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« Read the previous 20 complaints

problem #26

Apr 222002

Grand Cherokee 4WD

  • miles
Consumer put the vehicle in park, set the emergency brake and kept the engine running while getting the mail. Consumer returned with foot on the brake pedal, released the parking brake, put the vehicle in reverse gear. Wihtout touching the accelerator, the vehicle moved backwards two car lengths. Suddenly with out consumers assistance, the vehicle revved and accelerated with full power. Consumer had his foot pressed hard on the brake pedal, but the vehicle kept moving. This problem is intermittent.

- Summerland, CA, USA

problem #25

Sep 212002

Grand Cherokee 4WD

  • miles
Vehicle went into full throttle reverse as it was shifted out of "park". vehicle is equipped with a brake interlock that prevents shifting out of park without brake being applied. Vehicle left rubber marks from all four wheels for several feet before I was able to being it under control. Application of both feet to brake pedal didn't stop the acceleration and problem vanished as quickly as it appeared. All indications nominal after the event, but am now very concerned of personal liability in the event of an injury. This is a very dangerous situation and I can say with absolute certainty that the accelerator was not touched. One other detail I might mention is that as I was engaging the brake pedal to shift into reverse, something registered that the pedal "felt funny". I've attempted to recreate the problem... using the brake with the engine off to remove any vacuum assist, then starting... normal shifts from park to reverse... nothing. My profession and training allows me to be somewhat objective in this matter. I have to assume that somehow the pedal "feeling" for the brakes and the instant throttle increase are related. Since there is no mechanical connection, it would lead me down the path of an electronics malfunction. I will inform Chrysler and the dealer as soon as business hours start on Monday, but I write this in case I am the "victim" of a similar event before the vehicle is repaired.

- Horseheads, NY, USA

problem #24

Sep 182002

(reported on)

Grand Cherokee

  • miles
When brakes were applied to slow down/stop vehicle suddenly jerked forward. This problem would sometimes happen when backing up. Owner has taken vehicle to dealership, but problem has not been resolved.

- Boalsburg, PA, USA

problem #23

Aug 222002

(reported on)

Grand Cherokee 4WD

  • miles
Inadvertent roll away in reverse in park.

- Moonachie, NJ, USA

problem #22

Sep 152001

Grand Cherokee 4WD

  • miles
Dealer fails / resists fix safety probs due to warranty work: Wheels shimmy, brakes pulsate, = dangerous handling, unreliable speedo.

- Corvallis, OR, USA

problem #21

May 222002

Grand Cherokee

  • miles
While vehicle was left in idle and in neutral it started to accelerate up to 50-60 mph while consumer had foot on brakes. Vehicle crashed and rolled over, consumer was injured in the accident.

- Hauppauge, NY, USA

problem #20

Feb 132002

Grand Cherokee 4WD

  • miles
I was braking at a stoplight. And had almost come to a complete stop, when the vehicle suddenly accelerated and shot forward. My foot was on the brake the entire time but it made no difference. What stopped me was the car in front of me. I rear-ended it with enough impact to push that car into the car ahead of it.

- Issaquah, WA, USA

problem #19

Feb 152000

Grand Cherokee

  • miles
Vehicle lurches forward intermittently from a stop position. Vehicle been to dealer on several occasions, but problem still reoccurring. Feel free to provide any further information.

- Sanit Joseph, MI, USA

problem #18

May 012001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
When driving at low speed and starting to brake vehicle would lurch forward. Had not hit anything when this happened. Have been to dealership at least 3 times. Problem is intermittent. Vehicle was test driven. Mechanic indicated no problems.

- Moreland Hills, OH, USA

problem #17

Oct 272001

Grand Cherokee 4WD

  • miles
Wwile parking vehicle suddenly accelerated to require both feet on brake and shift to nuetral to stop. Vehicle struck curbing in lot and upset its location. In trafic this could have been fatal.

- Lancaster, NY, USA

problem #16

Jul 142001

Grand Cherokee

  • miles
The vehicle was in a parking lot, when the driver put the vehicle into gear it suddenly surged forward striking a building resulting in interoir and exterior damage (Kentucky uniform police traffic collision report).

- Lexington, KY, USA

problem #15

Apr 172001

Grand Cherokee

  • miles
Vehicle was idling, consumer got into vehicle to release parking brake, and all of a sudden vehicle lurched backwards at a high rate of speed, resulting in an injury and vehicle crashing into a house.(on behalf of sister-in-law)

- Murrieta, CA, USA

problem #14

Sep 012000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
I picked up my vehicle during lunch and noticed the noise en route to airport (travel for work). 72 hours had lapsed before my return date. The car kept making a "revving" noise and ticked/clicked if I did not push the gas pedal down to accelerate quickly. It still makes that noise and the transmission (I was told by a non Jeep mechanic) sounds like it is winding up fast even though the car is moving slow (like a 10 speed bicycle does when you have the gears adjusted incorrectly). I called the dealership when I returned and I was told that I needed to break in the vehicle because it had less than 100 miles. I also reported the noise on two occasions to a dealership in new britain, ct when getting mfg suggested service (documented on their svc forms). The 4 wheel drive gear also was stuck but loosened up after several uses.

- Stamford, CT, USA

problem #13

Sep 012000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
I picked up my vehicle during lunch and noticed the noise en route to airport (travel for work). 72 hours had lapsed before my return date. The car kept making a "revving" noise and ticked/clicked if I did not push the gas pedal down to accelerate quickly. It still makes that noise and the transmission (I was told by a non Jeep mechanic) sounds like it is winding up fast even though the car is moving slow (like a 10 speed bicycle does when you have the gears adjusted incorrectly). I called the dealership when I returned and I was told that I needed to break in the vehicle because it had less than 100 miles. I also reported the noise on two occasions to a dealership in new britain, ct when getting mfg suggested service (documented on their svc forms). The 4 wheel drive gear also was stuck but loosened up after several uses.

- Stamford, CT, USA

problem #12

Aug 052001

(reported on)

Grand Cherokee 4WD

  • miles
Severe shaking in steering when brake applied started around 17000 miles, when vehicle put in reverse it hesitates and almost stalls then all of the sudden takes off in reverse actually spinning tires, vehicle pulls heavily to right, dealer claimed it was due to the crown in roads

- Greene, ME, USA

problem #11

Jul 172001

(reported on)

Grand Cherokee

  • Automatic transmission
  • miles
Vehicle was placed in the park position. Then, consumer shifted gear from park to reverse, backed up about a few inches, and vehicle suddenly accelerated more than half a block in reverse, crashing into an apartment building. Vehicle was totaled.

- Tonka Bay, MN, USA

problem #10

Feb 062001

Grand Cherokee 4WD

  • miles
My husband was backing the Jeep out of the driveway. Once the Jeep was put in drive it accelerated without touching the gas pedal. It took my husband to put both feet on the brake to stop and place the Jeep in park. When the engine stopped reving he was able to put the Jeep in drive and proceed down the driveway. He drove about 15 feet and the Jeep stalled. Now I drive this Jeep on average about 800 miles per week. I did take the Jeep over to Chrysler to have them look at it. I told them what happened and left my Jeep there. I received a call about 5 hours later stating that the Jeep was ready to be picked up and was also told that they found nothing wrong with the Jeep. They were not able to give me any type of explanantion of why this happened. I do not want this to happen while I am driving, I don't think I would be able to stop the Jeep like my husband did. I am afraid that I will run off the road or smash into something. I did read about another person on your site who had a similiar problem. This is serious and people can be killed due to this problem. I hope their is something that can be done. Thank you.

- Toano, VA, USA

problem #9

Aug 162000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Vehicle experiencing problem with noise coming from differential. Vehicle been in dealer's shop on two occasions, and problem still reoccurring. When the gas pedal is pushed the noise occurs but when released it becomes quiet. When cruise control is used a different kind of noise occurs.

- Kingman, AZ, USA

problem #8

Sep 052000

(reported on)

Grand Cherokee

  • miles
Vehicle experienced sudden acceleration. Nlm

- Georgiana, AL, USA

problem #7

May 012000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
On 2 occasions and while making a normal stop with foot on brakes, RPM's will go up high, feels like it goes to the maximum, lasting about 5 seconds and then it will go back to normal. While experiencing the defect, consumer must stand on brakes, and hold on to steering wheel to keep control. Dealer claims cannot duplicate defect. Dealer has scanned system for codes, but no codes showed up, performed test iac per starr which tested okay. Also, took vehicle to road test for 562 miles which ran according to specifications.

- Bloomfield, MI, USA

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